To Guests Dining at “Japanese Cuisine Sai”
Regarding food allergies at “Japanese Cuisine Sai,” we can accommodate only the eight specified allergens (shrimp, crab, walnuts, wheat, buckwheat, egg, milk, and peanuts).
For guests who request allergy-friendly meals, we can offer the “Fuku Kaiseki*,” which does not use any of these eight specified ingredients.
*Available for adults only.
If you would like the “Fuku Kaiseki” (prepared without the eight specified ingredients), please provide the required information when making your Reservation via our official website or other channels, or contact our Reservation Center directly.
Please note that we are unable to accommodate allergy requests made on the day of your stay.
We kindly ask guests with a history of anaphylaxis or reactions to cross-contamination to refrain from dining with us.
All dishes at “Japanese Cuisine Sai” are prepared in the same kitchen using shared cooking equipment. As a result, there is a possibility that trace amounts of allergens may be introduced during processing and preparation.
In addition, tableware is washed in the same area using shared dishwashers; therefore, we cannot completely prevent allergen cross-contact.
Accordingly, meals served by “Japanese Cuisine Sai” are not entirely allergen-free; they are low-allergen meals only and do not guarantee that allergic reactions will not occur.
Please also note that we do not provide allergen labeling or respond to allergen inquiries for menus other than the “Fuku Kaiseki.”
Guests with allergies may bring their own safe foods (such as allergen-free retort/pouch meals) and tableware.
*Please note that you will be asked to complete a consent form at the front desk on the day of your stay.
After reviewing this information, please make your final decision at your own discretion.
