Moriaki Ryokan

For Guests with Food Allergies Thank you for choosing our facility. To ensure that guests with food allergies can enjoy their meals with peace of mind, we would like to share our approach and policies regarding allergy accommodations. We prioritize the safety of our guests and strive to prevent allergy-related incidents. However, due to the diverse nature of allergies and the possibility of trace allergen contamination during food preparation, it is challenging to completely eliminate all risks in our kitchen environment. We kindly ask for your understanding and request that you make the final decision based on your individual circumstances. ● Basic Policy on Allergy Accommodations - Regarding Allergen Ingredients: For certain specific allergens (e.g., shrimp, crab, shellfish), we will do our best to provide alternative ingredients when solid items can be removed. However, we may not be able to accommodate all ingredients or cases where even trace amounts could cause severe allergic reactions. - Processed Foods: For allergens contained in items such as broth, binders, or seasonings, it may be difficult for us to verify all ingredients; therefore, we cannot guarantee allergen removal in these cases. - Cooking Environment: All cooking is conducted using shared utensils and facilities within a common kitchen space. While every effort is made during preparation, there remains a possibility of trace allergen contamination during cooking processes. ● Breakfast Information Our breakfast service is primarily offered in buffet style. Due to the variety of dishes served in a shared space at the buffet area, it is difficult to completely prevent cross-contamination from allergens. For safety reasons, we regretfully cannot accommodate specific allergy requests for breakfast. ● For Guests with Severe Allergies If you have severe allergies or multiple dietary restrictions due to allergens that must be avoided entirely for safety reasons, we recommend bringing your own safe-to-eat food items as necessary precautions may not always suffice at our facility's dining options. We are happy to assist by warming up any brought-in food using a microwave upon request—please feel free to let us know how else assistance might help! Before completing your reservation process online—or calling ahead directly—please consult about discussing details related specifically towards accommodating unique needs surrounding dietary/allergy concerns beforehand