รีวิวและความประทับใจจากผู้เข้าพักที่ Hotel Monterey Okinawa Spa & Resort

(จังหวัดโอกินาว่า/ออนนะ) [ทั้งหมด 339 ห้อง]
คะแนนรวม
4.49
ดี (181)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.65
  • สิ่งอำนวยความสะดวก
    4.62
  • การบริการลูกค้า
    4.52
  • อาหาร
    4.33
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.29
  • ความพึงพอใจ
    4.54
  • 5.00
    には

    Summer Vacation

    We stayed here for the first time during our summer vacation. The Premium Club Room benefits were so luxurious that we were genuinely surprised once we arrived. The cafe was free every time, and the coupons could be used for souvenirs and at the cafe as well, which made us very happy. The cafe staff were consistently wonderful, and our children kept saying how kind they were. The pool was clean, and Tiger Beach was conveniently located with easy access to other beaches too, making this a truly satisfying summer trip. This Hotel is perfect for families traveling with young children! Thank you very much!

  • 5.00
    初めての淡路島

    Summer Vacation

    This was our second stay with my grandchild. The hospitality was outstanding, and we may come back for a third visit. One request: the pool slide is too short and we got bored of it quickly, so we’d love it if it could be made a bit longer.

  • 4.33
    モモンガ31

    Family Trip

    We stayed here for a family trip. The Hotel and guest room were clean, and we had a very comfortable stay. The staff’s hospitality was excellent, and it made us feel glad we chose to come. One disappointing point was breakfast. We reserved the breakfast buffet online and waited nearly two hours, which I understand may be unavoidable when it is crowded. However, instead of being seated in the main breakfast venue, we were guided to an alternate venue. After being seated, we were told that the food would be cleared away in about 10 minutes, so we should get our food quickly. In addition, the dishes were not replenished and felt like leftovers, which was very disappointing. If the alternate venue needed to close early, I think guests should have been guided to the main breakfast venue instead. Overall, the staff and Facility throughout the Hotel were great, but what happened at breakfast was a negative point for us. Aside from that, it is a very good Hotel and I would like to recommend it to friends as well. Thank you for your hospitality. We would like to visit again.

  • 3.17
    ごまみそだんご

    The location and the property itself are excellent, but

    This was our first stay at this Hotel, as we needed two Rooms at the Seragaki Hotel we use every year, and this one was available at half the price. I had been keeping an eye on it since it opened, and the consistently positive Reviews were the deciding factor. Pros: Pool, beach, separate bathroom, clean Facility, kids’ programs, lots of events, plenty of restaurants within walking distance Cons: Restaurants for breakfast/lunch/dinner, staff, other guests First of all, the water clarity is amazing. The beach is spacious with good depth, so you can swim freely. The sea right in front of the Hotel is so beautiful that there’s no need to join outside tours—there are even colorful fish swimming beyond the net. The pool was also great for kids. Next, what I’d like to see improved: I’d like more lunch options that can be eaten while still in swimwear. Even at the poolside restaurant, I wish items like pizza and pasta could be brought over from the indoor restaurant and ordered there. As for fries, regular fries would be better. The beachside restaurant closes at 2 p.m., so if you miss it you’re stuck with only the poolside menu—doing that day after day was tough. Also, the website makes restaurant information hard to find. With children, we prefer à la carte dining at night; having mostly set courses makes it inconvenient. At the Japanese restaurant (washoku), even though we had a Reservation and were waiting, no staff came out. The service there was terrible overall—were they student part-timers? I also saw multiple groups snorkeling off the beach without being warned. Most Hotels basically prohibit snorkeling on their beaches; many guests likely don’t know this either, so clear signage should be posted around the beach in multiple languages. At the pool area as well: some guests were drinking in the pool area while in the water itself (which may be fine), but they were also using e-cigarettes and playing music through a speaker. Staff only warned them about a ball being dangerous; it was extremely unpleasant. They appeared to be foreign guests too—perhaps because someone who could speak English had been called over—but nearby staff simply ignored it instead of addressing it. Even at kids’ events: despite everyone lining up properly beforehand، some parents suddenly cut in from behind with their child; another guest placed their belongings on chairs already being used and sat down right in front of a child while pretending not to notice; another family left half-finished water bottles and towels on spa chairs when they left. This time there were many disappointing experiences due to other people’s behavior. It’s unfortunate because both the property itself and its kid-friendly concept are excellent. I hope for better staff training—warm smiles suited to a tropical resort along with firm enforcement when needed.

  • 4.67
    はちはちはなこ

    Because of Typhoon N...

    Because of Typhoon No. 13, we moved this trip up earlier than planned. They were very flexible, including accommodating changes to our schedule. The Room was clean with a wonderful view. Breakfast was also delicious, with plenty of Okinawan ingredients. I did wish the large public bath were a bit cheaper. It felt a little small and somewhat dated, and since there was no outside view, ¥1,500 seemed a bit expensive. Still, thanks to the service and cleanliness, it’s a Hotel I’d like to stay at again. Thank you very much.

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  • 2.83
    二百十休

    Resort-style City Hotel

    I stayed for about two nights. Since this is one of Japan’s most popular tourist destinations, I expected the prices to be somewhat high, but honestly I was disappointed—the service did not feel worth the cost. What stood out most was the front desk staff: whenever I asked for something, they responded with an openly annoyed attitude. There is a private beach, but it is man-made and overgrown with seaweed. It’s fine if you just want to swim, but you won’t see many tropical fish (you might if you go beyond the buoy line). The restaurant next to the beach was delicious. These days, Hotels like this outside Naha having a private beach has become fairly standard, so it’s not much of a reason to stay here. It may be better value to stay in Naha and drive farther out for beaches. In any case, I don’t think I will stay here again. Overall, it was very unpleasant.

  • 4.33
    なにわのキング

    I read in a Review t...

    I read in a Review that, due to the building’s layout, some Rooms don’t have a clear ocean view, so I did my research and made sure to make a Reservation for an ocean-view Room. The sea stretching out in front of us was absolutely beautiful, and the Room was spacious enough. The swimming area is properly enclosed with buoys, so it seems safe even for small children to play. The garden pool also has a wave pool; while it isn’t very large, kids would likely enjoy it. We stayed as two adults, so we took walks by the sea and didn’t use the pool—these are just my impressions from looking at it. The access from the beach to the paid bath was convenient, and from the garden pool to the laundry room was also easy—it felt very well thought out. One thing I noticed about the amenities in the paid bath: there was no body wash towel provided, and there were no shower caps. Maybe people don’t use shower caps these days, but I’d be happy if they were available. Also, breakfast: we chose the Japanese/Western buffet, but there weren’t as many options as I expected, which was disappointing. Maybe we should have chosen Japanese breakfast instead. I was looking forward to banana juice with brown sugar, but it was a different juice—slightly disappointing (though it was tasty). Everyone at the Hotel was kind and helpful. Even though the front desk staff member we spoke with wasn’t Japanese, their Japanese was fluent and very easy to understand.

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  • 2.33
    家族利用での旅

    The meals and service were below expectations.

    We stayed on a family trip with the dinner-and-breakfast Plan. In conclusion, I cannot recommend this Hotel for families. Disappointing points - Unable to dine at your preferred time To have dinner, you must make a phone Reservation after arriving at the Hotel. However, by the time we called, all slots were already booked and we could only choose the latest start time. We stayed for 4 nights and were never able to eat at our preferred time. It pushed our child’s bedtime later and was very difficult. - No option to choose the buffet There are four restaurants, and the Okinawan cuisine buffet is the most popular. There were no openings. For families with children, I do not recommend booking a Plan with dinner included. - Staff service Overall, they were not friendly and did not greet guests; the service quality was low. - A lot of walking within the Facility; elevators get crowded When going down from the 3rd floor to the beach on the 1st floor, there are no stairs and it gets very crowded. In addition, the outdoor pool is located at one end of the Facility and is inconvenient to access. - No parking guidance There are no directional signs in the parking area. We ended up in a lot near the outdoor pool, but there was no guidance to reach an exit; we accidentally entered an employee-only passageway and lost a significant amount of time. Overall, it fell short of expectations in many ways, which was disappointing.

  • 4.67
    ててぺ

    This is our fourth s...

    This is our fourth stay. Our children really love this Hotel. As parents, we also appreciate the excellent layout—it makes it easy to get to the indoor and outdoor pools and the beach. Our children were disappointed that the stamp rally is no longer available. We will stay again.

  • 4.83
    やいかい

    A highly recommended Hotel with excellent guest satisfaction!

    This is a Hotel with a very high level of overall satisfaction. The staff’s hospitality is especially outstanding. It’s rare to find a Hotel where every staff member is this pleasant, so I had a very comfortable stay. The Hotel’s location is also flawless. The view from the Room is amazing. There are plenty of dining options around the Hotel, and it’s easy to get anywhere from here. If I had to mention one drawback, it would be the long wait for the elevators during peak times when many guests are heading to the pool. That can’t really be helped due to the building layout, but since the elevator hall was extremely air-conditioned, even about a 5-minute wait felt long. When I come back to Okinawa, this is definitely a Hotel I’d like to stay at again.

  • 4.80
    モリモリ山

    An Adults-Only Summer Getaway

    The Facility was clean, and the staff were very helpful.

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  • 5.00
    沖縄楽しかった

    Great!

    We stayed for three nights during Typhoon No. 9 in 2026. When we asked about cancellation in advance, we were told that unless our flight was canceled, the Cancellation Fee would apply according to the policy—so we decided to go! In the end, we were able to go to the beach, play in the outdoor pool even with a high-wave warning, and when the wind really picked up, we enjoyed the indoor pool. We also had fun doing activities like painting Shisa statues. Even during the strongest part of the typhoon, our room was completely quiet—no wind noise and no shaking windows—so we felt safe and at ease. Since it looked like conditions would be worst around our departure time, they kindly helped us switch to a late check-out. They also changed our breakfast to lunch on another day. All of the staff were very kind. We didn’t have a car, but it was still very convenient—there was a diving shop, izakaya restaurants, and convenience stores all within walking distance!

  • 5.00
    klion.ikyu

    A hotel so delightful you’ll never want to leave.

    This was my second stay. The room was spacious and comfortable, and the balcony offered a stunning ocean view. There is a beach outdoors, a wave pool, and an indoor pool as well. The front desk staff were friendly and helpful. Breakfast was delicious, and you can reserve a time slot online to avoid long waits; the hotel is located on a popular street in Onna, with convenience stores and well-known restaurants nearby, all within walking distance.

  • 4.50
    あめおとこ2020

    We also enjoyed it as a family.

    A large Hotel with plenty of kid-friendly facilities and activities. The sea right in front is calm and extremely safe. It was a shame that snorkeling wasn’t possible, but we relaxed at the pool with a great view and a comfortable temperature. There were hardly any free rest areas, but we happened to secure some shade, which was very lucky. The Onsen had no view so it felt a bit enclosed, but from the jacuzzi you could see a little of the ocean, and the breeze on the sofa was wonderfully pleasant. The Room was spacious and comfortable. The ocean view from the lanai was flawless. We were very satisfied with the French dinner while watching the sunset and with breakfast via Room service. We also enjoyed the lounge drink service, making it a wonderful stay.

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  • 3.67
    4人の家族

    Recommended for families

    We stayed as a family. The breakfast buffet venue gets crowded, so we recommend making an online Reservation before you go. The changing room for the indoor pool and the Onsen is shared, which was convenient because we could go straight from the pool to the bath. Compared with other Resort Hotels, the breakfast selection felt a bit limited. We stayed on the club floor; however, the club-floor-only reception was available only at check-in, and for everything else we were assisted at the regular front desk. We would appreciate it if checkout could also be handled there. When staying on the club floor, drinks in the lounge are free, but since the lounge is up a set of stairs and there is no ramp, we couldn’t access it with a stroller. The indoor parking garage has very narrow spaces, so drivers who are not confident should be cautious.

  • 4.83
    扶揺

    The pool and the Room were both clean, and we were very satisfied.

    The Room and pool were clean and well maintained. The breakfast buffet was especially delicious, with a wide variety of options and plenty of desserts.

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  • 4.67
    ふちねこ

    It is a wonderful Hotel.

    Everything was excellent—I was truly satisfied. It was a shame that Blue Reef was unavailable due to construction, but we were informed in advance, so it wasn’t an issue. This is a Hotel I would love to stay at again. Thank you for a wonderful time. I sincerely appreciate the service and kindness of all the staff. I hope this remains a wonderful Hotel for years to come. I’ll work hard so I can stay with you again.

  • 3.67
    よこりょうさん

    The dinner buffet is overpriced.

    This was my second stay. I tried the dinner buffet for the first time, but for JPY 7,000 it felt very overpriced. There weren’t many dishes, the food was just okay, and the drink bar cost extra. Even with it, the selection felt like a basic family restaurant. It didn’t feel worth it at all, so I wouldn’t use it again. Breakfast was a safer and better choice. The pools were fun with lots of different types! However, the indoor pool required an additional fee and felt expensive. The outdoor parking lot felt a bit far away. On the plus side, there are many restaurants nearby and access to sightseeing spots is convenient. Overall, I felt it was good.

  • 5.00
    カットシート

    Stayed on March 7. F...

    Stayed on March 7. From the welcome at the drop-off area to check-in, everything had changed for the better compared to before. The café lounge had also improved. The dinner buffet was excellent, and the desserts were especially great. We used room service for breakfast, which was also very good. We were extremely satisfied! We look forward to staying with you again in September.

  • 2.50
    一休ツネコ

    It feels like a three-star Hotel.

    We stayed here as a family during Golden Week. We chose this Hotel because the kids wanted the pool, and the adults were looking forward to the sauna and Onsen. Unfortunately, it was rainy and windy, so it was too cold for swimming, but the kids really enjoyed the pool trampoline and still used the pool despite the cold. As for the Onsen, the women’s bath only had a mist sauna—no cold plunge bath. There was no open-air bath either; it was a small bathing area with only two medium-sized baths. Even so, guests are charged an additional fee: 1,500 yen per adult and 750 yen per child. The food overall was neither particularly good nor bad. The breakfast buffet seems to be their selling point, but I don’t understand why at that level. There isn’t much variety, and it gets extremely crowded in the morning—if you don’t go in the 6 o’clock hour, waiting 60–90 minutes is common. The Japanese-style option is less crowded, but it wasn’t good either. The cake we ordered at the café also wasn’t up to Hotel standards. Overall, it felt like a third-rate Hotel. We won’t be returning.

  • 4.67
    1234251342425

    I’d love to stay here again.

    The service was excellent. If you’re staying here, I recommend choosing club access.

  • 3.83
    Dスケ113

    Recommended for families with children.

    I stayed here for two consecutive years around the same time (late April) and was very satisfied with both the Facilities and the location. The Room was spacious, and I was able to relax comfortably on the balcony as well. In terms of Facilities, the large pool area was especially well equipped, and my 3-year-old child enjoyed it to the fullest. This time I also used the large public bath for an additional fee; although it is small, it has a sauna, which was great. Since you can also use the gym on the same day, it was an excellent system for someone like me who just wants a light workout. We tried the beach café barbecue for one day, but honestly it felt overpriced for what you get. However, there are plenty of restaurants around the Hotel, so we were able to fully enjoy dining out as well.

  • 4.50
    ちっちはお留守番

    Second stay

    I stayed here shortly after it opened and had a great impression, so I chose to return on my recent trip back to Okinawa. I didn’t notice any aging of the Facility, and the front desk staff were very friendly, so I had a comfortable stay. It was a Multiple Night Stay, and being able to choose whether housekeeping is provided during the stay is a great system. However, when I picked up towels at the front desk, it would be helpful if there were a bag to carry them in. Carrying towels as-is back to the Room can be difficult when you already have luggage, and it also feels like it detracts from the Hotel atmosphere. Also, there was a note saying that only one bottle of water per person is provided in the Room and additional bottles must be purchased—this was my first time seeing that at a Resort Hotel. I had breakfast at the buffet venue on the lobby floor. Staff walk around, but they rarely cleared finished dishes even though they were clearly visible. In the end, the omelet chef cleared them for us instead. The breakfast staff service was not very good. On the other hand, the omelet chef was very attentive, and the omelets were delicious. Overall, my previous stay was completely stress-free, but this time I occasionally noticed cost-cutting under the name of “eco” measures and what seemed like understaffing affecting service. That said, if you don’t mind small details, this Hotel offers excellent value for its price and atmosphere. You can also enjoy an Onsen, there are many restaurants nearby, and the location is convenient—so overall I think it’s a satisfying place to stay.

  • 4.67
    じぇりぃ～

    It was a convenient Hotel located in the leisure area of Onna Village.

    Hotel Monterey Okinawa Spa & Resort is located in the hotel district of Onna Village. It faces the main street, and the front desk and drop-off area are on the 3rd floor. If you arrive by car, staff will guide you. Drop off your luggage, park, and then check in. The Hotel was clean, and the staff were pleasant and helpful. As a large-scale Hotel, it offers plenty of facilities: a beach, pools (indoor and outdoor), a kids’ area, a shop, hands-on classes, and various activities. The view from the Room was spectacular. Maybe because we happened to be on a high floor, it had the best view of any place I’ve stayed so far. It was also convenient to have several restaurants nearby. One area for improvement would be breakfast: the dining area felt a bit cramped (tables were very close together), and there were long waits due to crowds. (There are two venues—one was extremely crowded while the other had open seats and was inviting guests in.) Overall, it’s a great Hotel, and I’d like to stay here again.

  • 4.50
    momomomomorimori

    It was a great trip.

    I traveled with my elderly parents, and they were very pleased. They were especially delighted that we could have breakfast served in our Room. We would love to stay again next time with our daughters as a family. Thank you very much.

  • 4.50
    午後の紅茶ストレート

    Although it was a St...

    Although it was a Standard Room, the view from the balcony was beautiful, with the ocean stretching out as far as you could see. The beach was right in front of us, there was also a pool, and there were restaurants nearby, so it was very convenient. The cakes in the lobby lounge included in the Plan were so delicious they tasted like they came from a specialty shop. For smokers, it was greatly appreciated that there is a smoking area on each floor.

  • 5.00
    船子

    Perfect!!

    We held our wedding at this Hotel two years ago, and this was our third stay, this time with children. The baby room facilities were well equipped, which was great. The hospitality was excellent, and we also received the IKYU Diamond member benefits. I think it was a perfect Hotel stay.

  • 4.83
    きりん9232

    I’d love to stay here again!

    We stayed for 2 nights and 3 days over a long weekend. It was our first trip to Okinawa with our children (ages 10 and 8), and staying at this Hotel was the key to how satisfied we were. ○Location On the first day, we went straight from the airport to Churaumi Aquarium. The drive there took a bit of time, but since the Hotel is in central Okinawa, we were able to enjoy the aquarium until closing and then have dinner near the Hotel. The main reason we chose this Hotel was that there are restaurants within walking distance (we wanted to have drinks), and we could walk to both the steakhouse and an Okinawan cuisine restaurant we had been hoping to visit! On day two, we did an SAP activity, which was also within walking distance. On the last day, we relaxed at the Hotel until around noon, then headed to Kokusai-dori. It wasn’t far, so we had plenty of time for shopping before our flight. The location is excellent! ○Facilities & Service Booking through the Premium Club was absolutely the right choice. It included access to the spa, heated pool, and tea lounge at no extra charge, plus parking fees—so it worked out better than paying add-on charges later. We also received plenty of coupons for use within the Hotel facilities, which covered most of our souvenir costs. The only downside was that the bath closed at 10:00 p.m., so on our first night we missed using it. I deducted one star because I would have appreciated it being open one more hour. ○Dining We used only the breakfast buffet for two days. I wondered if we'd get tired of having similar options both mornings, but there was great variety and we were satisfied both days. It was also nice that breakfast could be changed to lunch upon request. Overall, our satisfaction level was very high. The kids say not just “We want to go back to Okinawa,” but “We want to stay at this Hotel again!!” We thought it might be a slightly luxurious Plan, but it truly felt worth it—and we'd love to stay again. Thank you very much for such a wonderful time.

  • 4.67
    ててぺ

    We’ve stayed here wi...

    We’ve stayed here with our child for three consecutive years. This time again, we booked the club floor. There isn’t a typical club lounge like you’d find at a Hotel in Tokyo, but there are still some perks, such as free access to the indoor pool. Combined with IKYU’s Diamond benefits, we were reasonably satisfied. The service is generally polite, and even the housekeeping staff we pass in the hallways greet our child properly, which feels very welcoming. We also appreciate the stamp rally program. One point off because the balcony door in our Room was difficult to close. The breakfast selection is average, but they even have Blue Seal ice cream in the morning, which made our child happy. If I had one request, it would be to give club floor guests some priority, as it gets quite crowded. We will stay again.

  • 5.00
    happy119

    It was our first sta...

    It was our first stay, and it was wonderful. Our grandchildren were noisy and may have caused inconvenience, but you were kind and never once looked displeased. The sanshin performance and live music were fantastic. The tea room cakes were delicious, and the masala chai was absolutely amazing. We would love to stay again. Thank you very much.

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