Shirahama Coganoi Resort & Spa 투숙객 리뷰 및 후기

(와카야마현/남기시라하마) [전체 172개 객실]
종합 점수
4.51
훌륭하다 (542)
  • 객실 및 어메니티
    4.38
  • 시설・설비
    4.31
  • 접객・서비스
    4.58
  • 식사
    4.54
  • 온천・목욕
    4.70
  • 만족도
    4.56
3.00
Sjesi

This is the second time.

I have stayed here several times, but last time they brought my luggage for me, whereas this time I was told to handle it myself, which surprised me. The amount of food served was also less than before, which was disappointing. However, the garden illumination was nice. Overall, it feels like a reasonably priced accommodation.

  • 객실 및 어메니티3
  • 시설・설비4
  • 접객・서비스2
  • 식사3
  • 온천・목욕3
  • 만족도3
  • 2025. 12. 9.～
  • 4명 1개
  • Family Room (Japanese-Western Style) <Non-Smoking> [Ocean View]
  • 조식 및 석식 포함

시설에서의 답장

Thank you for choosing Shirahama Koganoi Resort & Spa. We sincerely apologize for any discomfort caused by our service, which may have differed from your expectations. We regret that we were unable to assist with your luggage as anticipated and that the quantity of food did not meet your satisfaction. Your feedback is invaluable, and we will share it with the relevant departments to review and improve our services and hospitality. We are committed to providing an even more satisfying stay in the future. Thank you once again for sharing your valuable opinions with us.

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