Đánh giá & Cảm nhận của khách tại Shirahama Coganoi Resort & Spa

(Wakayama Prefecture/Nanki Shirahama) [Tổng cộng 172 phòng]
Điểm tổng thể
4.51
Tuyệt vời (543)
  • Phòng nghỉ & Tiện nghi
    4.38
  • Tiện nghi・Thiết bị
    4.31
  • Dịch vụ khách hàng・Dịch vụ
    4.58
  • Bữa ăn
    4.53
  • Suối nước nóng・Bồn tắm
    4.70
  • Mức độ hài lòng
    4.57
3.50
みょーちん

A bit disappointing in the end...

This time, I stayed with my husband and two friends. I have used this place several times before. I liked it because the meals were abundant and reasonably priced, and the taste was not bad either. However, this time it felt like there were fewer appetizer options compared to before. One thing that was a bit disappointing during checkout... Although you kindly provided us with an in-house coupon, we completely forgot to use it—this was entirely our fault. Still, it would have been nice if someone had asked us if we had any coupons left to use before completing the process. Forgetting to use it made me feel like the service lost its purpose, which seemed unfortunate. Other than that, I was overall satisfied with my stay. Thank you for your hospitality! I look forward to staying again in the future!

  • Phòng nghỉ & Tiện nghi3
  • Tiện nghi・Thiết bị4
  • Dịch vụ khách hàng・Dịch vụ2
  • Bữa ăn4
  • Suối nước nóng・Bồn tắm4
  • Mức độ hài lòng4
  • 24/11/2025~
  • 4 người 2 phòng
  • Standard Twin <Non-Smoking> [Ocean View]
  • Bao gồm bữa sáng và bữa tối

Phản hồi từ Tiện nghi

Thank you for choosing Shirahama Koganoi Resort & Spa once again. We are delighted to hear that you were satisfied with the meals and overall services within our facility. However, we sincerely apologize for the inconvenience caused by the insufficient guidance regarding coupons at checkout. We will take your valuable feedback into account to improve our services further. All of our staff look forward to welcoming you again in the future.

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