Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 151Page Number

I usually stay at a Hotel connected to Sapporo Station, but this was my first time here. The staff at the breakfast venue in the morning were very attentive, and the selection of dishes was extensive—everything tasted excellent. I stayed for two nights and never got bored; there were so many options I couldn’t decide what to choose. The automatic pancake machine pancakes were surprisingly better than those at Japanese chain Hotels in Tokyo. The Onsen Facility was so good that I used it many times. This will be my go-to Accommodation whenever I visit Sapporo.

Thank you very much for your kind hospitality. The pleasant service from the staff, the open-air bath in the large public bath, and the Onsen in our Room were all very satisfying. If we have another chance, my husband and I would love to try the French cuisine next time. However, we were disappointed that the toilet in our Room did not flush well. Thank you very much.

We chose the residence-type option to find a Room with flooring where our family member with limited mobility could stay barefoot, and it was very comfortable. It was helpful to have a microwave, refrigerator, and tableware for a stay of several days, and the bed was also very comfortable. We were satisfied with the kind support for our inquiries, including installing the bed guard we requested in advance.

Although it is one of Tokyo’s long-established Hotels, I did not feel any aging or deterioration in the Room at all, unlike what some other Reviews mentioned. Everything was very clean. We stayed as a family of three, and the extra bed was also comfortable and well made. From the bathroom, we could relax while enjoying an exclusive view of Tokyo through a large open window. The club lounge offerings were excellent. We went from tea time, and the shrimp avocado roll and roast beef sandwich were outstanding. I was also delighted to find Laurent-Perrier champagne available. The selections during evening time and morning time were both wonderful—I ended up having champagne in the morning as well. Above all, I truly appreciate the superb service from the lounge staff, which made our time there so pleasant. That said, when some items ran out, it took a while for them to be replenished; I thought it couldn’t really be helped and it didn’t disappoint me. As a Diamond member, we had a 1:00 p.m. checkout, so we were able to take our time and relax. I would definitely like to stay again, and next time I’d like to plan a Multiple Night Stay.

Everything was excellent—the service, the Onsen, and the food. Thank you very much.

I recommended this Hotel for a business trip stay. Although we made a Reservation for a single, it seems we were upgraded to a twin Room, which was greatly appreciated. Since my colleague stayed at the same Hotel, we were able to hold meetings in the spacious Room, which was very helpful. The breakfast is excellent, so I advised going early; it seems the front desk mentioned this as well. Because it’s popular and gets crowded, going early was the right choice. A park with an ocean view is also just a short walk away, making a morning stroll very pleasant, and I will definitely choose this Hotel again next time. This time we were able to stay within budget and are very satisfied. Thank you very much.

We had a great view of the Rainbow Bridge and could have watched it forever. Our Room was upgraded, which made the view even better, I think. Since we chose a Plan that included JPY 30,000 for in-room dining, we were able to enjoy tea and meals at a leisurely pace while taking in the scenery. Access to Shiki Theatre Company’s “Autumn” was also convenient—we arrived quickly on foot. I’d love to visit again someday.

Everything was great—the service, the room, and the breakfast—but the breakfast selection was outstanding! Eel, pickled plums, acacia honey, cheese, vegetable juice, and more. There were so many carefully chosen items that I wanted to try but couldn’t fit in, so I’ll save them for next time (lol). During the busy breakfast hours, a staff member helped me out. They seemed a bit surprised but were happy about it. It’s also close to JR Namba Station and the West Exit of Osaka-Namba Station. You can get to the Hotel without getting wet, and there’s a Life supermarket open until midnight nearby—so there was nothing to worry about.

I stayed at this Hotel in June. I arrived a little before check-in, so I asked at the front desk if they could store my luggage, and they kindly did so. The bubuzuke service was right near the end of the serving time, but there were many topping options and I left feeling full. I didn’t use the morning smoothie service or the drinks/snacks from 3 p.m., nor the alcohol service, but overall the services were good. The Hotel’s location was great and convenient for getting to the Shijo area. There were plenty of affordable and tasty izakaya and other restaurants nearby, so finding places to eat wasn’t a problem. If I had to mention something, the water in the large public bath was quite hot, and some foreign guests left hair dryers in use so others couldn’t use them when they wanted to. The breakfast was one of the best I’ve ever had. It was such a satisfying Hotel that even if you came alone, you could easily enjoy everything without needing to go elsewhere.

We stayed here during the Obon holiday. Check-in was from 15:00, but we arrived around 13:00. When we asked to check in early, they kindly agreed without hesitation. After checking in, we told the Ryokan staff that we were heading out to sightsee around Yumoto Station, and they offered to take us from the Ryokan to Yumoto Station with a free Shuttle Service—much appreciated! The Room size, Facility features, and amenities were all excellent. We used the bath in our Room twice (morning and night), and also enjoyed both the large public bath and a private bath—four baths in total. The meals were outstanding in both quantity and quality. From the front desk staff to everyone we passed in the hallways, their warm smiles made our stay truly comfortable. A calm, adults-only atmosphere—classic Ryokan style with a luxurious touch. We will definitely stay again when we visit Hakone.

I always stay here on the last day of my trip to Okinawa. This time as well, I stayed in the Club Lounge. After checking in at the lounge, I enjoyed a truly luxurious and relaxing time while having an Orion beer. I had a great time at the pool with my children, and with easy access to Kokusai-dori, we also enjoyed shopping and dining. I look forward to staying again next time.

The entrance gate was impressive—I could really feel the history and prestige. Our guest Room was a Japanese-style Room, and it had plenty of space for a family of three. It was also nice that they provided a power strip to make up for the lack of outlets, which is common in Japanese-style Rooms. The service was polite, and the staff were attentive, which left a great impression. The bath was natural Onsen water and felt wonderful, but it did feel a bit limited with only one open-air bath in addition to the indoor bath and sauna. We only had breakfast; being able to choose what we liked from the buffet was great, but compared with other Accommodations, the selection felt somewhat limited. The food tasted good. Overall, I have no real complaints—just minor points—so I’m satisfied. I’d love to stay here again when I visit Kochi.

Both dinner and breakfast were just right in portion size, variety, and seasoning. Having tatami flooring throughout the building was very comfortable. The entire Hotel was very clean and felt well maintained. The very pleasant gentleman on night duty at the front desk answered many of my questions about nearby sightseeing, which was extremely helpful. The open-air bath in the Room was also very relaxing.

The large public bath was a wonderful amenity. Breakfast was delicious too—I ended up eating more than I meant to.

After getting caught in the rain and soaking my shoes, I was wondering what to do the next day, so I was pleasantly surprised to find a shoe dryer provided in the room. It really helped.\nBreakfast started early at 7:00, which allowed me to make good use of the day. There was a wide variety of options, and I especially enjoyed the Osaka-style dishes.\nOverall, it was a very satisfying stay.

I stayed at Yokohama Tokyu REI Hotel! This was my second time! All the staff responded quickly and courteously, and I was able to spend my time here very comfortably. The Room was also very clean, carefully cleaned down to every detail—perfect! There was an earthquake in the middle of the night and I felt a bit uneasy, but there was clear guidance on what to do in an emergency, so I could respond with peace of mind, thinking “I’ll be okay here.” I really felt their attentive care for guests, which was very reassuring. Once again, I had a safe and comfortable stay. Thank you for a wonderful time and great memories! When I come to Yokohama again for fan activities, I would definitely like to stay here.

Directly connected to Tennoji Station, it’s very convenient, and the staff are very friendly! The Room is clean, and the air conditioning works well! One downside is that the elevator from the 2nd floor is extremely slow, so I recommend taking the Hotel’s dedicated elevator from the 1st floor.

The Hotel was much more stylish than I expected, and I felt it was a great value for the price! The TV was large, and the room was comfortable and clean. I checked the nearby dining recommendations from the Hotel staff shown on the TV and went to a restaurant that was absolutely delicious. Overall, I’m very satisfied, and I really love Oita.

It was a very comfortable Hotel. Everything is designed to enhance guest satisfaction. The location is great, the room was very clean, nothing was lacking, and the breakfast was excellent. It’s also reasonably priced, which is easy on the wallet. Thank you for allowing me to bring my bicycle inside the Hotel. Next time, I’ll stay not on a solo trip but with my family.

We stayed here on my mother’s 88th birthday during a trip to celebrate her milestone. When I requested a cake in advance, they prepared a wonderful birthday plate, and the staff showed such thoughtful care to make it a surprise. It became a truly special day for both my mother and me. The food was delicious, and dinner was so plentiful we couldn’t finish it all. The breakfast buffet was just as the Reviews said—there was an amazing variety, and it made us excited from the morning. It was also fun just looking at all the little pig decorations throughout the Hotel. I’ll definitely stay here again when I visit Shin-Otsuka. Thank you very much.