Hotel Premium Lake Tōya(Toya)

Perhaps because it was before Golden Week and we visited during a season without fireworks, it was quiet and very comfortable. The in-Room bath with free-flowing hot spring water and the large public bath were both excellent, and the breakfast had plenty of variety—this has become an Accommodation I’d love to visit again. For my morning bath, I enjoyed a beer while leisurely looking out over Lake Toya; it was a truly luxurious time. As for service, perhaps because there are many international guests, we were suddenly spoken to in English, and there were quite a few moments where I felt the staff could use a bit more training—so I’m giving it a 4.

The staff warmly welcomed us, carried our luggage, and provided attentive guidance, making our stay very pleasant. The room was clean and had an Onsen bath attached, allowing us to relax. The large public bath also featured massage chairs that helped relieve travel fatigue. My companion enjoyed wine at the bar counter and was delighted. We truly appreciated the hospitality that you don't often find in larger hotels. We only had breakfast during our stay, but it was carefully prepared and both delicious and visually appealing. We would love to visit again. Thank you very much!