รีวิวและความประทับใจจากผู้เข้าพักที่ HIYORI Ocean Resort Okinawa

(จังหวัดโอกินาว่า/อำเภอคุนิงามิ หมู่บ้านอนนะ) [ทั้งหมด 203 ห้อง]
คะแนนรวม
4.56
ยอดเยี่ยม (283)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.73
  • สิ่งอำนวยความสะดวก
    4.66
  • การบริการลูกค้า
    4.51
  • อาหาร
    4.49
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.39
  • ความพึงพอใจ
    4.59
  • 4.50
    カツナカ

    Thank you for your support.

    I’m a local resident. Every summer vacation, I usually spend three nights or more at a Resort Hotel. I had stayed at Hiyori twice for one night each and thought it was a wonderful Hotel, so I decided to relax and spend this year’s summer vacation here. The pool felt a little small, but it wasn’t too crowded and I enjoyed using it. The Room was excellent. I could cook while having drinks, and spending time just gazing at the ocean was truly luxurious. Breakfast was delicious as well. It was a bit disappointing that drink service took some time, though given how busy it was, I understand. Another disappointment was that items purchased from the deli corner—things I planned to enjoy in my Room—could mostly only be eaten at the bar counter. This wasn’t very clear because it was explained only after I had already chosen. That said, all the staff—at the restaurant, housekeeping, and front desk—were kind and spoke to me warmly, so I checked out feeling great. I will stay again. Thank you very much.

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  • 4.83
    aloha808mahalo

    We had a very satisfying stay!

    I first visited after a friend recommended it at just the right time while I was planning my trip to Okinawa. Due to a flight delay, I didn’t arrive at HIYORI until just before 8:00 PM, but the stay began with a breathtaking magic-hour view that instantly washed away all travel fatigue. The entire property was spotless and very pleasant. The room was spacious enough for our family of four with zero stress, and the view was wonderful. It also came fully equipped with a washing machine, refrigerator, and microwave. We used both the breakfast buffet and the teppanyaki restaurant; there were many dishes featuring local Okinawan ingredients, and everything was delicious. Joining the breakfast buffet waitlist was easy online, and being able to wait in our room until shortly before our turn was very convenient. The pool and large public bath were excellent as well. One small suggestion: there wasn’t much shade by the poolside, so we would have appreciated a few more parasols for the loungers... Also, since it’s not directly connected to a beach, it may feel slightly inconvenient for guests focused mainly on marine activities—but there are plenty of beaches just a few minutes away by car, so it was more than enough for us. All of the staff were kind, and we had a very comfortable vacation. We stayed three nights this time, but next time we’d love to stay longer!

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  • 2.00
    yu1205

    We’re sorry to hear you were disappointed.

    I stayed here looking forward to it because the Reviews were good. I was told the juices at the bar were free to drink, but everything except tea was empty. The front desk staff all looked busy, and in the end I went back to my Room without having anything. We ate dinner in our Room, and since we had a 1.5-year-old child, we could eat at a relaxed pace. At the pool there didn’t seem to be any Hotel staff around; there was luggage left in the corridor, and the poolside was covered with hair. Even though it isn’t a large pool, some foreign guests were diving in, and I felt at least one staff member should have been present. Breakfast was crowded, so we waited in the lobby for nearly an hour. The first thing they said when I spoke to reception was: “What number are you? We’re full right now—please take a number.” It made me uncomfortable from the morning; it came across as arrogant. When we finally got in, I overheard them saying to someone who seemed like a regular guest, “It’s okay—we’ll show you through,” even though everyone else was waiting their turn... Letting someone go first is one thing, but it felt inconsiderate that they said it where other guests could hear. The soy sauce for the seafood rice bowl was empty. The rice was empty. The miso soup was empty. Most drinks were almost empty too. My husband and I were stunned and ended up laughing bitterly. One staff member was sweating heavily—soaked through on their back—with sweat dripping down their face as well, which made me worry about food handling and hygiene. When another guest pointed out that items were empty, they brought out a 2L plastic bottle of orange juice from the back and poured it into the dispenser right there. Honestly... straight from a plastic bottle... It hurt the atmosphere; they could have taken it to the back to refill it. Even if we placed our finished dishes at the edge of our table, no one came to clear them—not once. Meanwhile two women at reception were chatting happily. As we gathered our things to leave for our Room, about two staff members came close by with carts and made us feel pressured; once we left our seats they rushed over at full speed to clean up. This isn’t a Business Hotel... It felt like they just wanted us to vacate quickly. Paying nearly 120,000 yen for this Hotel quality—I honestly feel like I want my money back. We stayed at a major Hotel chain the next day and talked about how different it was after all. This is honestly my first time regretting not choosing another Hotel this much. I apologized to my husband many times. I don’t understand why this place has such good Reviews. I don’t think I will use it again.

  • 4.83
    ちばちばにあん

    Thank you very much.

    I had a wonderful stay last time, so I chose to return again. The Room was spacious and clean, and best of all, having a washing machine in the Room was fantastic. Around this season, I bought fresh mangoes at the nearby Onna no Eki and enjoyed them in the Room since there are kitchen utensils available—absolutely delicious. The breakfast buffet was also very good. This time, for one day only, I changed breakfast to lunch, and the lunch buffet was just as satisfying. It was a lovely stay. I will stay again.

  • 2.33
    サントスグリーン

    I am extremely upset.

    As part of my mother’s birthday trip, I made the Reservation and my mother and sister stayed here. They stayed in a top-floor suite for 4 nights and 5 days. Upon entering the Room, the previous guest’s bathrobe and bath towels were left in the closet. What kind of cleaning is being done? At check-in, there was a basic explanation of the Room, but staff did not answer my mother’s and sister’s questions and instead gave a one-sided explanation. What kind of check-in process is this? We had high expectations for breakfast, but there was a fly in the buffet salad, and because there were many families, small children were picking at food with their hands—overall it seemed unhygienic. Despite how hot it was, only room-temperature water was available. Given that it costs over 150,000 yen per night for two people, we expected an appropriate level of service, but overall it seems to have been terrible. At this point, we can only say this was the worst Hotel. Additional notes: Due to an error on the Hotel’s side, our card key sensor access was deactivated. Even though it was supposedly a top floor stay, there were large numbers of insects and geckos from the first day—why? We chose in-room dining for breakfast, but on two consecutive days our finished meal trays were left outside until late at night. This is truly incomprehensible. I heard from my family that they would write this in a Review; however, so many issues kept coming up that I will omit further details—this is by far the worst Hotel we have experienced in recent years. I am genuinely furious from the bottom of my heart.

  • 2.33
    サントスグリーン

    Worst check-in experience

    As part of a birthday trip for my mother, I made the Reservation and my mother and sister stayed here. They stayed in a top-floor suite for 4 nights and 5 days. Upon entering the Room, the previous guest’s bathrobe and bath towels were left in the closet. What kind of cleaning is being done? At check-in, there was a basic explanation of the Room, but staff gave one-sided instructions without answering my mother’s and sister’s questions. What kind of check-in process is this? We were looking forward to breakfast, but there was a fly in the salad at the buffet. Also, since many families stay here, small children were picking at food with their hands, which seemed unhygienic. Despite how hot it was, only room-temperature water was available. Since it costs over 150,000 yen per night for two people, we expected an appropriate level of service, but overall it seemed terrible. At this point, we can only say it was the worst Hotel.

  • 3.83
    Hagshxjuxhshx

    It was a bit disappointing.

    This was our second stay. We had made the Reservation about six months in advance, and on the day we were excited because we were told our Room would be upgraded to a higher floor. The layout itself was the same, but the in-room table that had been there before was gone, which was a bit inconvenient. We had been looking forward to ordering room service after our child fell asleep, so it was disappointing. On our way out, we happened to glimpse other Rooms being cleaned, and they all seemed to have a table. Housekeeping also raised concerns. On one of the days in between, it honestly looked unfinished—pillows were scattered around, and a duvet was left messily on the child’s bed. It felt like a quick patch-up job, and after staying four nights, I didn’t feel like coming back next time. When I called about dinner through the concierge line, one time the response felt careless—more like “Front desk… what is it?” That made me wonder if this really was an Accommodation that costs 15,000 yen per night. Because our first stay was so good, I couldn’t help feeling shocked. Aside from these points, everything else was truly great. Our child and my wife were happy as well—but for now, I think we’ll choose somewhere else for a while.

  • 4.00
    Pinkrabbit

    The staff were very ...

    The staff were very courteous, and the breakfast buffet offered a wide variety of options. It was also reassuring to see additive-free ingredients used, and everything was delicious. However, although we were kindly upgraded to a higher floor, it was very disappointing that the bedding felt damp and had a musty smell. Also, an additional parking fee of 1,100 yen was charged at checkout without prior explanation, so I would have appreciated being informed at check-in.

  • 5.00
    カットシート

    Stayed on June 11

    Stayed on June 11 The Hotel was very clean and comfortable. The staff were very kind. The restaurant was excellent. I would be happy to stay again.

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  • 5.00
    カットシート

    Stayed on June 6

    Stayed on June 6 The room was very clean and comfortable. The balcony was spacious, and the view was excellent. The restaurant food was delicious. We would love to stay again.

  • 4.83
    はなぶさ3

    We stayed for three ...

    We stayed for three nights as a family. The amenities were well provided, and we were able to relax even with children. The live music at sunset was amazing. We’d love to come again.

  • 4.50
    milk3752

    We had a relaxing stay.

    The Room was spacious and clean, and we were able to relax very comfortably. Even on rainy days, we could swim in the indoor pool and had a wonderful time.

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  • 5.00
    outlander1960

    We received a warm welcome.

    Although the weather was unfortunate, we were able to truly enjoy our stay thanks to the warm hospitality and the clean, spacious Facility. It was all made possible by the staff, who were very attentive yet friendly without being overly formal. The ocean view across the pool was of course wonderful, but personally I preferred the scenery on the opposite side, full of wild nature. I hope we have better weather next time we visit.

  • 4.83
    S INOUE

    This is my second stay.

    The Hotel isn’t too large, and it’s convenient to get to the bath area and pool quickly. The Facility is clean, and the Room is spacious with a washing machine, making it a great place for families with children to stay. The breakfast buffet is also delicious, though I think the selection could be refreshed a bit. The large public bath is on the smaller side, and the water temperature is quite high at 43°C. Since it gets direct sunlight, it may be tough to relax in the bath during the daytime. The staff are kind and courteous. I have some complaints about the bath, but otherwise there were no issues at all.

  • 3.33
    HONUU

    The cleaning was disappointing.

    Thank you for letting us use the Room early, as it was ready. However, there were quite a lot of snack crumbs on the sofa. I was expecting to relax comfortably on the spacious sofa, so I was very disappointed. I forgot my iPhone charger after leaving it plugged into the bedside outlet. I contacted you, but I was told it had not been turned in as a lost item, and it has not been returned. The restaurant trainee staff were all smiling and kind to children, and there are many wonderful aspects to this Hotel, but there were also some disappointing points.

  • 5.00
    たてっちゃん！！

    This is our go-to Accommodation in Okinawa.

    This was probably my third stay here. We travel to Okinawa every year, and since we have a preschool-aged child and usually stay about seven nights each time, having a Hotel with an in-room front-loading washer/dryer is essential for us. This Hotel feels luxurious and offers the best of both a Hotel and a condominium. We switched breakfast to the lunch buffet once. There were quite a few similar items, but personally I preferred lunch because I could eat more leisurely and there were more dishes I liked. All the staff were kind, and we had an extremely comfortable stay. Thank you again for everything!!!

  • 4.33
    弌休

    A pleasant Hotel

    There were a few small insects even on the upper floors. For breakfast, I expected high-quality rice, miso soup, and side dishes. Even if there are many items, if each one is only average, it doesn’t leave much of an impression and ends up being forgettable. I would have liked a more confident approach—something like “If you come here, you have to try this before you leave.” The Room—and of course the entire property—was beautiful, well-cleaned, and well-maintained, with a great sense of cleanliness. The amenities were so complete it felt like nothing was missing, and overall satisfaction was very high. The staff were also pleasant and welcoming with warm smiles; taken as a whole, it’s a five-star-class Hotel. Since this is a tourist area with many top-tier restaurants (steak, pork shabu-shabu, etc.), breakfast was the only thing that stood out slightly. The lounge content doesn’t match what people typically expect from a lounge; changing the name and positioning it as a place where anyone can drop in once to have a drink and relax would likely improve overall Hotel satisfaction. That’s about it. It’s a good Hotel.

  • 5.00
    べりーべりーパン

    This is my third sta...

    This is my third stay. I’ve stayed here repeatedly, and Hiyori always gives me a great sense of reassurance. The Room is clean and the Facilities are well equipped, so the stay is very comfortable. Being able to take off my shoes indoors is a big plus. This was my first time staying with a baby, and they prepared the requested items for us, which was very helpful. Having a sink, microwave, and drum-type washing machine is a huge benefit. All of the staff are kind. I would like to stay again.

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  • 4.50
    離島大好き

    Wonderful!

    I’ve visited the main island many times, but this was our first stay as a family. First of all, the welcome drink at check-in was delicious! Also, although no one specifically mentioned it, were we upgraded to a higher floor as an IKYU Diamond benefit? We were in a Room on the 9th floor, and the jungle-like view below on the way from the elevator to our Room was breathtaking. Then we walked in to a full ocean view—absolutely amazing! Our whole family was thrilled. Unfortunately, it had just turned into rainy season and it poured with rain, but even so, the scenery was spectacular. The Room was spacious, and the amenities were incredibly well stocked. The slippers were surprisingly plush. The drinks and ice cream in the refrigerator were also a nice touch. Just one thing: every time we entered or left that Room, there was an unpleasant smell inside. Once we stayed for a while we got used to it and stopped noticing it, but that was a negative point. I’m not sure if it was only this Room or all Rooms. I considered contacting the front desk, but decided not to. Even so, we’d like to stay again when the weather is sunny next time—thank you very much.

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  • 5.00
    ikuko ikuko

    Excellent.

    I stayed here on the first day of my trip to Okinawa. Unfortunately it was raining and I was feeling a bit down, but as soon as I arrived at the Hotel, the wonderful Room instantly lifted my spirits. The spacious living area, kitchen, and the beautiful view from the Room’s balcony were all amazing. The amenities were excellent, and I was very satisfied with everything—from the complimentary drinks in the refrigerator to the drip coffee and snacks provided. The large public bath was also great; the semi-open-air bath felt especially relaxing. Although I didn’t use it because of the rain, the beautiful infinity pool looked very appealing. The Facility offerings were extensive, and the breakfast buffet was delicious—overall a Hotel I was extremely satisfied with. I would definitely like to stay again if I have another opportunity.

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  • 5.00
    カットシート

    Stayed on April 5; o...

    Stayed on April 5; our room was on the second floor. It was very convenient for using the large public bath and the pool. We look forward to staying again.

  • 4.83
    kisekazu

    Great view

    I stayed for a Multiple Night Stay of 3 nights and was able to relax and recuperate while enjoying the view. The Room was spacious and very comfortable. I had breakfast on the terrace and could take my time. The food was delicious, too—I was surprised I could make a seafood rice bowl. The large public bath had a sauna, but it was a bit small and crowded, so I couldn’t use it. I visit Yomitan or Onna Village every month, and I’m glad I finally got to stay at this Hotel I’d been wanting to try.

  • 4.50
    央子

    A Smooth Stay from Start to Finish

    After staying the previous night at another Hotel’s club lounge, I stayed at HIYORI. The style of stay was different, but the in-house guidance was very easy to understand and I had no trouble at all. The breakfast Reservation system is also excellent. This time, I had breakfast on the terrace. I enjoyed a variety of dishes while looking out at the ocean view. The cheerful morning greetings from the staff at the breakfast venue left a great impression. As a measure against the wind, it might be reassuring if there were a box for trash or something like a paperweight on the terrace seats so items like wet-towel wrappers don’t blow away. Next time, I’d like to use the pool and restaurant as well. The live music was wonderful too—I’d love to enjoy that atmosphere again. My Room was upgraded as well. Everything felt clean throughout, with refined interior design. The hair iron was also very helpful. The amenities were high quality and I wanted to buy them, but decided not to this time. Using the speaker while cooking was great too. Next time, I may bring an apron for cooking purposes. Thank you very much.

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  • 5.00
    ももにー

    Thank you for a wonderful and comfortable stay!

    From the moment we entered the Hotel, it smelled wonderful and felt like stepping into an extraordinary space, which was exciting. The music played every evening was also very soothing, and we were able to relax throughout our stay. We enjoyed the bath and the pool as well, so our stay felt very fulfilling. Next time, I’d like to use the gym too. Breakfast was delicious, and the kids became obsessed with sea grapes. It was also great to be able to eat while looking out at the ocean. In the Room, we could separate the bed area from the living area, so after the kids fell asleep we could use different spaces comfortably. Having a washing machine was a huge help—it really reduced how much laundry we had to do after returning home, which we appreciated. The kids were thrilled with things like ice cream and eating on the balcony, and our whole family had a wonderful time together. We’d definitely love to stay again!

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  • 3.83
    ツナイト

    A Hotel that’s great for families with children

    The Room is spacious and nice, but for some reason it doesn’t feel very relaxing—perhaps because it’s along the road.

  • 4.33
    ノースキッド

    This is a very good Hotel, just as its reputation suggests.

    I think this is a very good value Facility. The Room is spacious and clean, and the view is great. The breakfast buffet is also very delicious. The parking lot is easy to use. If I had to mention any drawbacks, the Hotel entrance is on the opposite side of the road when coming from Naha, so you need to make a U-turn, and the large public bath is very small. Even considering those points, I think it’s a Hotel you can be very satisfied with.

  • 4.50
    suzuuuuu

    I keep coming back again and again!

    I’ve stayed here every year since it opened in 2021. I sometimes try other hotels, but I always end up coming back (lol). The breakfast hasn’t changed year to year, but it’s consistently delicious! Having a washer/dryer in the Room and a simple kitchenette is perfect for families. That said, even though I’m a repeat guest every year, I still have to fill out the check-in form each time. I wish the Hotel could recognize returning guests and streamline that process.

  • 5.00
    ガンガラガラガラー

    Consistently satisfying.

    This is our third year staying at Hiyori as our regular Accommodation for our once-a-year trip to Okinawa, and we’re always impressed by the consistently high-quality, attentive service every year. Last year we remember the wait time for the breakfast buffet being long, but this year it was improved—for example, they notified us of the waiting time on our smartphones—so our satisfaction increased even more. We look forward to staying again next year.

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  • 4.83
    tukarui

    Resort-like atmosphere

    From the moment we got out of the car, it felt like a true resort, and the walk to the front desk was wonderful. The Room had an ocean view, was very clean, and felt extremely comfortable. Both the front desk staff and the restaurant staff were very pleasant. We ordered à la carte at the restaurant, and everything was delicious. This is a Hotel we would definitely return to!!

  • 5.00
    kitajin

    I’ll definitely be staying here again.

    Not only the Room, but also the staff service, pool, gym, bath, and breakfast—everything was by far the best of this trip (we stayed at three Hotels). My family couldn’t stop praising it, saying “Hiyori is the best!” The breakfast clearly reflects a focus on quality ingredients and handmade preparation, making it perfect for guests who value high-quality food.

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