Shangri-La Tokyo

As it was my first stay, you kindly picked me up at Tokyo Station and showed me to a beautifully clean, nicely chilled Room as much as three hours early. Every member of staff welcomed me with such warm smiles that, even in a luxurious space far from everyday life, I was able to spend a wonderfully comfortable day as if I were in my own Room. Breakfast was truly delicious, and on top of that, the delightful conversation with the cute female staff member who spoke languages fluently, along with the thoughtful attentiveness of the male staff member—never intrusive yet always considerate—made me linger longer than planned. I’ll work hard and will definitely stay again!

We stayed here to celebrate a birthday. We were already very happy just to be able to stay, but the Hotel kindly surprised us with a complimentary birthday cake. The cake had a beautiful green sponge inside—gorgeous to look at and delicious to eat! Above all, we were truly touched by the thoughtful care of all the staff. Thank you so much.I am sincerely grateful to have found such a wonderful place as Shangri-La Tokyo and to have met such wonderful staff. I hope to cherish this connection for years to come. Thank you again.