รีวิวและความประทับใจจากผู้เข้าพักที่ ATAMI Sekai-e

(จังหวัดชิซูโอกะ/อาตามิ) [ทั้งหมด 25 ห้อง]
คะแนนรวม
4.70
ที่สุด (308)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.75
  • สิ่งอำนวยความสะดวก
    4.65
  • การบริการลูกค้า
    4.66
  • อาหาร
    4.69
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.78
  • ความพึงพอใจ
    4.68
  • 4.00
    Ｐｒｉｎｃｅｓｓ－Ｙｕｍｉ

    Issues found with cleaning and Facility inspection.

    This was my second stay, the first in two years. We were lucky with the weather and enjoyed wonderful views. However, as with my previous visit, I felt slightly uncomfortable because the room cleaning and Facility upkeep did not seem thorough. Between the changing area and the shower room, there was a partially used set of amenities (cotton swabs, cotton pads, and a hair tie) left on the floor. I also noticed some mold in the shower room. The wisteria light on the balcony would not turn on; when a front desk staff member came to check it, they said there was a broken wire and repairs had not caught up. During my previous stay, not only was the main unit of the brush dryer missing, but I also noticed something dripping into the toilet bowl, which concerned me. Other than that, I was able to spend a comfortable time. I hope that cleaning and Facility inspections will improve as mentioned above, and I would like to visit again someday.

  • 5.00
    なお@たか

    Wonderful Cuisine and Hot Springs

    It was, without a doubt, a wonderful Accommodation. The Japanese kaiseki dinner was outstanding in flavor, texture, and presentation—truly the best in Atami. Hot dishes were served piping hot, and the chilled sashimi was wonderfully fresh and vibrant. To be honest, I wasn’t expecting food of this level at a Hotel, but it was so exceptional that I had to leave this Review. The head chef and everyone in the kitchen are doing incredible work. I will definitely return. Due to work, I ended up having to go home without staying overnight, but I was deeply impressed by how excellent the staff’s service and teamwork were. The hot spring water in the large public bath had a gentle sulfur scent and was slightly milky-white. The open-air bath in the Room with natural spring water also had a perfectly comfortable temperature. There were plenty of towels provided, and in the post-bath lounge there were cold milk drinks (including coffee milk), mini beers, and more—everything you could ask for. I can’t believe such a lovely Accommodation exists in Atami. Next time, I’d like to buy one of their coasters. Seikaie truly was wonderful.

  • 5.00
    ピヨトラ2006

    Very satisfied.

    We stayed with our 3-year-old child, and they thoughtfully provided a children’s yukata and sandals. Everyone was happy, and we kept saying how much we’d like to stay again. The view was amazing, and we were able to relax. The staff were wonderful as well, and we would love to return. Thank you very much.

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  • 4.67
    Indexネーム

    We had a relaxing stay.

    We stayed as a family. The meals were delicious, and all the tableware was lovely. What quietly impressed me was that, in addition to a hair dryer, both a curling dryer and a straightening dryer were provided in the Room. I’d never seen three types prepared even at other luxury Hotels, and the amenities were well stocked, which was great. Also, the changing area floor felt like it had underfloor heating, which I really appreciated. The bath was so relaxing that I ended up going in several times. Since the weather wasn’t great, I hope to visit again when it’s nicer.

  • 4.67
    misati

    A Spectacular Fireworks Festival

    Since my last stay was in the Sekaie building, this time I chose Tsuki no Michi. I had heard that Shuttle Service is available by bus on days with the fireworks festival, so I made my Reservation to match the schedule. Dinner was set to start at 17:30 to fit the Shuttle Service, but because crowds were expected, the meeting time was moved up to 19:15, and toward the end things felt a bit rushed. Since dinner takes about two hours, it may be better in summer to allow more time. Unlike traditional Japanese cuisine, teppanyaki is enjoyable both visually and taste-wise. However, it was a little disappointing that there was hardly any conversation, as they were cooking while managing multiple stations and keeping an eye on the time. The meal itself was very delicious, and the portion size was just right. There was some waiting at times since they were covering three areas. The open-air bath in the Room felt slightly lukewarm—perhaps because it was summer—which made it perfect for a long, relaxing soak. For the fireworks festival Shuttle Service, I could tell how much effort it took from the staff. The park was crowded as well, but there was space behind us and a nice breeze coming through. Once it started, seeing the fireworks launch right in front of us was truly moving. It was also great that we could watch while seated. If our schedule works out again, I would love to return. If you want to relax quietly at your Accommodation, pairing your stay with the fireworks festival may not be ideal—but since this trip’s purpose was the fireworks festival, we were completely satisfied. The return trip is crowded, but we made it back within an hour after it ended, so it wasn’t a problem at all. Thank you very much to all of your staff. Last time we visited in March for a retirement celebration; you kindly arranged flowers and helped with photos as well—I’m truly grateful for all of your care and consideration. Next time I’d like to visit in a different season and spend more time relaxing slowly.

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  • 4.17
    シニア世代

    Preparation Timing

    The Onsen and the views were excellent. However, while we were having breakfast, staff intermittently pounded meat and chopped vegetables with a food processor in the open kitchen right in front of us, which was so noisy that we couldn’t hold a conversation. Since breakfast would have been over in about 15 minutes, I found it strange they couldn’t wait.

  • 5.00
    こくぼっくす

    We were very satisfied! A great Hotel for families with a baby.

    The ocean view from the entrance was amazing—such a beautiful景色! We were welcomed with a welcome drink and given a very courteous 안내. The only disappointing point was that the details we had inquired about online hadn’t been shared with the front desk. That was the only issue. There was an Onsen just outside our Room, and since the weather was great, we fully enjoyed it—Onsen after arriving, then dinner, a bath, and another Onsen in the morning. They also prepared a baby crib for us, so even with children we were able to spend very comfortable time in the Room. The amenities were well stocked and we were very satisfied! The meals were delicious and very filling. Not only dinner, but breakfast was also generous—we had such a happy time. As a surprise from the Hotel, they remembered from our conversation that our child’s birthday is the day after tomorrow and prepared something special for us. Thank you so much!! Thank you as well to the staff who served our meals for their very polite service! It turned into a wonderful trip to Atami! If you’re looking for a Hotel where you can enjoy some luxury time while traveling with a baby or small children, this is one I can truly recommend!

  • 5.00
    imkure

    I was impressed by everything.

    We stayed here for the first time on his birthday, and everything was wonderful. He was delighted and said it was the best Accommodation he has ever stayed at! The teppanyaki meal was delicious, and the Onsen temperature was adjusted so it could be enjoyed even in summer, making it very comfortable and relaxing. Next time, I’d like to visit again with him in winter!

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  • 4.50
    容疑者X

    The open-air bath in the Room is wonderful!!

    A filial trip for my mother. We were looking for a Hotel with a private open-air bath in the Room, and this one came up. As expected, having a bath in the Room was very comfortable, and the hot spring water was excellent with free-flowing natural spring water. The meals were Japanese cuisine, all delicious, and we had ocean-side seating—enjoying the sunset, twilight, and even the full moon—so we were very satisfied in that respect as well. It was a wonderful Accommodation that left lasting memories for us as mother and daughter.

  • 4.83
    キャビアスパゲティ

    We had a very satisfying stay.

    I had made several requests before my stay, and they were handled quickly and courteously, which made me look forward to the day of arrival. From the warm welcome to being shown to my Room and the service at the restaurant, every staff member had a wonderful smile and provided pleasant hospitality. Both dinner and breakfast were extremely satisfying. The Room was spacious, and the ocean view from the in-room open-air bath was breathtaking. The only issue was that the handheld shower holder was a bit loose and the head sometimes slipped down, and since the water pressure was quite strong, it would have been perfect with a softer-flow showerhead.

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  • 4.67
    としとやえ

    A Thank-You Message to Atami Sekaie

    Overall, it was very highly rated. It ranks among the best places I have stayed so far. The cuisine is top-class. I was extremely satisfied with the tableware, ingredients, presentation, taste, and portion size. I was impressed by the chef’s dedication and sensibility. The service on the 5th-floor terrace was also excellent. The Room facilities were thoughtfully designed in every detail—calming lighting, layout and placement, automatic door closing, the flow between the washroom, shower room, and open-air bath, underfloor heating, and more. That said—only slightly, and this is just my personal view—the handle on the sliding door is small, so at night my hand sometimes accidentally touches the shoji screen; it may be worth improving this. I also think some ingenuity is needed for the handle when entering the washroom. As I have presbyopia, it would be helpful if the labels for shampoo, conditioner/treatment, and body soap were easier to read because the text is small—I take off my glasses when washing my hair. It was a little disappointing that one of the dining service staff (I happened to be assisted by a beginner) could not answer questions I wanted to ask. Lastly, you offered yoga classes as well; however, I only learned about them from an in-house 안내 near departure—if this could be mentioned during check-in explanations upon arrival, I would appreciate it.

  • 4.67
    サトテツ

    It was very comfortable to stay at “Sekai-e” again after a long time.

    It had been a long time since I last stayed at Sekaie, especially Tsuki no Michi. I came this time to coincide with the Izusan fireworks, so I was worried about the weather, but they started without any issues, and the large fireworks spreading out right in front of us were spectacular. The food was delicious, and the Onsen was wonderful—we truly enjoyed our stay. Thank you very much.

  • 4.83
    MEERBUSCH D

    Quiet and relaxing

    We stayed here hoping to relax quietly in the Onsen. Both the Room and the Facility were clean, and we were able to unwind at a leisurely pace. The meals were also very delicious. The private open-air bath in the guest room was spacious and especially popular with my family. We felt at ease thanks to the thoughtful hospitality of everyone who assisted us, including at reception and in the restaurant. Thank you for taking such good care of us. By chance, I even recommended it to an acquaintance today.

  • 5.00
    moeyukiyoshi

    We were very satisfied with the Room, the Onsen, and the meals. This is an Accommodation we would like to stay at again.

  • 5.00
    温泉大好きこぶたさん

    As always, we were g...

    As always, we were grateful for the delicious meals, the thoughtful hospitality of all the staff, and the wonderful Onsen, and we were able to relax and enjoy a leisurely stay. We would love to visit again. Thank you very much.

  • 5.00
    キジマ リュウ

    We made our Reservat...

    We made our Reservation about two months in advance, and we’re glad we were able to visit the place we’d been talking about. The hospitality was very attentive, the amenities were well stocked, and every dish was delicious.

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  • 5.00
    えむある

    They were very kind to us.

    Wanting to take a break from everyday stress and relax on my own, I chose this Accommodation because it’s close to the city center and has an in-room Onsen. The wonderful hot water, delicious meals, and stunning views were truly soothing. I realized at the station on my way home that I had left something behind, and when I called, they kindly delivered it to me—thank you very much. I requested a morning newspaper and thought it hadn’t been provided, but it may have been placed at the drop-off/pick-up spot by the entrance (like a delivery locker). I’m sorry I didn’t notice. I caused trouble by forgetting things so often, but soaking in the Onsen while listening to birdsong in the morning sun became an unforgettable time.

  • 5.00
    ビンセント・ハラ

    It was a great change of pace.

    Atami Sekaie was a wonderful Hotel. The Room was very clean, and the staff were well trained. The teppanyaki dining restaurant “Hitoshio” served delicious food, and I felt that great care had been taken with the portion sizes, staff service, and even the tableware and equipment. This is a Hotel I can recommend to friends and acquaintances. Thank you very much! Vincent

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  • 5.00
    sss.sss

    The meals were especially outstanding.

    I had originally planned a trip with my mother, but we had to change plans at the last minute due to her health. The Room was clean, and all the staff provided very courteous service, which made it a wonderful trip. I also really appreciated the services, like enjoying the complimentary drinks on the upper-floor terrace while taking in the view. The meals in particular—both breakfast and dinner—were outstanding. The portions were just right, and everything was delicious. The onion dressing for the salad was so surprisingly good that I ended up buying it, and I’ve been repurchasing it ever since. It’s truly delicious. The service from the staff member in charge of dining (a gentleman) was also very attentive, and I was impressed by how perfectly timed each course was. Thank you as well for coming outside to see us off after dinner. I did feel that the large public bath was a bit small, but everything else was so great that it didn’t feel like a negative. I would definitely like to return again someday. I had a wonderful time and it was truly relaxing. Thank you very much.

  • 4.50
    ノエル SAI

    Comfortable

    This was my first stay here, and it was exactly what I needed to refresh and get away from work. The Room was comfortable and wonderful, and I was able to relax at a leisurely pace. It was a great change of pace. Dinner in the evening focused mainly on meat dishes; it was very delicious, but I felt that with a bit more variety it would be even better. I would like to visit again.

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  • 5.00
    berry999

    I felt refreshed.

    Although it was the rainy season, we were lucky to have good weather and were able to relax in the Onsen at Sekaie while enjoying the beautiful view. The Facility was excellent, the meals were delicious, and the staff member in charge of our table provided very attentive service. I also recommend having a light drink on the terrace before dinner. We’d love to visit again—thank you very much.

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  • 5.00
    桃、柚、梨

    Stay at Atami Sekaie

    This was my first stay at Sekaie in Atami. I had been very interested in this Accommodation, so I was truly excited. Although it unfortunately rained, by the time we arrived it had eased to a light drizzle, and at night we could see the lights of Hatsushima. The view from the hilltop was wonderful. The Onsen was very relaxing and left me feeling warm all over, and the meals were absolutely delicious.

  • 4.83
    妖怪コアラ

    I’d love to stay here again.

    Perfect for a relaxing stay at the Hotel. The in-Room drinks are well stocked, making it easy to unwind. The meals are also delicious. Above all, the Hotel staff were attentive and excellent. One small downside: the Room had a slightly odd smell. There was a diffuser by the Room entrance, but it didn’t seem to be from that. Other than that, everything was perfect!

  • 4.83
    ゲスト

    We were soothed by the finest in-room open-air bath.

    We stayed here to celebrate my parents’ 80th birthdays. The view from the in-room open-air bath was stunning, and we enjoyed a truly luxurious time. In the pre-stay questionnaire, I asked for barrier-free considerations for my parents, who have difficulty walking. However, the bed had two mattresses stacked, making it higher than waist level, and my mother seemed to struggle a lot getting on and off the bed. It felt like a luxury Hotel more suited to younger guests. Other than that, breakfast was very delicious and the staff were very kind. We would like to stay again.

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  • 5.00
    @キョロちゃん

    Completely satisfied with the dining, guest room, and service.

    We stayed here as a couple on a trip. Since we both love good food and drinks, the pairing course served with the teppanyaki dinner was an absolute treat. Not only was the food delicious, but it also paired perfectly with the drinks, making for a truly satisfying dinner. The Room was spacious and relaxing. The amenities were exceptionally well stocked—even including a rotating hot-air brush dryer you don’t often see at other Hotel—which showed great attention to detail. Above all, the in-Room open-air bath overlooking the ocean was simply outstanding in both location and experience. All of the staff were very pleasant, and we felt comfortable throughout our stay.

  • 4.83
    kiko1215

    The teppanyaki dinner is outstanding.

    We stayed here to celebrate a birthday and a retirement. We considered the Anniversary Plan, but chose the Plan that lets you enjoy both meat and seafood. The meat was excellent, and the abalone was outstanding—we were completely satisfied. Breakfast was also wonderful, with rolled omelet cooked on an iron griddle, shiitake served over charcoal, grilled fish, and more—beautiful to look at as well. The staff’s warm, natural hospitality was very comfortable, and we were truly touched by the surprise gift. The Room had three types of hair dryers, and the amenities were well stocked. There were so many drinks in the refrigerator that we couldn’t finish them all. The open-air bath in the Room was incredibly relaxing. There were also mini cans of beer in the post-bath lounge at the large public bath—just the right size! This is an Accommodation we’d love to return to.

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  • 5.00
    IKEちゃん

    Amazing!

    We stayed here to celebrate our 30th wedding anniversary. From the thoughtful email communication before check-in to a last-minute request for Shuttle Service, the staff responded kindly and flexibly. We were also delighted by the service of gifting us a framed commemorative photo. Our Room was the ATAMI Sekaie Ocean View Superior Twin. The spacious balcony featured a free-flowing open-air hot spring bath, with trees swaying in the breeze directly below and the vast ocean beyond, accompanied by birdsong. There was nothing in view but what soothes the soul—“Happiness” was all we could say. The Japanese cuisine was simply outstanding, like freshly prepared dishes at a high-end traditional restaurant. The Room, meals, bath, service, and smiles were all perfect. My husband was very satisfied as well, and we are truly glad we chose this place for such an important anniversary. Thank you very much.

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  • 5.00
    はつ熱海初せかいえ

    Visit Again

    On our previous stay, everything was so wonderful that we returned and made a Reservation for the same Room. Since it’s just after the rain, the ocean view isn’t at its best, but we’re looking forward to our 6:00 PM dinner reservation at Tsuki no Michi—especially the second-floor meat course. From appetizers to the main dish and dessert, everything is unbelievably delicious. We’re truly grateful to the outstanding front-of-house and kitchen staff.

  • 5.00
    モリタメイ

    It was a wonderful accommodation.

    I booked this stay as a gift for my mother. The hospitality, Room, Facility and services, meals, and baths—everything was outstanding. The food was truly exquisite, and thanks to the staff’s thoughtful attention to detail, we were able to spend our time in great comfort. The open-air bath in the Room and the terrace bed were kept impeccably clean, allowing us to relax to our heart’s content. This is an Accommodation I would love to visit again.

  • 4.00
    絹と花

    Hana-chan

    Thank you very much for your hospitality. One thing: the bathroom vanity area felt a bit dark, so I think it would be better if it were a little brighter. Also, the photo you took of us after check-out was wonderful—it’s a strong candidate for next year’s New Year’s card. Thank you again.

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