Shirahama Coganoi Resort & Spa住客評價與感想

(和歌山縣/南紀白濱) [總共172間房間]
總體評分
4.51
精彩 (546)
  • 客房・設施
    4.38
  • 設施・設備
    4.31
  • 接待・服務
    4.58
  • 餐飲
    4.54
  • 溫泉・浴池
    4.70
  • 滿意度
    4.57
4.33
ハレアキ

Satisfied.

The service provided by the front desk and restaurant staff, as well as the food, was excellent. One of the elevators was out of order, and there was a wait for the one that was operational. It took time to move up to the 4th floor as the stairs were also unusable. The loud noise when closing the bathroom door in the room was inconvenient, especially when going to the bathroom at night. The Facility may be old.

  • 客房・設施4
  • 設施・設備3
  • 接待・服務5
  • 餐飲5
  • 溫泉・浴池5
  • 滿意度4
  • 2024/9/18～
  • 4名 1間
  • Family Room (Japanese-Western Style) <Non-Smoking> [Ocean View]
  • 含早晚餐

設施的回覆

Dear Haraeki, Thank you very much for staying at Shirahama Koganoi Resort & Spa. We also appreciate your contribution to the Review. However, we sincerely apologize for the inconvenience caused by the Facility malfunction during your stay. We will strive to ensure that such issues do not occur in the future through diligent Facility inspections. We hope you will visit us again when you come to Shirahama next time. All the staff at our Hotel are looking forward to welcoming you again. Reservation: Torii

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