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- Hayama Hotel Otowanomori
- Hayama Hotel Otowanomori รีวิว
รีวิวและความประทับใจจากผู้เข้าพักที่ Hayama Hotel Otowanomori
- ห้องพักและสิ่งอำนวยความสะดวก4.91
- สิ่งอำนวยความสะดวก4.91
- การบริการลูกค้า4.90
- อาหาร4.80
- น้ำพุร้อน・อ่างอาบน้ำ4.68
- ความพึงพอใจ4.87
- 5.00げんの字วันที่โพสต์: 19/10/2026
Thank you very much.
We were fortunate to have good weather again, and the view from the room was wonderful. The room was also very well cleaned and maintained, so we were able to stay comfortably. Both dinner and breakfast were thoughtfully prepared—not only delicious but also beautifully presented. Above all, we truly appreciate everyone’s kindness and hospitality. Thank you very much.
- 5.00Looves.Jfวันที่โพสต์: 19/10/2026
It was a wonderful hotel!
Just as the concierge explained, this hotel is truly made for staying in and enjoying, and we had a wonderful time. In particular, soaking in the footbath at a relaxed pace during magic hour was simply irreplaceable. The meals were excellent—a truly authentic French dinner, and breakfast as well, with flavors that fully lived up to expectations. The next morning, when I asked at the front desk about souvenirs, they immediately checked not only the shop name but even the current stock availability, and I could genuinely feel their outstanding professional hospitality. Thank you very much.
- 4.83madellineวันที่โพสต์: 5/10/2026
We had a wonderful, elegant stay and were truly satisfied—thank you so much.
I’d been wanting to visit the Zushi–Hayama area for a long time, and this was a hotel I’d had my eye on. We stayed to celebrate my husband’s birthday, and they kindly arranged champagne in our ocean-view room along with a beautiful flower arrangement and other thoughtful touches—he was absolutely delighted. They also informed us about the spa in advance, so we quickly prepared swimsuits and were able to use it. The water temperature was very comfortable, and drinks were provided as well, which made it feel like a wonderful escape from everyday life. We requested dinner from 5:00 PM, and we were able to relax and fully enjoy the meal while watching the sunset scenery, really feeling the chef’s passion in each dish. The service staff were also gentle and gracious, creating a truly pleasant atmosphere. We slept soundly at night, woke up refreshed in the morning, and even a walk by the sea felt great. We ordered breakfast via room service and had a leisurely morning. My husband praised everything as beyond his expectations and would love to stay again. Thank you very much for your attentive hospitality. If I had to mention one small point: I felt the TV might be positioned a bit low.
- 4.83パリのバルザックวันที่โพสต์: 29/9/2026
What is hospitality?
Staying at this hotel makes you rethink what hospitality truly means. Is it polite service? Attentiveness? No—real hospitality is the sense of peace you feel, like returning to your family home, seeing your parents and siblings, and reconnecting with the familiar beauty of nature. For me, this hotel is Japan’s finest—a place that brings exactly that kind of comfort and calm. I believe the staff’s dedication has reached that level. If the cuisine continues to evolve and improve, it could be the best in the world.
- 5.00Shihวันที่โพสต์: 21/9/2026
Great food
Our family booked three rooms, and we all enjoyed our stay. The hospitality and meals were excellent.
- 4.17横浜こいけวันที่โพสต์: 26/8/2026
Otowa may not live up to the expectations it had when it first opened, but it can always create a new chapter in its history.
They arranged a wonderful Room with floor-to-ceiling glass and sweeping views of Sagami Bay. I heard the entire Hotel has been renovated in recent years. This summer was hot again, and our family of three—worn out by the heat—was able to rest quietly in the scenic Room and at the terrace spa. If there was one issue, it was the restaurant. Having known it since its opening, I found it quite disappointing. It used to be known for “the atmosphere of an elegant South of France resort,” “classic, substantial fine French cuisine,” and “refined hospitality from seasoned staff.” The moment you stepped inside, it felt like a true social salon. This time, however, when I visited again after a long while, it had shifted toward a style focused on modern presentation and lightness. To be fair, it does follow the three major trends in contemporary French cuisine—“en plant,” “fermentation,” and “a return to ingredients’ origins with reinterpreted sauces”—and it does make proper use of local ingredients from Shonan and Hayama as well. The problem is that the dishes feel like textbook exercises; the chef doesn’t seem to have the skill to elevate them into truly memorable flavors. You can find this kind of food anywhere in Tokyo. Why not create signature dishes that are unique to this Hotel’s restaurant? The waiter service wasn’t good either. We were told unilaterally that “the meat will be served at what the chef considers its most delicious doneness,” but what arrived was far too rare for us: my husband and I both left all of ours untouched, while our son tried to eat both portions but couldn’t swallow them and kept chewing for nearly 30 minutes. The facilities have changed—and so have the times. New guests should visit this Hotel; I’m sure they will have a wonderful experience.
- 5.00Manhattanวันที่โพสต์: 26/8/2026
Everything exceeded my expectations.
This was a Hotel I had admired for a long time, so my dream finally came true! The hospitality, Facility, cuisine, bar, amenities, views—everything was far beyond my expectations and truly moving. The spa that feels seamlessly connected to the breathtaking ocean view, the wonderful dinner, and breakfast in our Room while gazing out at the sea all became unforgettable memories. At check-out, everyone who had taken care of us greeted us in the lobby and saw us off outside for a long time, which made me very happy. Next time, I’d love to stay in a different type of Room!
- 4.83トイレの花太郎さんวันที่โพสต์: 24/8/2026
I’ve found another favorite Accommodation!
We stayed in a Room where our dog could also stay to celebrate my wife’s birthday. From the moment we entered the property until we left, the staff showed outstanding hospitality, always ready to help with every step we took. Throughout our stay, we truly felt their thoughtful care for guests, and it’s easy to see why the Reviews are so highly rated. Although rain was forecast, the weather held up, and we were able to enjoy many wonderful views from our Room. By opening the floor-to-ceiling window in the bathroom, it instantly became a semi-open-air bath, and we could relax at length while listening to the waves and feeling the sea breeze—an absolutely wonderful stay. Points of concern There is an affiliated café about 3 minutes from the Hotel. The Hotel is an Accommodation where dogs can also stay, but it is basically intended for small dogs only. Perhaps because of that, as soon as we entered the café, a staff member frowned and said (clearly looking displeased), “We can only allow dogs up to 10 kg…,” without even greeting us. (Our dog was a 7 kg Mameshiba/Shiba Inu mix, so perhaps they thought he looked bigger.) Also, even if your dog is in a cage or crate, diaper pants are required. When the Hotel introduced this café to us, there was no mention of this requirement; as a result, we had to buy diaper pants at the café for 200 yen—even though diaper pants were already provided in our Hotel Room. If they are going to recommend this café, I would have appreciated being informed about the diaper-pants requirement. (I called in advance to confirm that bringing a dog was okay as well, but there was no explanation about diaper pants from the café.) The muffins served were dry and unpleasant, and even their farewell greeting felt perfunctory. I understand not everyone likes dogs—but it made me feel that if they dislike them that much, they should simply make it “no dogs allowed” from the start. This café is also featured on the Hotel website. Because the Hotel’s hospitality was excellent I had high expectations; unfortunately that gap was very disappointing and made me wonder whether it might be lowering overall satisfaction with the Hotel/Accommodation experience.
- 5.00TACYUวันที่โพสต์: 18/8/2026
A Wonderful Hotel Vacation
We had a very satisfying stay—thank you. However, we would have appreciated dinner being served at a slightly quicker pace.
- 5.00ショウリーวันที่โพสต์: 14/8/2026
Summer Vacation
The ocean view from the Room was wonderful, and everything was kept very clean. The staff’s thoughtful hospitality made our stay very pleasant. The Onsen pool was also relaxing, and we really enjoyed it. All of the meals were delicious. It is a Hotel we would like to visit again.
- 5.00Giselaวันที่โพสต์: 10/8/2026
No passport required—reach the Aegean Sea by local train?!
Stepping through the entrance, an incredible view opened up—blue seas and a beautiful space that felt unlike Japan. Rather than “luxurious,” “refined” feels like the right word; the interior, perfectly in harmony with the color of the ocean, was wonderfully comfortable. The Room was spacious with a breathtaking ocean view, and both the walk-in closet and shower were easy to use—everything was very comfortable. At the spa, my eye level lined up perfectly with the horizon, making it feel as if I were floating between sky and sea. Enjoying a drink while soaking made it truly indulgent. Dinner exceeded expectations. Not only was everything delicious, but even the Arita ware tableware was stunning—like works of art. The Hayama beef was tender and incredibly flavorful. Dessert was delicate and charming with an elegant sweetness. The explanations of each dish were enjoyable as well; it was a happy time that satisfied both my appetite and my heart. Breakfast featured options like green smoothies and soup—perfect for a stomach still full from dinner the night before. The soup, infused with fermented vegetables and rich meat flavor, had a gentle taste and was truly delicious. The tortilla and homemade yogurt were also outstanding. And coffee while looking out at the morning sea was simply unbeatable. This was my first stay here, but what left the strongest impression was the exceptional hospitality—truly luxury Hotel service, yet with an added warmth in how they engaged with each guest one-on-one. I also felt reassured by how well information seemed to be shared among staff members, making for an extremely comfortable stay. I had such a happy time here. Thank you very much.
- 4.83espertoวันที่โพสต์: 7/8/2026
Moved by the exceptional hospitality and Misaki-caught grouper.
This Hotel was truly exceptional, with breathtaking Hayama views and the warm hospitality of the staff. The Misaki-grown longtooth grouper served at dinner was especially memorable—the chef’s cooking was perfect, and I was genuinely impressed. The plump, tender white flesh and rich fat that melted in my mouth were unforgettable. With wonderful cuisine and outstanding service, it became a truly special stay. Thank you very much.
- 5.00うえちゃん77วันที่โพสต์: 4/8/2026
60th Birthday Celebration
We stayed as a family of three to celebrate a 60th birthday. Thirty years ago, I lived on the Miura Peninsula due to a job transfer, so returning brought back many fond memories. Thanks to the warm hospitality of the staff and the delicious meals, we were able to spend a wonderful time worthy of this milestone. It also became a very special memory for our family.
- 5.00湘南ジジリンวันที่โพสต์: 3/8/2026
Enjoy exquisite dining and breathtaking views of Hayama
Otowa no Mori is a place we simply have to stay at least once a year. This time, we visited as a whole family. Since our grandchild is still small, we had planned to split mealtimes into two groups, but we were told the meals could be served via room service. We were able to enjoy wonderful French cuisine in comfortable clothes while spending quality time together as a family. The Hayama scenery is amazing both morning and night. My wife also found a club at Chojagasaki right in front of the Hotel and, for the first time in her life, tried SUP. Now that we’ve discovered another way to enjoy our stay, our whole family agrees—maybe it’s time to visit twice a year from now on.
- 4.83老夫婦AZวันที่โพสต์: 3/7/2026
It was wonderful.
Perfectly satisfied with everything: the location, rooms, Facility, and service. The restaurant’s atmosphere, cuisine, and wine selection were outstanding. We’ll set a budget and would love to stay again for our next event.
- 4.50八やすみ気楽太郎วันที่โพสต์: 16/6/2026
Thank you very much.
I stayed for one night over the weekend. With the wonderful ocean view, a spacious and bright Room, a dinner with plenty of dishes yet light and delicious, and the kind staff, I had a very enjoyable time. Thank you very much. The only slight disappointment was breakfast. It was hard to finish a hot drink while it was still warm, the bread selection was limited to a small croissant and a chocolate-filled pastry with no plain options, and the generously served smoothie may not suit everyone’s taste. Since dinner was excellent, breakfast felt like a noticeable contrast.
- 5.00旅と美食の探究者วันที่โพสต์: 30/5/2026
A Wonderful, Great-Value Hotel
We stayed here to celebrate my wife’s birthday, and everything was truly wonderful. I never write a Review, but Hayama Hotel Otowa no Mori was so good that I decided to write one even though some time has passed. We usually stay at Hotels or Onsen Accommodations around JPY 150,000 per night, but lately more places fail to deliver satisfaction worthy of the price. Declining service, staff who feel inexperienced, and an increase in poorly behaved guests—among other things. Because of that, we’ve become very careful when choosing a Hotel. That’s how we found Hayama Hotel Otowa no Mori. For now, we chose the reasonably priced Deluxe Balcony Suite. From arrival to checkout, every staff member was kind and courteous. We were able to relax comfortably and are truly grateful. The Room was kept impeccably clean, and we could unwind in the best mood. We were also lucky with the weather, and spending time on the balcony with a drink was fantastic. Dinner—the French course—was all genuinely delicious, and I was especially happy to have Hayama Queen Beef. I’ve had “legendary” Hayama beef before and had been wanting it again. This time it was Hayama Queen Beef—an even rarer version—so I couldn’t have been more satisfied. My wife said her favorite dish was the pan-seared spiny lobster. She usually prefers spiny lobster as sashimi, so it really stood out that she said this preparation here was exceptionally good. Breakfast was on the balcony. Enjoying it while soaking up the morning sun and taking in the ocean right in front of us reminded me of Hawaii. If I’d known it would be this sunny, I would have chosen the rooftop terrace instead. As a couple, we usually stay somewhere new each trip rather than returning to the same place, but this became one of the few Accommodations that made us want to come back. The Facility, Room quality, attentive hospitality from the staff members, and meals— everything about our stay was excellent. I feel we received value worthy of the price—if not more than that. It also felt lucky that we could stay at a great rate because we made our Reservation during an IKYU sale. With more luxury Hotels in Japan these days leaving you disappointed by service levels and guest atmosphere despite high prices, this is a truly worthwhile Hotel—the first one like this I’ve found in quite some time. If we ever visit Hayama again someday, we’d love to return. Please keep up this level of quality.
- 3.67ゆうりあるวันที่โพสต์: 28/5/2026
Breakfast ruined everything.
From the welcome upon arrival at the Hotel to being shown to the Room, as well as the drink service, everything up to dinner was perfect and I was extremely satisfied. However, at breakfast there was only one male waiter covering everything, and he was coughing both in the dining area and in the kitchen without wearing a mask, which felt unhygienic. Even when he explained the dishes, it felt unpleasant because it seemed like his cough or saliva might spray. It ruined what had been a great experience, and I just wanted to finish quickly and leave. (It put me in such a bad mood that I don’t even remember what we ate.)
- 5.00銀ちゃん33วันที่โพสต์: 23/5/2026
Perfect for birthdays and proposals.
Thank you for everything. This was a high-quality Hotel in every respect. Unfortunately, the weather was disappointing, but I was able to propose during my girlfriend’s birthday celebration, and she is now my fiancée. Thank you as well for your support.
- 3.83コンドルさんวันที่โพสต์: 18/5/2026
A wonderful Hotel. You’ll understand once you visit. Public transportation is not recommended.
- 5.00ドラＲวันที่โพสต์: 18/5/2026
The view from the Ro...
The view from the Room was wonderful, but the staff’s hospitality was outstanding. Thanks to them, we had a truly enjoyable stay. We will definitely visit again.
- 5.0053117วันที่โพสต์: 17/5/2026
Thank you for a relaxing stay.
Thank you for your thoughtful attention to every detail, from the comfortable Room and relaxing time to the surprise, as well as your consideration regarding ingredients we cannot eat. No matter how many times we visit, its wonderfulness always touches our hearts. We would love to visit again in a different season and are very much looking forward to it.
- 5.00太陽の父วันที่โพสต์: 11/5/2026
Everything is top-of-the-line.
From the amuse-bouche to dessert, we were captivated by the meticulous cooking and stunning presentation throughout. We’re already looking forward to our next visit.
- 5.001961ジュリวันที่โพสต์: 6/5/2026
A uniquely memorable French dinner, delightful through dessert.
This was only our second stay, but it was even more satisfying than the last. My husband and I were able to truly unwind at the infinity pool with its breathtaking views of the sea right in front of us, as well as Oshima and even Mt. Fuji. Even though it’s close to Kamakura, it feels like another world. The French dinner we had been looking forward to exceeded all expectations. We were seated by the window, and with such attentive service we savored each dish one by one. I love Kamakura vegetables, and while the spiny lobster and Hayama beef were of course outstanding, the white asparagus from France was also exquisite—and I won’t forget the sweetness of the turnip or the flavor of what may have been smoked tomatoes. The caramelized foie gras was among the best I’ve ever had. The final dessert impressed me first with its elegance, and then again when I tasted it. The entire course made us feel that coming all this way was truly worth it. Also, thank you for accommodating my needs starting from the very first appetizer; they kindly prepared half portions so I could enjoy everything through to the end, which made me extremely happy. I ended up writing at length just about the meal, but thank you as well for fulfilling our various requests in every other aspect of our stay. We truly appreciated your hospitality. (Stayed May 2 — J.M.)
- 5.00Eddieวันที่โพสต์: 6/5/2026
Season of Paradise
We enjoyed another relaxing stay this year.
- 4.83close callวันที่โพสต์: 4/5/2026
With my elderly mother
Although the weather wasn’t on our side, we were able to relax and take our time. The view from the Room was wonderful, and the meals were very delicious. Not having a chair in the bath area was a bit difficult for elderly guests.
- 5.00akiaki714วันที่โพสต์: 4/5/2026
The Room, meals, and the Hotel’s hospitality are excellent.
We stayed for two nights in a Deluxe Suite. The large window with an ocean view was wonderful, the sofa was very comfortable, and the bathtub was spacious and relaxing. The French dinner in the evening was delicious—each dish had plenty of vegetables. The wine pairing came with detailed explanations, which made it even more enjoyable. Everyone at the Hotel—restaurant staff, front desk, and room service—was kind, making our stay very comfortable. Thank you.
- 5.00千人さんวันที่โพสต์: 17/4/2026
Excellent!
Everything was the best we’ve ever experienced. Thank you for such a wonderful time.
- 5.00ナチュラルグリーンวันที่โพสต์: 16/4/2026
The teppanyaki was delicious!
I stayed here before and had a great impression, so when I heard the Accommodation had been renovated, I decided to stay for a second time. The Room was beautiful and spotless, with refined interiors, and the ocean view filled the large windows—making it an exceptional stay. In particular, the teppanyaki dinner, which wasn’t available during my previous visit, was outstanding. Every dish was truly delicious and made me happy; you could really feel the chef’s sincerity in the food. I was impressed by each item—the bamboo shoots grilled on the teppan after being lightly seasoned with dashi, fresh spiny lobster (Ise ebi), and the thoughtfully crafted sauces. Of course, the star of the meal—the wagyu—was tender and sweet, cooked to perfection. Overall, starting with the front desk, many of the staff seemed highly experienced, giving a strong sense of elegance and reassurance.
- 5.00ユウスケ１２１２วันที่โพสต์: 15/4/2026
We were very satisfied—thank you very much.
We stayed in a dog-friendly room to celebrate our dog’s birthday. Every staff member was kind, courteous, and attentive, and there was nothing at all that left us dissatisfied. At the spa, we enjoyed a beer while watching the ocean and the sunset, and had a wonderful sunset experience. We dined together with our dog, and the meal was properly served as a course and was delicious. The cake and meals prepared for our dog were also beautifully made with great care. We had an extremely satisfying day. Thank you very much.
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