Shinshu Matsumoto Utsukushigahara Onsen Shouhou

Stayed for two nights and three days. The welcome drink was a nice touch. The Room is old but clean, and we were able to relax comfortably. We were satisfied with the meals on both the first and second days; personally, we preferred the second day’s meal. The breakfast buffet was also quite good. The baths were excellent—both the washing area and the tub were spacious. The open-air bath was at just the right temperature, so you could stay in for ages. We especially appreciated the luggage service: if you leave your bags at an affiliated Hotel near the station, they deliver them to this Hotel, and on departure they send them back to the affiliated Hotel, making sightseeing much easier without heavy luggage.

We arrived well before the check-in time, but thank you for letting us in early—it was a huge help since we had an early morning. This Hotel offers outstanding hospitality, and we were very satisfied. We would definitely like to stay again. Thank you very much!