Ulasan & Kesan Tamu Shirahama Coganoi Resort & Spa

(Prefektur Wakayama/Nanki Shirahama) [Total 172 Kamar]
Skor Keseluruhan
4.51
Luar biasa (543)
  • Kamar & Fasilitas
    4.38
  • Fasilitas
    4.31
  • Layanan Pelanggan
    4.58
  • Makanan
    4.54
  • Mata air panas・Pemandian
    4.70
  • Kepuasan
    4.57
3.00
Sjesi

This is the second time.

I have stayed here several times, but last time they brought my luggage for me, whereas this time I was told to handle it myself, which surprised me. The amount of food served was also less than before, which was disappointing. However, the garden illumination was nice. Overall, it feels like a reasonably priced accommodation.

  • Kamar & Fasilitas3
  • Fasilitas4
  • Layanan Pelanggan2
  • Makanan3
  • Mata air panas・Pemandian3
  • Kepuasan3
  • 9/12/2025～
  • 4 orang 1 kamar
  • Family Room (Japanese-Western Style) <Non-Smoking> [Ocean View]
  • Termasuk Makan Malam dan Sarapan

Balasan dari Fasilitas

Thank you for choosing Shirahama Koganoi Resort & Spa. We sincerely apologize for any discomfort caused by our service, which may have differed from your expectations. We regret that we were unable to assist with your luggage as anticipated and that the quantity of food did not meet your satisfaction. Your feedback is invaluable, and we will share it with the relevant departments to review and improve our services and hospitality. We are committed to providing an even more satisfying stay in the future. Thank you once again for sharing your valuable opinions with us.

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