Shirahama Coganoi Resort & Spa 투숙객 리뷰 및 후기

(와카야마현/남기시라하마) [전체 172개 객실]
종합 점수
4.51
훌륭하다 (545)
  • 객실 및 어메니티
    4.37
  • 시설・설비
    4.30
  • 접객・서비스
    4.57
  • 식사
    4.55
  • 온천・목욕
    4.69
  • 만족도
    4.55
3.00
私が噂のちやこ

Considering the reviews

I made a reservation because the reviews were good, but I found the meal flow to be very poor. With only 90 minutes and such a crowd, I couldn't enjoy my meal at ease. I was disappointed.

  • 객실 및 어메니티3
  • 시설・설비3
  • 접객・서비스3
  • 식사2
  • 온천・목욕5
  • 만족도2
  • 2025. 8. 22.~
  • 2명 1개
  • Double Room <Non-Smoking> [Ocean View]
  • 조식 및 석식 포함

시설에서의 답장

Thank you very much for staying at Shirahama Koganoi Resort & Spa. We also sincerely appreciate you choosing our accommodation after reviewing the reviews among many facilities. However, we deeply apologize that due to the restaurant's congestion and meal flow, you were unable to fully enjoy your dining experience. We are truly sorry for not meeting your expectations despite your anticipation. We take your feedback seriously and will work on improvements such as revising guidance methods during busy times and layout adjustments. Thank you again for sharing your valuable opinions with us. Should there be another opportunity, we would be delighted to provide a more comfortable stay and hope for your return in the future.

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