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- Shirahama Coganoi Resort & Spa
- Shirahama Coganoi Resort & Spa 點評
- ゆうと＆りょうすけママ的評語
Shirahama Coganoi Resort & Spa住客評價與感想
- 客房・設施4.38
- 設施・設備4.31
- 接待・服務4.58
- 餐飲4.53
- 溫泉・浴池4.70
- 滿意度4.57
It was a very lovely Hotel.
It was a very lovely Hotel. The buffet was highly satisfying, and my sons absolutely loved it. However, it was unfortunate that some seats in the buffet area were dimly lit, and our family ended up at one of those seats, making it hard to see the food clearly. Additionally, we stayed in a Japanese-style room, but the noise from the floor above was quite bothersome. While this might be due to structural reasons, I hope improvements can be made regarding the dimly lit seating during meals.
- 客房・設施4
- 設施・設備4
- 接待・服務4
- 餐飲4
- 溫泉・浴池4
- 滿意度4
- 2025/9/28～
- 5名 1間
- Special Japanese-Style Room (10 tatami + 6 tatami, two rooms) <Non-Smoking> [Ocean View]
- 含早晚餐
設施的回覆
Thank you very much for staying at Shirahama Koganoi Resort & Spa. We also sincerely appreciate you taking the time to share your thoughtful feedback. We are delighted to hear that you were satisfied with the meals and that your family enjoyed the buffet. On the other hand, we deeply apologize for any inconvenience caused by insufficient lighting at the buffet venue. We take your comment about difficulty seeing the dishes seriously and will review both lighting and seating arrangements for improvement in the future. Additionally, we apologize again for any discomfort caused by noise from upper floors during your stay in our accommodation. While complete soundproofing may be challenging due to structural limitations, we will continue to implement measures as much as possible. Thank you for sharing your valuable opinions with us. Our team remains committed to ensuring a comfortable experience for all guests, so we hope to welcome you again on another occasion!