รีวิวและความประทับใจจากผู้เข้าพักที่ New Otani Inn Tokyo - 4หน้า

(โตเกียว/ชินากาวะและโอซากิ) [ทั้งหมด 423 ห้อง]
คะแนนรวม
4.10
(224)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.17
  • สิ่งอำนวยความสะดวก
    4.03
  • การบริการลูกค้า
    4.26
  • อาหาร
    4.19
  • น้ำพุร้อน・อ่างอาบน้ำ
    3.88
  • ความพึงพอใจ
    4.12
  • 4.40
    miseshin

    Close to the station

    Osaki Station is right in front, and there are supermarkets, convenience stores, and restaurants nearby, making it very convenient. The room was more spacious and comfortable than expected. It was relatively quiet, with only occasional voices of other guests when foreign guests entered the room.

  • 5.00
    roiD

    It was comfortable!!

    Thanks to all the staff, it was a very pleasant stay! I was very soothed by the staff who greeted me while preparing the cleaning on the accommodation floor, and I was impressed by the sufficient number of staff on the lobby floor, as expected of New Otani. The cookies I purchased were also excellent. Of course, the room was well-maintained and very easy to use, and it was very quiet and comfortable, just like the New Otani in Kioicho. I love New Otani, where the building is cherished and the staff work abundantly, including hotels in other locations. I sincerely appreciate your thoughtfulness during this stay.

  • 4.00
    conniehaw

    Thank you for your response.

    There was a problem with the Room during our stay, but they responded immediately. I believe the evaluation of a Hotel greatly changes depending on whether they have the ability to respond or not. Thank you.

  • 3.00
    太ったスナフキン

    Breakfast is

    The variety of breakfast items was insufficient. That was disappointing.

  • 5.00
    ゲスト

    The front desk staff...

    The front desk staff's smile exuded a natural kindness, making my stay very pleasant. Despite being a unit bath, the bathtub was spacious and deep, making it easy to soak in. I would love to use it again.

  • 4.67
    一休和粥さん

    Overall excellent ex...

    Overall excellent experience staying at this hotel for three nights. Great access to Osaki Station where they have 4-5 different line routes which is very convenient to go everywhere in Tokyo and further beyond. Great hospitality by its restaurant staffs. Hotel could make a little bit of more efforts on improving bath area which gave off a foul odor.

  • 4.00
    papasan2005

    Remote Work Room

    The Room I stayed in was like a Room for remote work. It had a large screen TV and a work desk, making it very convenient. I would like to use it again.

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  • 3.00
    originalFM

    It has been renovated and looks nice, but...

    I used the telework room with a consecutive night plan. At first glance, I thought it was a clean room, but I was surprised to find scratch marks on the desk and furniture. I wish they would put a bit more effort into cleaning. It was also the first time I encountered frayed pillowcases and sheets through which the mattress pad was visible.

  • 2.20
    De Chirico

    Check-in took too long.

    The rooms are quite outdated but clean, and the beds and sheets are of high quality. Above all, it's convenient to enter almost without getting wet from the station. However, perhaps because it was around 2 PM on the day, there was quite a congestion of guests, and it felt like check-in took too long, possibly because some staff were not very proficient in Japanese.

  • 5.00
    ジュピータ

    I would like to stay again.

    Directly connected to Osaki Station, the environment and location were excellent! The room was comfortable and clean, allowing me to relax at ease. I would definitely like to use it again for my next trip.

  • 4.20
    kenkyumushi

    It was a good room.

  • 4.60
    Tiger　Screen

    Very good!

    We were looking for a triple room for three people and chose this hotel for its price and convenient access. It's really just a minute from the station, which was a huge help as we didn't have to walk far with heavy luggage. The amenities, including lotion and moisturizer, are well-stocked. The room is spacious and, although a bit old, it's clean, which is expected from the New Otani group. The staff are also kind. There are convenience stores like Lawson and a supermarket called Life nearby, making shopping convenient. However, perhaps due to the parking lot of a shopping mall near the hotel, there was a constant mechanical voice announcement saying "a car is leaving" when sleeping in the bed along the wall, which was annoying. A friend sleeping in the bed further inside didn't hear it, so I think it depends on the room's location and personal sensitivity. Personally, it's a wonderful hotel that I would like to stay at again when visiting Tokyo.

  • 4.80
    you@1984

    I stayed in a single...

    I stayed in a single room, but it felt surprisingly spacious and I was able to spend my time comfortably. The cleaning was really thorough, and I was impressed by the efforts of the cleaning staff. This time, I chose a plan without breakfast and used the convenience store nearby. Next time, I would like to try the breakfast as well. The service was provided by foreign staff, and although it was according to the manual, I thought they were well-studied.

  • 3.60
    ヤジきたさん

    It was good.

    The access from the station was a bit confusing, but it was very close. It would be helpful if the directions were a bit clearer. Unexpectedly, there seemed to be many foreign guests staying, and they prepared a room on an upper floor for us to avoid overlap. I think we were able to stay in a relatively spacious room, and I'm grateful for that! I didn't use it, but the restaurant also looked nice! Maybe next time.

  • 5.00
    旅度メガネさん

    It was my first time...

    It was my first time using this place, and I was amazed at how spacious and clean it was! I thought, "Is this really the price?" and when I looked at the reservation page wanting to use it again for the second time, I realized for the first time that I had been upgraded. It was indeed very luxurious, and I'm sorry for noticing it late and for the delayed thanks. Not only was it spacious, but there was no smell in the room, and it was thoroughly cleaned. The breakfast buffet was also very satisfying in terms of variety and taste. It's not only close to the station, but you can get there almost without getting wet. The surrounding park environment is also wonderful! I've decided that when I stay in Tokyo, this is the only place for me.

  • 3.50
    おたんこまーちゃん

    I stayed here for an event this time. It was very convenient as it was close to the station.

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