Rihga Royal Hotel Tokyo 투숙객 리뷰 및 후기
(도쿄도/와세다) [전체 131개 객실]
종합 점수
4.19 (66)
- 객실 및 어메니티4.32
- 시설・설비4.12
- 접객・서비스4.24
- 식사4.32
- 온천・목욕3.94
- 만족도4.23
2.20
アヒルさん
게시일: 2024. 11. 12.Deterioration of the Facility
The showerhead holder was wobbly, and when the water splashed, it hit the curtain, making the area outside the bathtub wet. Even after closing the faucet at the washbasin, water continued to leak, possibly due to an old gasket. Perhaps there is a shortage of staff. I have stayed several times, but the service has deteriorated. It's time to revoke the four-star rating.
- 객실 및 어메니티3
- 시설・설비2
- 접객・서비스2
- 식사－
- 온천・목욕2
- 만족도2
- 2024. 11. 10.～
- 2명 1개
- Twin 38 sqm (Non-smoking)
- 식사 불포함
시설에서의 답장
Thank you very much for choosing to stay at Rihga Royal Hotel Tokyo. We sincerely apologize for any inconvenience caused by the room facilities and services. We will continue to strive to ensure customer satisfaction, and we kindly ask for your continued patronage of Rihga Royal Hotel Tokyo. Rihga Royal Hotel Tokyo Customer Service Manager