- 홈
- 전국 여관
- 코신에츠 여관
- 나가노 여관
- 스와호 · 다테시나 · 야쓰가타케 여관
- Kamisuwa Onsen Hamanoyu
- Kamisuwa Onsen Hamanoyu 리뷰
- ホットタイム님의 후기
Kamisuwa Onsen Hamanoyu 투숙객 리뷰 및 후기
- 객실 및 어메니티4.21
- 시설・설비4.13
- 접객・서비스4.41
- 식사4.30
- 온천・목욕4.38
- 만족도4.26
The room was renovat...
The room was renovated, very clean, and offered a beautiful view of Lake Suwa (even from the bath). It would have been more pleasant if the guidance to the room upon arrival had been a bit more welcoming. The private onsen bath in the room had natural hot spring water flowing slightly, but it was curious that it didn’t overflow even after some time (it is said not to be circulated). Dinner was satisfying with a sense of seasonality. The dobin-mushi with Nagano-grown matsutake mushrooms had a wonderful aroma and was delicious. Both dinner and breakfast were served in a quiet private room facing a serene garden, allowing for relaxed dining. It was an accommodation I’d like to stay at again if given the chance. Thank you for your hospitality!
- 객실 및 어메니티5
- 시설・설비5
- 접객・서비스3
- 식사5
- 온천・목욕3
- 만족도4
- 2024. 11. 7.~
- 2명 1개
- [12th Floor] Premium Suite with Semi-Open-Air Bath, 90 sqm
- 조식 및 석식 포함
시설에서의 답장
Thank you very much for staying at "Hama no Yu." We are delighted to hear that you enjoyed our newly renovated rooms and private dining experience, as well as the accommodations and cuisine we offer. However, we deeply apologize for any discomfort caused by the lack of consideration during your arrival guidance. We take your feedback sincerely and will strive to provide warmer and more attentive service. Encouraged by your kind words, "I want to stay again," all our staff will continue to improve. Thank you for taking the time to share your valuable thoughts. We look forward to welcoming you again in the future.