- 홈
- 전국 리조트 호텔
- 긴키 (오사카 이외) 리조트 호텔
- 와카야마 리조트 호텔
- 난키시라하마 리조트 호텔
- Shirahama Coganoi Resort & Spa
- Shirahama Coganoi Resort & Spa 리뷰
- ゆうと＆りょうすけママ님의 후기
Shirahama Coganoi Resort & Spa 투숙객 리뷰 및 후기
- 객실 및 어메니티4.39
- 시설・설비4.31
- 접객・서비스4.58
- 식사4.54
- 온천・목욕4.70
- 만족도4.56
It was a very lovely Hotel.
It was a very lovely Hotel. The buffet was highly satisfying, and my sons absolutely loved it. However, it was unfortunate that some seats in the buffet area were dimly lit, and our family ended up at one of those seats, making it hard to see the food clearly. Additionally, we stayed in a Japanese-style room, but the noise from the floor above was quite bothersome. While this might be due to structural reasons, I hope improvements can be made regarding the dimly lit seating during meals.
- 객실 및 어메니티4
- 시설・설비4
- 접객・서비스4
- 식사4
- 온천・목욕4
- 만족도4
- 2025. 9. 28.～
- 5명 1개
- Special Japanese-Style Room (10 tatami + 6 tatami, two rooms) <Non-Smoking> [Ocean View]
- 조식 및 석식 포함
시설에서의 답장
Thank you very much for staying at Shirahama Koganoi Resort & Spa. We also sincerely appreciate you taking the time to share your thoughtful feedback. We are delighted to hear that you were satisfied with the meals and that your family enjoyed the buffet. On the other hand, we deeply apologize for any inconvenience caused by insufficient lighting at the buffet venue. We take your comment about difficulty seeing the dishes seriously and will review both lighting and seating arrangements for improvement in the future. Additionally, we apologize again for any discomfort caused by noise from upper floors during your stay in our accommodation. While complete soundproofing may be challenging due to structural limitations, we will continue to implement measures as much as possible. Thank you for sharing your valuable opinions with us. Our team remains committed to ensuring a comfortable experience for all guests, so we hope to welcome you again on another occasion!