For Guests Dining at “Japanese Cuisine Sai”
Regarding food allergies at “Japanese Cuisine Sai,” we can accommodate only the 8 specified allergens (shrimp, crab, walnuts, wheat, buckwheat, egg, milk, and peanuts).
For guests who request allergy-friendly meals, we can offer the “Fuku Kaiseki*,” which does not use any of these 8 specified ingredients.
*Available for adults only.
If you would like the “Fuku Kaiseki” (prepared without the 8 specified ingredients), please provide the required information when making your Reservation via our official website or other channels, or contact our Reservation Center directly.
Please note that we cannot accommodate allergy requests made on the day of your stay.
We kindly ask guests with a history of anaphylaxis or reactions to cross-contamination to refrain from dining with us.
All dishes at “Japanese Cuisine Sai” are prepared in the same kitchen using shared cooking equipment. As a result, trace amounts of allergens may be introduced during processing and preparation.
In addition, tableware is washed in the same area using shared dishwashers; therefore, we cannot completely prevent allergen cross-contact.
For this reason, meals served by “Japanese Cuisine Sai” are not guaranteed to be completely allergen-free; they are low-allergen meals only and do not guarantee that allergic reactions will not occur.
We also refrain from providing allergen labeling or answering allergen inquiries for menus other than the “Fuku Kaiseki.”
Guests with allergies may bring their own safe foods (such as allergen-free retort pouches) and tableware.
*Please note that you will be asked to sign a consent form at the front desk on the day.
After reviewing this information, please make your final decision at your own discretion.
