- Trang chủ
- Toàn quốc Nhà trọ
- Kōshin'etsu Nhà trọ
- Nagano Nhà trọ
- Hồ Suwa · Tateshina · Yatsugatake Nhà trọ
- Kamisuwa Onsen Hamanoyu
- Kamisuwa Onsen Hamanoyu Đánh giá khách hàng
- Đánh giá của ホットタイム
Đánh giá & Cảm nhận của khách tại Kamisuwa Onsen Hamanoyu
- Phòng nghỉ & Tiện nghi4.21
- Tiện nghi・Thiết bị4.13
- Dịch vụ khách hàng・Dịch vụ4.41
- Bữa ăn4.30
- Suối nước nóng・Bồn tắm4.38
- Mức độ hài lòng4.26
The room was renovat...
The room was renovated, very clean, and offered a beautiful view of Lake Suwa (even from the bath). It would have been more pleasant if the guidance to the room upon arrival had been a bit more welcoming. The private onsen bath in the room had natural hot spring water flowing slightly, but it was curious that it didn’t overflow even after some time (it is said not to be circulated). Dinner was satisfying with a sense of seasonality. The dobin-mushi with Nagano-grown matsutake mushrooms had a wonderful aroma and was delicious. Both dinner and breakfast were served in a quiet private room facing a serene garden, allowing for relaxed dining. It was an accommodation I’d like to stay at again if given the chance. Thank you for your hospitality!
- Phòng nghỉ & Tiện nghi5
- Tiện nghi・Thiết bị5
- Dịch vụ khách hàng・Dịch vụ3
- Bữa ăn5
- Suối nước nóng・Bồn tắm3
- Mức độ hài lòng4
- 7/11/2024～
- 2 người 1 phòng
- [12th Floor] Premium Suite with Semi-Open-Air Bath, 90 sqm
- Bao gồm bữa sáng và bữa tối
Phản hồi từ Tiện nghi
Thank you very much for staying at "Hama no Yu." We are delighted to hear that you enjoyed our newly renovated rooms and private dining experience, as well as the accommodations and cuisine we offer. However, we deeply apologize for any discomfort caused by the lack of consideration during your arrival guidance. We take your feedback sincerely and will strive to provide warmer and more attentive service. Encouraged by your kind words, "I want to stay again," all our staff will continue to improve. Thank you for taking the time to share your valuable thoughts. We look forward to welcoming you again in the future.