Shirahama Coganoi Resort & Spa 투숙객 리뷰 및 후기

(와카야마현/남기시라하마) [전체 172개 객실]
종합 점수
4.51
훌륭하다 (545)
  • 객실 및 어메니티
    4.38
  • 시설・설비
    4.30
  • 접객・서비스
    4.58
  • 식사
    4.55
  • 온천・목욕
    4.69
  • 만족도
    4.55
3.50
みょーちん

A bit disappointing in the end...

This time, I stayed with my husband and two friends. I have used this place several times before. I liked it because the meals were abundant and reasonably priced, and the taste was not bad either. However, this time it felt like there were fewer appetizer options compared to before. One thing that was a bit disappointing during checkout... Although you kindly provided us with an in-house coupon, we completely forgot to use it—this was entirely our fault. Still, it would have been nice if someone had asked us if we had any coupons left to use before completing the process. Forgetting to use it made me feel like the service lost its purpose, which seemed unfortunate. Other than that, I was overall satisfied with my stay. Thank you for your hospitality! I look forward to staying again in the future!

  • 객실 및 어메니티3
  • 시설・설비4
  • 접객・서비스2
  • 식사4
  • 온천・목욕4
  • 만족도4
  • 2025. 11. 24.~
  • 4명 2개
  • Standard Twin <Non-Smoking> [Ocean View]
  • 조식 및 석식 포함

시설에서의 답장

Thank you for choosing Shirahama Koganoi Resort & Spa once again. We are delighted to hear that you were satisfied with the meals and overall services within our facility. However, we sincerely apologize for the inconvenience caused by the insufficient guidance regarding coupons at checkout. We will take your valuable feedback into account to improve our services further. All of our staff look forward to welcoming you again in the future.

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