รีวิวและความประทับใจจากผู้เข้าพักที่ Shirahama Coganoi Resort & Spa

(จังหวัดวากายามะ/นังกิชิราฮามะ) [ทั้งหมด 172 ห้อง]
คะแนนรวม
4.51
ยอดเยี่ยม (545)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.38
  • สิ่งอำนวยความสะดวก
    4.30
  • การบริการลูกค้า
    4.58
  • อาหาร
    4.55
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.69
  • ความพึงพอใจ
    4.55
4.00
ゆうと&りょうすけママ

It was a very lovely Hotel.

It was a very lovely Hotel. The buffet was highly satisfying, and my sons absolutely loved it. However, it was unfortunate that some seats in the buffet area were dimly lit, and our family ended up at one of those seats, making it hard to see the food clearly. Additionally, we stayed in a Japanese-style room, but the noise from the floor above was quite bothersome. While this might be due to structural reasons, I hope improvements can be made regarding the dimly lit seating during meals.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า4
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ4
  • 28/9/2025~
  • 5 คน 1 ห้อง
  • Special Japanese-Style Room (10 tatami + 6 tatami, two rooms) <Non-Smoking> [Ocean View]
  • รวมอาหารเช้าและเย็น

การตอบกลับจากสิ่งอำนวยความสะดวก

Thank you very much for staying at Shirahama Koganoi Resort & Spa. We also sincerely appreciate you taking the time to share your thoughtful feedback. We are delighted to hear that you were satisfied with the meals and that your family enjoyed the buffet. On the other hand, we deeply apologize for any inconvenience caused by insufficient lighting at the buffet venue. We take your comment about difficulty seeing the dishes seriously and will review both lighting and seating arrangements for improvement in the future. Additionally, we apologize again for any discomfort caused by noise from upper floors during your stay in our accommodation. While complete soundproofing may be challenging due to structural limitations, we will continue to implement measures as much as possible. Thank you for sharing your valuable opinions with us. Our team remains committed to ensuring a comfortable experience for all guests, so we hope to welcome you again on another occasion!

ดูรีวิวทั้งหมดของShirahama Coganoi Resort & Spa