Ulasan & Kesan Tamu Rihga Royal Hotel Tokyo

(Tokyo/Waseda) [Total 131 Kamar]
Skor Keseluruhan
4.19
(66)
  • Kamar & Fasilitas
    4.32
  • Fasilitas
    4.12
  • Layanan Pelanggan
    4.24
  • Makanan
    4.32
  • Mata air panas・Pemandian
    3.94
  • Kepuasan
    4.23
2.20
アヒルさん

Deterioration of the Facility

The showerhead holder was wobbly, and when the water splashed, it hit the curtain, making the area outside the bathtub wet. Even after closing the faucet at the washbasin, water continued to leak, possibly due to an old gasket. Perhaps there is a shortage of staff. I have stayed several times, but the service has deteriorated. It's time to revoke the four-star rating.

  • Kamar & Fasilitas3
  • Fasilitas2
  • Layanan Pelanggan2
  • Makanan－
  • Mata air panas・Pemandian2
  • Kepuasan2
  • 10/11/2024～
  • 2 orang 1 kamar
  • Twin 38 sqm (Non-smoking)
  • Tanpa makan

Balasan dari Fasilitas

Thank you very much for choosing to stay at Rihga Royal Hotel Tokyo. We sincerely apologize for any inconvenience caused by the room facilities and services. We will continue to strive to ensure customer satisfaction, and we kindly ask for your continued patronage of Rihga Royal Hotel Tokyo. Rihga Royal Hotel Tokyo Customer Service Manager

Lihat semua Reviu Rihga Royal Hotel Tokyo