![[Renovated in April 2017] Main Entrance](https://www.img-ikyu.com/contents/common/image/acc0/00001750/0/org/10810694.jpg?auto=compress,format&lossless=0&fit=crop&w=200&h=200&q=30)
Regarding Heart Barrier-Free
Our Facility is implementing the following measures:
1. Free rental of wheelchairs and canes available
2. Movable ramp boards available
3. Facility guidance using writing tools available
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- Shinshu Matsumoto Utsukushigahara Onsen Shouhou
Shinshu Matsumoto Utsukushigahara Onsen Shouhou
Nagano Prefecture／Matsumoto / Utsukushigahara OnsenAn Onsen Ryokan in Utsukushigahara Onsen. Enjoy panoramic views of the Northern Alps and the Matsumoto Castle townscape from every room.
Hotel Shoho is located on a hill in Matsumoto City, offering sweeping views of the majestic Northern Alps and the castle town of Matsumoto from every guest room. Utsukushigahara Onsen is a historic hot spring area that has been loved since the Edo period; it was once home to “Goten-no-Yu,” a villa built by the lord of Matsumoto Castle for relaxation. At our Hotel, you can enjoy five types of baths: an open-air bath, private baths, a large public bath, a jacuzzi, and a footbath. For guests who have traveled all the way to Utsukushigahara Onsen, we prepare our cuisine with care—creative Japanese kaiseki featuring seasonal Shinshu ingredients and special kaiseki using Shinshu’s signature branded ingredients. Matsumoto City and its surroundings are within easy reach, as are Kamikochi, Azumino, and the Utsukushigahara Highlands. Please visit Utsukushigahara Onsen—an ideal base for sightseeing.
Stayed for two nights and three days. The welcome drink was a nice touch. The Room is old but clean, and we were able to relax comfortably. We were satisfied with the meals on both the first and second days; personally, we preferred the second day’s meal. The breakfast buffet was also quite good. The baths were excellent—both the washing area and the tub were spacious. The open-air bath was at just the right temperature, so you could stay in for ages. We especially appreciated the luggage service: if you leave your bags at an affiliated Hotel near the station, they deliver them to this Hotel, and on departure they send them back to the affiliated Hotel, making sightseeing much easier without heavy luggage.
がががっきー 8/12/2026We arrived well before the check-in time, but thank you for letting us in early—it was a huge help since we had an early morning. This Hotel offers outstanding hospitality, and we were very satisfied. We would definitely like to stay again. Thank you very much!
H&B 7/30/2026
Facilities and Services
See All- Hot spring
- Spa facility
Open-air bath / Large public bath / Private bath / Sauna / Free shuttle service / Room service
| IN | 15:00～19:00 |
|---|---|
| OUT | 10:00 |
| Number of rooms | 95 rooms |
| Pet | Not allowed |
| Your child | Permitted |
Photo
See AllNotice from the Accommodation
From June 1, 2026, in accordance with Nagano Prefecture regulations, an Accommodation Tax will be charged separately. The Accommodation Tax per person per night is as follows:
Accommodation Fee of JPY 6,000 or more: JPY 200
Apr 2013Renovated
- Japanese-style Room
- Capacity 1~5 people
Apr 1, 2026Renovated
- Twin
- 36㎡
- Capacity 2~3 people
- Capacity 1~5 people
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Playful And Fun Accommodation
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Garden View Accommodation
Introduction of the Accommodation
Reopening after renovation in April 2026: West Wing Japanese-Modern Twin Room (Upper Floors)
Reopened after renovation in April 2026 A Japanese-modern twin room blending the calm of traditional Japanese style with Western comfort. With a practical 36 m² layout and well-placed beds, you can relax and unwind. Located on an upper floor, it offers sweeping views of the majestic Northern Alps and the cityscape of Matsumoto. Featuring Simmons beds and separate toilet, shower, and washbasin areas, it is ideal for couples, friends, or families.
Room
Hotel Shoho, located on a hill in Utsukushigahara Onsen, offers panoramic views of Matsumoto City from every Room, with beautiful nighttime scenery over the castle town. On clear days, you can also enjoy a front-facing view of the majestic peaks of the Northern Alps.
Meals
For guests who have traveled all the way to Utsukushigahara Onsen, we offer a selection of dishes including creative Japanese kaiseki featuring seasonal Shinshu ingredients and gourmet kaiseki made with Shinshu’s signature branded ingredients.
Onsen
“Tsukama no Yu,” cherished for over 1,000 years. Utsukushigahara Onsen is a historic hot spring area that has long flourished since the Edo period. It was once home to “Goten no Yu,” a villa built by the lord of Matsumoto Castle for rest and recuperation.
Facilities and Equipment of Accommodation
- The room
- Hot Springs & Baths
- Facilities & Services
- Meal
Notice from the Accommodation
Basic Information
| Taxes | A Hot Spring Tax of JPY 150 per adult (junior high school age and older) will be collected separately. From June 1, 2026, an Accommodation Tax will be charged separately in accordance with Nagano Prefecture regulations. The Accommodation Tax is as follows per person per night: For an Accommodation Fee of JPY 6,000 or more: JPY 200 |
|---|---|
| Card information | VISA / JCB / AMEX / DINERS / Debit card |
| Pets | Not allowed |
| Breakfast | There is no information about breakfast. |
| Your child | You can stay. Children under elementary school age may stay free of charge with Child Sharing Existing Bedding. |
| Room service | Available for use |
| Common amenities |
|
| Facilities and Features |
|
| Esthetic Massage | Available Facial Esthetics: 40 min ¥6,500 / 60 min ¥9,000
Body Esthetics: 40 min ¥5,500 / 60 min ¥7,500 and more.
Esthe Room Miyabi (Hours: 17:00–23:30) |
| Fitness gym | None |
| Public Bath |
|
| Open-air bath |
|
| Private bath |
|
| Spring quality and benefits | Mildly alkaline simple Onsen Neuralgia, muscle pain, joint pain, frozen shoulder, motor paralysis, joint stiffness, bruises, sprains, chronic digestive disorders, hemorrhoids, sensitivity to cold, recovery after illness, fatigue recovery, and health promotion. ※Regarding the notation of "Gensen Kakenagashi" |
| Sauna | Available |
| Hot stone spa | None |
| About Hygiene Measures | • To protect the health and safety of our guests and staff, in line with recommendations from Nagano Prefecture, employees in all guest service areas, the kitchen, and housekeeping (including guest rooms) wear masks while assisting guests.
• We take the temperature of all guests. We will also verify your identity.
• By law, all guests are required to complete a guest registration form. In addition, for overseas guests we will take a copy of your passport.
• For guests with symptoms such as fever, cough, or cold-like symptoms, we have a system in place to contact and respond in coordination with the public health center and consultation services.
• If you have a fever of 37.5°C or higher or symptoms such as fatigue, we may ask you to postpone your stay.
• We do not impose any specific restrictions on accepting guests based on their place of residence.
• Pump-type alcohol hand sanitizer is available throughout the building.
• In shared areas such as the public bath and dining spaces, we set limits on capacity and usage time to help prevent crowding (the “Three Cs”).
(For details, please see “Shoho’s New Hospitality” on our website.)
• For guest room cleaning, we use enhanced cleaning procedures different from our usual methods to maintain hygiene standards. |
Reviews
Overall Score
4.47Good (195)
- Rooms & Amenities4.32
- Facility4.41
- Hospitality & Service4.56
- Meals4.44
- Onsen & Bath4.59
- Satisfaction4.49
*Reviews that have been translated from Japanese.*
*Showing only reviews from 一休.com (Japanese) and Yahoo!トラベル.*
Access Information
Address
Nagano Prefecture527 Satoyamabe, Matsumoto City
TEL：+81-263-38-7711
Nagano Prefecture527 Satoyamabe, Matsumoto City
TEL：+81-263-38-7711
25 minutes by car from the Nagano Expressway “Matsumoto IC”
20 minutes by local bus (¥330) from the nearest station, JR Matsumoto Station
About 15 minutes by taxi (around ¥2,000)
- Parking Information
- Fee
- Free for guests
- Parking time
- 3:00 PM–10:00 AM the next day
- Parking space
- No restrictions
- Number of parking spaces
- 150 cars available Indoor & Outdoor
- Valet service
- Unavailable
- Pickup and drop-off information
- Available (Free)Pick-up (Matsumoto Station → Shōhō)
Departs at 16:00 / 17:00 (near the general vehicle rotary in front of the police box at Matsumoto Station Castle Exit)
Drop-off (Shōhō → Matsumoto Station)
Departs at 09:00 / 10:00 (from the front entrance)
*No Reservation required*
Frequently Asked Questions
Please provide information about Open-air bath.
・Hot spring: Available ・Free-flowing: None ・Cloudy hot spring water: None ・Supplementary information: 100% natural hot spring (Heating) Hours: 05:00–24:00 Cleaning hours: 01:00–05:00
What are the qualities and benefits of the hot spring water?
The spring quality and efficacy of the hot spring are as follows. ・Spring quality: Mildly alkaline simple Onsen ・Spring efficacy: Neuralgia, muscle pain, joint pain, frozen shoulder, motor paralysis, joint stiffness, bruises, sprains, chronic digestive disorders, hemorrhoids, sensitivity to cold, recovery after illness, fatigue recovery, and health promotion.
What kind of facilities and features are available?
There are the following facilities and features. Hot spring・Open-air bath・Large public bath・Private bath・Sauna・Spa facility・Free shuttle service・Room service
I would like to know the access information.
25 minutes by car from the Nagano Expressway “Matsumoto IC” 20 minutes by local bus (¥330) from the nearest station, JR Matsumoto Station About 15 minutes by taxi (around ¥2,000)
Is parking available?
・Fee： Free for guests ・Parking Hours： 3:00 PM–10:00 AM the next day ・Parking space： Length --- Vehicle width --- Vehicle height --- ・Number of parking spaces： 150 cars ・Valet Service： Unavailable
Please provide information about Private bath.
・Hot spring: Available ・Free-flowing: None ・Cloudy hot spring water: None ・Supplementary information: 100% natural hot spring (Heating) 60 minutes: JPY 3,000 (tax not included) (Reservation required) Hours: 15:00–24:00
Is an internet connection available?
Connection is possible. ・Wi-Fi is available. For more details, please refer to the room and plan information.
Is there a sauna?
Yes, there is.
Do you have esthetic massages?
Yes, there is. Facial Esthetics: 40 min ¥6,500 / 60 min ¥9,000 Body Esthetics: 40 min ¥5,500 / 60 min ¥7,500 and more. Esthe Room Miyabi (Hours: 17:00–23:30)
What kind of hygiene management is being conducted?
• To protect the health and safety of our guests and staff, in line with recommendations from Nagano Prefecture, employees in all guest service areas, the kitchen, and housekeeping (including guest rooms) wear masks while assisting guests. • We take the temperature of all guests. We will also verify your identity. • By law, all guests are required to complete a guest registration form. In addition, for overseas guests we will take a copy of your passport. • For guests with symptoms such as fever, cough, or cold-like symptoms, we have a system in place to contact and respond in coordination with the public health center and consultation services. • If you have a fever of 37.5°C or higher or symptoms such as fatigue, we may ask you to postpone your stay. • We do not impose any specific restrictions on accepting guests based on their place of residence. • Pump-type alcohol hand sanitizer is available throughout the building. • In shared areas such as the public bath and dining spaces, we set limits on capacity and usage time to help prevent crowding (the “Three Cs”). (For details, please see “Shoho’s New Hospitality” on our website.) • For guest room cleaning, we use enhanced cleaning procedures different from our usual methods to maintain hygiene standards.
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