Shirahama Coganoi Resort & Spa 투숙객 리뷰 및 후기

(와카야마현/남기시라하마) [전체 172개 객실]
종합 점수
4.51
훌륭하다 (542)
  • 객실 및 어메니티
    4.38
  • 시설・설비
    4.30
  • 접객・서비스
    4.58
  • 식사
    4.54
  • 온천・목욕
    4.70
  • 만족도
    4.56
4.33
ハレアキ

Satisfied.

The service provided by the front desk and restaurant staff, as well as the food, was excellent. One of the elevators was out of order, and there was a wait for the one that was operational. It took time to move up to the 4th floor as the stairs were also unusable. The loud noise when closing the bathroom door in the room was inconvenient, especially when going to the bathroom at night. The Facility may be old.

  • 객실 및 어메니티4
  • 시설・설비3
  • 접객・서비스5
  • 식사5
  • 온천・목욕5
  • 만족도4
  • 2024. 9. 18.～
  • 4명 1개
  • Family Room (Japanese-Western Style) <Non-Smoking> [Ocean View]
  • 조식 및 석식 포함

시설에서의 답장

Dear Haraeki, Thank you very much for staying at Shirahama Koganoi Resort & Spa. We also appreciate your contribution to the Review. However, we sincerely apologize for the inconvenience caused by the Facility malfunction during your stay. We will strive to ensure that such issues do not occur in the future through diligent Facility inspections. We hope you will visit us again when you come to Shirahama next time. All the staff at our Hotel are looking forward to welcoming you again. Reservation: Torii

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