รีวิวและความประทับใจจากผู้เข้าพักที่ Awara Onsen Grandia Housen - 4หน้า

(จังหวัดฟุกุอิ/อาวาระ) [ทั้งหมด 111 ห้อง]
คะแนนรวม
4.57
ยอดเยี่ยม (272)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.50
  • สิ่งอำนวยความสะดวก
    4.51
  • การบริการลูกค้า
    4.60
  • อาหาร
    4.72
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.56
  • ความพึงพอใจ
    4.56
  • 4.83
    m.rin.rin.rin

    Please.

    A wonderful Hotel we have been using for three consecutive years. We stayed with 11 people, including my son, his wife, and grandchildren. The delicious food is absolutely fantastic. As I mentioned two years ago, I would appreciate it if the hotel could replace the traditional sandals with slippers or provide both options. Additionally, the outer garment worn over the yukata lacks pockets, which is quite inconvenient. It would be great to have pockets for items like a smartphone or Room key. Thank you in advance!

  • 4.83
    QuiQui1

    The food is delicious.

    The only disappointment was that the Shuttle Service was not timed with the arrival of the Shinkansen at the station, and there was a wait during check-in before being guided to the Room. Other than that, everything was great—the Room, semi-open-air bath attached to the Room, bed, and amenities. The food was excellent; everything tasted amazing. Check-out was also convenient as payment could be made via smartphone without needing to download an app. If only check-in could be improved, it would have been perfect! I would love to visit again.

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  • 5.00
    エミパンダ

    Theater-style Buffet

    This time, we stayed in a Japanese-Western style room with an open-air bath for my husband's birthday trip. The cherry blossom-scented hallways and the room were clean and comfortable, and we were very satisfied with the theater-style buffet we had been looking forward to. We would love to visit again in a different season.

  • 5.00
    りゆま

    Rank Up

    The room was upgraded from the one I reserved. It made me feel like I got a great deal. It would be even better if there was an open-air bath.

  • 4.83
    しおあめ

    Thank you for your patronage.

    The excellent service made my stay very pleasant. The Onsen egg experience was interesting. It’s a bit regretful that I couldn’t try the footbath due to the rain, but it became a wonderful memory of Awara Onsen. Thank you very much!

  • 3.83
    はしたて京都

    It's a nice place, but a bit disappointing.

    The crab feast was truly delicious. It had been a while since I visited an Onsen, and I particularly enjoyed the hinoki bath, which allowed me to relax. However, it was disappointing that the hot water in the room's washbasin didn't work; although it was fixed once, it malfunctioned again later, causing significant inconvenience. While I appreciate the historical charm of the facility, I hope you can replace certain aspects with new ones to ensure a comfortable stay even for just one night. The staff we encountered during repairs and throughout our stay were very pleasant and accommodating, which makes me all the more hopeful for improved facilities.

  • 4.83
    Joanna

    A very impressive meal

    This is the most delicious meal I've ever had. I am very satisfied!! The Room is lovely, but I was a bit surprised that the shower room is outside the Room, as you have to go out in the cold to take a shower. Overall, the service and hospitality are excellent, and I highly recommend it!

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  • 3.83
    とうきょうもん

    Adult Buffet

    I didn't have high expectations for the buffet food, but the freshly made sushi and meat from the open kitchen were excellent. Alcoholic and soft drinks are self-service, so you can enjoy them as you like. You can make Onsen eggs, enjoy a welcome drink in the lounge, and relax at your leisure. The bath I was looking forward to was a bit disappointing. It might just be my imagination, but my fingers seemed to smell of chlorine after bathing. You can pay for checkout in advance with a QR code, but it doesn't show payment completion, so I was worried if it went through (though it turned out fine upon checking). It was a Facility friendly to children as well.

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  • 5.00
    kaned

    Grandia after 30 years

    Grandia Housen was a Ryokan I stayed at as a child with my parents. Even back then, it left a lasting impression on me as a child. Thirty years have passed since then, and this time I stayed with my own children. It was an innovative Property that broke the old traditions and forms of typical Onsen Ryokans in a good way. The dinner buffet was particularly novel, with an impressive variety of dishes, freshness, and excitement that made us feel amazed; even our family, who travels frequently, had never experienced such an enjoyable buffet before. Each dish could easily be served as part of a course meal without any complaints. Additionally, even when the dinner time at the venue was nearing its end and there were fewer guests around, they continued to display dishes until the very end—a gesture that truly felt like "a step beyond hospitality." Wonderful—this one word sums it up. It was an enjoyable trip. We will visit again!

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  • 3.33
    OSASKE

    Boots are...

    This time, I stayed at Yutorogitei. Given the season, it's understandable that the corridors were cold, but while the toilet in the Room was spacious, it was very cold. The open-air bath attached to the Room was very pleasant. The food was also delicious. However... when I went to get my boots from the shoe storage Room during checkout, I found that each shelf for storing shoes per Room was very low in height and my boots were crammed in messily, which was quite shocking. If they don't fit, it would be better if they could be placed separately somewhere else; seeing strange creases made me almost cry. At the very end of using this Ryokan (Ryokan), I felt really sad. I'll visit again (since next time will be spring so it might be okay), but please understand that guests pay attention to even trivial matters. Thank you for your consideration.

  • 4.67
    山下ゆずみかん

    I stayed at Komichit...

    I stayed at Komichitei, where the room was spacious and the amenities were well-equipped. The onsen for guests on the first and second floors was not crowded and very pleasant. I was impressed by the latest hairdryer. I only had breakfast, but the rice accompaniments and fruits were plentiful and satisfying. I stayed in a Japanese-Western style room, and while it was warm in bed, it was cold on the tatami side, making it difficult to relax or sleep on the futon. It might be a good idea to take some measures against the cold near the window. The draft coming in from under the curtains was cold, and the toilet by the window was also very cold. It was nice that we could take a shuttle bus to Awara Onsen Station without a reservation on the way back. I was very satisfied except for the cold.

  • 4.83
    京都075

    Everything was excellent.

    I have used this place many times in the past, and I am satisfied every time. Last time, I was very satisfied with the buffet dinner, and this time, the full course of crab was also impressive. Although there wasn't the live feeling of grilling the crab in front of me over charcoal, the fact that it was served with the best grilling by the hands of a craftsman was the biggest surprise. The live feeling in front of you is impressive and fun, but sometimes it can be disappointing if it gets burnt. The portions were plentiful, and each dish was sophisticated. The person in charge took great care of us both at night and in the morning. I always choose a room with an Onsen, and this time, Yutorogitei was also the best. I am not good with hot Onsen, so I was happy with the temperature adjustment, and the large cypress bath in the back was also a very sophisticated bath, and I was very satisfied. When I was leaving at checkout, it was raining a little, and I ran to the parking lot getting a bit wet, but I would have appreciated it if someone had asked, "Do you need an umbrella?" (though it was fine), but there was a car stopped at the entrance, and everyone seemed to be there, so it couldn't be helped. Putting aside such trivial matters, I will use this place again, thank you very much.

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  • 3.50
    京都ペコちゃん

    The dinner buffet was delicious!

    The building is old, and the bathroom mirror in the Room was cloudy with grime. I was also surprised that the grab bar to hold onto when standing up from the bathtub was loose and felt like it might come off. Since there are no blinds in the bathroom, this would be very inconvenient if you are not comfortable using the public bath. All of the baths in the public bath area were quite hot, so I couldn’t stay in for long. I was looking forward to the open-air bath, but many of the tubs were too shallow, and since there is only a small deeper section, I couldn’t use it when other guests were there. The dinner buffet was all very delicious. All of the staff seemed to be working happily, which felt great. Breakfast was similar to dinner with few standout items, which was disappointing.

  • 4.83
    アッキー 0931

    We received a lot.

    This time, we stayed with a family trip plan that included dinner, breakfast, and a buffet. The sushi at dinner was very delicious. It was also great that beer and wine were provided without any additional charges. The live kitchen service was excellent. If I had to say, it would have been nice to have a live kitchen for omelets at breakfast. Many properties with buffets have not-so-tasty dishes, but this was the best buffet I've experienced so far. I would like to find another opportunity to stay again.

  • 4.67
    なかぶり

    The dinner buffet was excellent.

    The dinner buffet was wonderful, and my nephew went for seconds several times, saying the sweet shrimp was fresh. We were so full, wanting to eat more of this and that, but had to leave the table reluctantly. The steak was tender, and the desserts were also lovely. The attentiveness and greetings from the staff were very good. The disappointing part was that there was no place to wash hands in the Room's toilet, requiring a trip to the sink on the opposite side, and the floor was cold, making the provided slippers essential. I would like to visit again when it gets a little warmer.

  • 4.50
    サッサー

    Sakura Suite

    Staying with a family of five. Sakura Suite, high expectations! The room was spacious and clean as imagined. Changing shoes for the toilet was inconvenient, and the pull-out mirror was too high to do makeup. The biggest issue was the faucet on the sink below, which fell off every time it was used. This was the most unpleasant aspect of a room that was quite expensive, according to everyone's opinion. The staff provided excellent and pleasant service.

  • 4.83
    ろくがつさん

    Please minimize steps for the elderly.

  • 5.00
    もろへいやさん

    It was a trip to Daimyo.

    It was a very satisfying stay in every aspect. We visited during the busy year-end period, and on a day when the entire building was fully booked, but as soon as our car arrived, we were greeted and the check-in and guidance to our Room were smooth. The staff were very pleasant, making it a very enjoyable stay. The exclusive course meal for the villa was meticulously prepared and truly delicious. Although we initially planned to have breakfast in the Room, we decided to change to the buffet to make the most of the experience, and it was also very delicious. The freshly harvested eggs were truly delightful. The Room's open-air bath, the hinoki bath, and the sky spa were all great, but the bath in the Room was particularly wonderful, and I ended up using it three times. I would love to visit again if I have the chance and would recommend it to family and friends. Thank you for a luxurious day.

  • 5.00
    一休四秋

    Completely satisfied

    I stayed on 12/22. It was wonderful from the moment I arrived at the property. The atmosphere of the property was nice, and every staff member had excellent customer service skills, making it a highly satisfying property. I have used various properties, but I think this one is exceptionally high quality in every aspect. I believe the satisfaction of a trip comes from the meals, but as I can't eat much as I get older, I chose the buffet, which was wonderful and particularly delicious among those I have tried before. I will definitely use it again. Thank you very much.

  • 4.33
    忠昭

    I was particularly s...

    I was particularly surprised by the caviar and prosciutto with melon at the dinner buffet. I recommend the Onsen with an open-air bath in the room, as there is no chlorine smell at all. I realized I had left something on the return shuttle bus and called the Ryokan, and they promptly delivered my forgotten item to Awara Onsen Station by shuttle bus, for which I am very grateful. Also, the proprietress had flawless skin without spots or wrinkles and wore very light makeup, so I was very curious if she takes great care of her skin. I would like to visit again if I have the opportunity.

  • 2.50
    サヨ

    I stayed twice, but

    This was my second stay, and since I was coming from Tokyo, I wanted to be picked up, but they didn't provide shuttle service because it was late (though it was only 5:30 PM). I wondered why they wouldn't provide shuttle service even though I was coming from afar. I thought it was a property that charged a decent accommodation fee for a rural area, but it was disappointing. It was also disappointing that there was only a buffet plan available in the dinosaur room for meals.

  • 4.17
    北のほまれ

    Use as a base for sightseeing in Fukui.

    We stayed for two nights with a couple in their 70s and a sister (Sakura-tei Nagomi Western-style 4-Bedroom). The meals were excellent, just as we saw on YouTube. The sushi was particularly good because it was small and easy for the elderly to eat. Also, it was nice that the dining area was set up like a private room with partitions, allowing us to enjoy our meals calmly and leisurely. A few concerns were that the pillows were uncomfortable, making it difficult to sleep, so a little improvement would be appreciated. The outdoor bath in the large public bath had a depth only suitable for a foot bath, which was disappointing as we couldn't soak leisurely. Additionally, it was disappointing that there was no service for samue, only yukata, possibly to differentiate from higher-priced rooms.

  • 2.00
    unosuke4

    Is it suitable if the purpose is cuisine and Onsen?

    My wife in her 60s and I, in my 70s, stayed at the property for one night (11/19-20). - We stayed in a two-story annex rather than the high-rise building. The hallway in the annex was tatami-matted, requiring us to remove our shoes, but the attendant, surprisingly, dragged a possibly dirt-laden wheeled suitcase all the way to the room. Dirty, dirty!! - With all the talk about barrier-free access, does this property not care? The floor of the room with the bed was slightly elevated, and although there was a nightlight, I, who frequently gets up 2-3 times at night to use the bathroom, was afraid of tripping and falling. For elderly people with weak legs, isn't there a risk of falling and fracturing a bone? Needs improvement! - Yukata and samue were not prepared in the room; you have to go to the loungewear station to get them. - The chairs and low table were small and flimsy, and when I leaned on the table, it flipped over. - The room's refrigerator had two small complimentary bottles of beer, one small bottle of apple juice, and two cans of coffee, but the tea was in a bag of powder (like at a conveyor belt sushi place!). I would like them to provide tea leaves or tea bags and a teapot (it's not a business hotel!). I wanted to relax in the room with coffee and tea snacks, so I reluctantly went to the lounge to get coffee, Japanese sweets, and Kaki-Pi. - There was no handwashing area in the toilet, so I touched the doorknob with my unwashed hands after using the toilet (dirty! disgusting!). - I hope for high-quality toilet paper (the worst quality paper ever). - I would like another box of tissues (high-quality ones) by the bedside. - The temperature adjustment of the faucet in the room's washbasin was difficult, and just when it got hot, it became too hot to touch. Even when trying to lower the water temperature, it wouldn't go down easily, making it very inconvenient to use. - The room had an open-air onsen bath, but since the washing area with a shower was also outside, it was cold and shivering during low-temperature seasons. - There was no place to put personal belongings in the dining area, so I had to place them on a corner of the table. ● Up to this point, it's all complaints. "Please, at least the food..." The food was very elaborate and extremely delicious!! The choice of tableware was also excellent. As expected, the head chef came to greet us. - Lastly, despite being a large ryokan, there was no send-off ("Please come again" was not said!). A negative point added at the very end. [Overall Evaluation] With a lodging fee of over 70,000 yen for two people, I rate it 2 out of 5 and will definitely not repeat!

  • 3.50
    成人病

    First Stays

    A reservation was made for a room with an open-air bath, but it seems it was oversold as the room was not available. I did not pursue the reason deeply. As a response, I was provided with a similar superior room. I am not sure if it was an issue with the computer system or the staff, but it is an embarrassing matter for the management. Please ensure that such incidents do not occur.

  • 4.83
    yamaさん

    A Satisfying Stay

    The staff were truly smiling and provided courteous service, delicious meals, Onsen, and a lounge, making for a very satisfying stay. However, I used the large public bath twice during my stay, and although the powder room was cleanly maintained, I noticed some soap scum and a bit of mold at the bottom of the bath bucket each time, which was a bit disappointing. Nevertheless, the wonderful service from the staff was soothing, and my first trip to Hokuriku became a good memory.

  • 3.00
    しかじい

    Negative points: Dur...

    Negative points: During dinner service, the staff member around 60 years old just placed the items with a "Yes" shout, without any explanation and with a bad attitude. Is there no staff training? It was neglected, and it made me feel bad. The young staff's service and the initial room explanation were very good. The food was mediocre for 120,000 yen for two people on a weekday. The room seemed to have been added later, as the open-air bath had no view and was more like a balcony bath. I regretted not booking a room with a buffet. It's not worth the price.

  • 5.00
    マザー幸子

    It is a very nice Hotel.

    This is my second visit, and I truly think it's a wonderful Hotel. There are meals, a lounge, a game corner, and a ping-pong table, and the amenities are well-equipped. I would like to visit again next year. It was a blissful time. Thank you.

  • 5.00
    iscadmi

    A trip with six mom ...

    A trip with six mom friends. We were impressed by the deliciousness of the food. We didn't have high expectations since it was a buffet, but the quality was high and everyone was amazed. The bath was also very nice. The staff were very kind and responded politely to our requests. Highly recommended!

  • 5.00
    そのまさかつ

    Completely satisfied.

    Although it was just a one-night stay, I truly appreciate everything. I am still overwhelmed with excitement from the experience (laughs). The smiles of the staff, their attentiveness, and their considerate service without being intrusive made me realize how much effort everyone puts in every day. I understand there are various guests and challenging times, but please keep up the great work. Also, the food was exceptional. Instead of serving a large quantity, each dish was small, easy to eat, and enjoyable. I could feel the care and love put into each dish, considering the person eating it. It was a meal that moved me for the first time in a while. Thank you very much. I will definitely visit again.

  • 3.17
    けんちゃんとちょし

    The food was delicious.

    We stayed in a room for two people with one night and two meals for just under 100,000 yen. We chose it because we heard rumors that the food was good. Indeed, the food was delicious, but I got the impression that the service and facilities were not up to par. First, regarding the room's wifi, there was free wifi, but it was not password-protected, which I thought was very dangerous. Also, the lights in the toilet and other areas would turn off after a certain period, which was a first-time experience for me. There were no blackout curtains, so it was bright early in the morning, and I woke up. Overall, I felt that information was not being shared properly. I recommend researching other hotels and ryokans of the same class.

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