Đánh giá & Cảm nhận của khách tại Shirahama Coganoi Resort & Spa

(Wakayama Prefecture/Nanki Shirahama) [Tổng cộng 172 phòng]
Điểm tổng thể
4.51
Tuyệt vời (545)
  • Phòng nghỉ & Tiện nghi
    4.38
  • Tiện nghi・Thiết bị
    4.31
  • Dịch vụ khách hàng・Dịch vụ
    4.58
  • Bữa ăn
    4.54
  • Suối nước nóng・Bồn tắm
    4.70
  • Mức độ hài lòng
    4.57
3.00
私が噂のちやこ

Considering the reviews

I made a reservation because the reviews were good, but I found the meal flow to be very poor. With only 90 minutes and such a crowd, I couldn't enjoy my meal at ease. I was disappointed.

  • Phòng nghỉ & Tiện nghi3
  • Tiện nghi・Thiết bị3
  • Dịch vụ khách hàng・Dịch vụ3
  • Bữa ăn2
  • Suối nước nóng・Bồn tắm5
  • Mức độ hài lòng2
  • 22/8/2025~
  • 2 người 1 phòng
  • Double Room <Non-Smoking> [Ocean View]
  • Bao gồm bữa sáng và bữa tối

Phản hồi từ Tiện nghi

Thank you very much for staying at Shirahama Koganoi Resort & Spa. We also sincerely appreciate you choosing our accommodation after reviewing the reviews among many facilities. However, we deeply apologize that due to the restaurant's congestion and meal flow, you were unable to fully enjoy your dining experience. We are truly sorry for not meeting your expectations despite your anticipation. We take your feedback seriously and will work on improvements such as revising guidance methods during busy times and layout adjustments. Thank you again for sharing your valuable opinions with us. Should there be another opportunity, we would be delighted to provide a more comfortable stay and hope for your return in the future.

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