Shangri-La Tokyo

Seventeen years after visiting on February 28, just a few days before the Hotel opened on March 2, 2009, and being allowed a brief look inside, my dream finally came true and I was able to stay here. Thanks to a complimentary upgrade, we were given a Room on the Imperial Palace side, and I was able to see the roof of Tokyo Station with my own eyes for the first time. At the main dining restaurant “Piacere,” one surprise followed another: a courteous greeting from the head chef and even a gift to take home—I was truly amazed by such warm hospitality. I had an extremely comfortable stay, making it a memorable birthday celebration. When I returned to my Room from “Piacere,” birthday treats had also been delivered, for which I am deeply grateful. It felt like serendipity after so long, and it became a wonderful birthday celebration at this five-star Hotel.

We stayed here to celebrate a birthday. We were already very happy just to be able to stay, but the Hotel kindly surprised us with a complimentary birthday cake. The cake had a beautiful green sponge inside—gorgeous to look at and delicious to eat! Above all, we were truly touched by the thoughtful care of all the staff. Thank you so much.I am sincerely grateful to have found such a wonderful place as Shangri-La Tokyo and to have met such wonderful staff. I hope to cherish this connection for years to come. Thank you again.