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- Shirahama Coganoi Resort & Spa
- Shirahama Coganoi Resort & Spa 點評
- みょーちん的評語
Shirahama Coganoi Resort & Spa住客評價與感想
- 客房・設施4.39
- 設施・設備4.31
- 接待・服務4.58
- 餐飲4.54
- 溫泉・浴池4.70
- 滿意度4.56
A bit disappointing in the end...
This time, I stayed with my husband and two friends. I have used this place several times before. I liked it because the meals were abundant and reasonably priced, and the taste was not bad either. However, this time it felt like there were fewer appetizer options compared to before. One thing that was a bit disappointing during checkout... Although you kindly provided us with an in-house coupon, we completely forgot to use it—this was entirely our fault. Still, it would have been nice if someone had asked us if we had any coupons left to use before completing the process. Forgetting to use it made me feel like the service lost its purpose, which seemed unfortunate. Other than that, I was overall satisfied with my stay. Thank you for your hospitality! I look forward to staying again in the future!
- 客房・設施3
- 設施・設備4
- 接待・服務2
- 餐飲4
- 溫泉・浴池4
- 滿意度4
- 2025/11/24～
- 4名 2間
- Standard Twin <Non-Smoking> [Ocean View]
- 含早晚餐
設施的回覆
Thank you for choosing Shirahama Koganoi Resort & Spa once again. We are delighted to hear that you were satisfied with the meals and overall services within our facility. However, we sincerely apologize for the inconvenience caused by the insufficient guidance regarding coupons at checkout. We will take your valuable feedback into account to improve our services further. All of our staff look forward to welcoming you again in the future.