Đánh giá & Cảm nhận của khách tại The Yokohama Bay Hotel Tokyu - 16 trang

(Tỉnh Kanagawa/Yokohama - Minato Mirai) [Tổng cộng 480 phòng]
Điểm tổng thể
4.55
Tuyệt vời (673)
  • Phòng nghỉ & Tiện nghi
    4.58
  • Tiện nghi・Thiết bị
    4.57
  • Dịch vụ khách hàng・Dịch vụ
    4.61
  • Bữa ăn
    4.49
  • Suối nước nóng・Bồn tắm
    4.43
  • Mức độ hài lòng
    4.58
  • 5.00
    利休草

    Unchanging cleanliness

    The room is always clean and user-friendly whenever I visit, and the view is fantastic, leaving me satisfied. I'm also pleased with the comfortable mattress on the bed. I wish the toilet light was separate from the bathroom light.

  • 5.00
    ステップWGN

    A Memorable Anniversary

    We used this hotel for our wedding anniversary trip. Since it was a special occasion, we were offered an upgrade to a room with a better view at check-in. The additional charge was reasonable, so we decided to upgrade. The room was spacious and clean, and the view from the room was good! The night view, in particular, was impressive, symbolizing "The Minato Mirai" with its magnificence. We had dinner outside, but when we returned, we enjoyed delicious cocktails while listening to the piano at the bar "Jacks." The bar had a stylish and calm atmosphere, and the staff were attentive and considerate, allowing us to have a very comfortable time. The staff's service, location, and access were all very satisfying, making it a perfect hotel. Thank you very much.

  • 4.17
    かまなし

    Close to the station, and exploring the area around the hotel is excellent.

    The location is very convenient as it is close to Minato Mirai Station. The interior and rooms had a calm decor and were quiet. The room we stayed in was a twin room (for 3 people), and it was spacious with a great view of the bay, including the Ferris wheel. There are many commercial facilities and scenic spots to explore from the hotel, making it a very nice place. The extra bed was a bit small, and it felt a little cramped for an adult to sleep on. That's unfortunate. We went for breakfast early, so it was relatively empty, allowing us to enjoy our meal in a relaxed manner. All the dishes were delicious.

  • 4.83
    ゴンダヌ

    Staycation Girls' Night Out

    I stayed at this hotel for a staycation with a friend to refresh ourselves. The hotel staff provided very pleasant service with smiles, which was great. Just sitting on the terrace and looking outside offered a little escape from the ordinary, and it was very refreshing. The bath was also large and relaxing. The breakfast, including Western-style bread and omelets, was very delicious. The automatic pancake maker was fun. However, compared to the Western-style options, the Japanese breakfast might have been closer to the level of a business hotel. What was particularly disappointing was the drink selection at the breakfast buffet. I was surprised that the green tea was powdered. Nowadays, even family restaurant drink bars have a better selection of teas. But the service was very good! My friend and I are talking about wanting to stay here again.

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  • 5.00
    Ytune

    It was a satisfactory stay.

    Every time I go to Yokohama, I always stay at the Bay Hotel. I can relax with peace of mind. Thank you very much.

  • 5.00
    ゆうchanおぢさん

    Wonderful hotel

    A hotel that truly deserves the expression "wonderful." Check-in was on the 25th floor Bay Club Floor, and the staff provided courteous service. We were seated, received a welcome drink, and after receiving an explanation, enjoyed tea time. From 17:30, we indulged in cocktail time exclusively for adults. The hotel interior is clean, and even the windows leading to the balcony from the room are thoroughly cleaned from top to bottom, making them very clean. There were no issues with drainage in the shower booth or bathtub. They prepared 3L pajamas for us upon prior request. However, the long-established New Grand boasts about hosting MacArthur and other celebrities, but the windows of the Sea Guardian are disgustingly dirty, the bathroom drainage doesn't flow, which is the worst, and although there are likely many international guests, they only provide pajamas up to size LL. To top it off, the room service breakfast was cold, and the coffee was just bitter. I hope they continue to strive sincerely from the guests' perspective without resting on their laurels like an old establishment. During check-out, perhaps because it wasn't busy, they saw us off to the elevator. I will use this hotel again soon. Thank you for allowing us to have a wonderful day.

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