全國 × 接待・服務評價高的飯店·日式旅館 - 73頁面

The food was delicious, the free drinks were great, and we could watch the fireworks right in front of us—it was amazing. Thank you very much. If we have another opportunity, we would definitely like to stay again.

We were able to use the spa facility both before and after check-in, so we could relax at our own pace—it was very refreshing! Breakfast also offered a wide variety of dishes, and we enjoyed different options such as a seafood bowl and ochazuke. We would like to stay again.

It was pleasant that everything—from the lobby and hallways to inside the elevator—was covered with tatami mats. Right after check-in, we were welcomed with cold matcha tea, which was a nice touch. Both breakfast and dinner were served in a private room across the hallway. The simmered kinki (rockfish) was especially delicious. The staff were also very attentive. I think it would have been perfect if face towels were provided in the large public bath.

It was my first stay in a while. Last time, it was shortly after the opening. The Room was clean and comfortable. I think it would be nice if there were a cold bath in the large public bath.

Thank you very much for your hospitality on this occasion. There were no major issues, and I am grateful that I was able to enjoy a generally comfortable stay. I hesitated to write this in a Review, but as I have no other way to convey my message, please allow me to share a few requests for improvement here. I am usually assigned Room 820, but this time I was shown to Room 620 for the first time. A common issue in both rooms is that the air-conditioning temperature setting is limited to a minimum of 23°C. This may not be a problem in midsummer when outdoor temperatures are high, but at this time of year the nighttime temperature drops, and at 23°C the cooling does not work well enough; each time, it becomes uncomfortably warm and makes it difficult to sleep. I understand the intention of narrowing the selectable temperature range and adjusting output at the outdoor cooling tower unit in order to reduce utility costs; however, if that results in guests having to endure an uncomfortable room temperature, I feel that is problematic. If possible, I would appreciate it if guests could select down to around 21°C. For reference, at Sotetsu Fresa Inn Yokohama Station East Exit, cooling can be set down to 20°C. In addition, compared with before the renovation, removing the working desk space and also removing the two towel hooks that were on the wall to its left has been inconvenient—there is now nowhere suitable to hang used bath towels to dry. Even in a twin room, there should be other guests besides myself who work in their rooms; having only a small table in front of a small high sofa is inconvenient. Also, leaving two chairs sitting by themselves where the desk area used to be seems like wasted floor space—and even on the lighting switch it still says “desk.” For your reference, I have attached an image of bath towel hooks installed in the full changing area at Sotetsu Fresa Inn Yokohama Station East Exit. Regarding Facility items specific to Room 620: The screw on the right-side bracket of the face-towel hook by the sink is loose and wobbles; please tighten it. Also, as for wall-mounted TV set: it tilts downward by about 7 mm on its left side; if possible, I would appreciate it if you could correct this. I sincerely apologize for raising such detailed points like an overly picky guest; however, there are many excellent aspects otherwise. As I would like continue staying with you going forward as well، these comments are offered with hopes for further improvements in convenience. I would be grateful if you could consider them positively.

After checking out, I realized at the station that I had left something in the room and called. Their quick thinking and response were excellent. It’s about a 5-minute walk from Hanshin Amagasaki Station, which is convenient for getting to Namba, Osaka, or Kobe. There is also a convenience store nearby. Even with a last-minute Saturday stay, the price was reasonable, and I had no problems during my stay. This was my second stay, and it’s easy to find—so even I, who easily gets lost, could get there without any trouble from the start. I would like to stay here again.

I stayed in a room with a ceramic open-air bath. In front of us was a quiet beach after the swimming season. Unfortunately, the weather wasn’t great, but the calm Seto Inland Sea—shallow and constantly changing—was very beautiful. At high tide in the middle of the night, the sea came right up to the road in front of the inn, creating an impressive scene you don’t often get to see. Dinner was heartfelt, homemade Japanese cuisine with an exceptionally large number of dishes, and I really appreciated the thoughtful presentation and tableware. If I could ask for one thing, I think reducing the number of items slightly and putting more cost into the main ingredients would create a menu with clearer highlights and make it even more appealing. As for the room, it had a practical layout leading from the vanity area to the shower room and then to a comfortable semi-open-air bath with a ceramic tub that was just the right size, so I had a very pleasant stay. However, it was disappointing that the sliding toilet door was extremely heavy; adding rollers would be an easy renovation that would make it much easier to use. Also, whatever fragrance is used in the elevator may be difficult for guests who are sensitive to chemicals. Keeping it clean is important; if any scent is added at all, something very subtle—such as light aromatherapy or a small sachet—would be better. There were beautiful fresh flowers arranged in the tokonoma alcove in my room, and all staff members were cheerful; I felt warmth that you can only find at a small inn like this. Finally, beds are much appreciated for elderly guests. The room is spacious enough that with minor remodeling it could become a lovely twin-bed Japanese-Western style room—and if so, I would like to stay here again.

The hot spring water is gentle and the temperature is just right. As others have mentioned, the private bath is easy to use and absolutely wonderful.\nOur child was thrilled to experience an open-air bath for the first time.\nThe alfonsino (kinmedai) was delicious—we ordered an extra portion and highly recommend it.\nThe service and hospitality were excellent as well!\nAbove all, we were amazed by the value for money—the quality of the meals and the hot spring water at this price in this area is truly highly recommended.

I was supposed to bring the Room towels to the Onsen, but a staff member who happened to be checking the water kindly brought me towels, so I could relax in the hot water and feel refreshed. The dinner was also delicious.

We visited to enjoy a family vacation. THE HOUSE has wonderful taste. From the moment we stepped inside, we fell in love with the ocean view stretching across the entire window. We were also captivated by the sight of Mt. Fuji glowing in the sunset, and couldn’t stop taking photos. There was an original photo book casually placed there, and when we opened it, inspiring words appeared, which conveyed the lovely thoughts behind this place when it was built. Since it was Golden Week, Aburatsubo and Misaki Port were crowded, but coming back felt like returning to a secluded private villa where we could truly rest and enjoy the quiet. Also, at a Hotel or Ryokan you can feel slightly rushed about breakfast times, so it was great to spend relaxed “THE HOUSE time” without that. Our dog could also stretch out and seemed very happy. Thank you very much.

I stayed here during a training trip to Kyoto. It is conveniently located near Kyoto Station’s Hachijo Exit, with a convenience store on the way to the Hotel. The Room was spacious and clean, and the Hotel staff were kind. I had a comfortable stay.

With work every day, I rarely get the chance to travel from Kansai to Tohoku. However, this is a famous long-established Accommodation that I had always wanted to visit someday, and this time I finally made it happen. As expected, it was wonderful. The vast, beautifully maintained garden, delicious meals, and the well-trained staff who welcomed us so pleasantly made it truly relaxing. Thanks to tips from the staff, we also visited Higashine City and Tendo City the next day and enjoyed lots of great local food. I also accidentally left my electric toothbrush behind, and I really appreciate how quickly you handled it. This is another Accommodation I would definitely love to return to.

The following items were listed in the Facility information, so I brought them from home, but they were actually provided at the amenity bar. I was very pleased, but it might be helpful to update the Facility information for future guests. × Comb/Brush × Bath Additives × Yukata × Lotion × Emulsion × Makeup Remover This time, I was able to stay at a very reasonable price, and I also appreciated the extension cord and extra towels provided in the Room. I will definitely use this place again when visiting Wakayama!

It was a Hotel I booked for my wife. She said the large public bath was spacious and relaxing. She also said the breakfast had a good variety, so it never got boring.

I stayed here on a short trip to Ibaraki. Due to a mistake in my reservation, I asked to change from a smoking room to a non-smoking room, and even though it wasn’t really an appropriate time to call, they handled it politely—great first impression!! On the day as well, everyone was extremely courteous, and I could really feel the hotel’s high standards. Even though it was an inexpensive room, it had a solid table and chairs, so I was able to get plenty of work done! Although I received a welcome drink, there was also cold water in the fridge, which made me feel they truly care about their guests. The large parking lot is also great. One thing—I’m disappointed I didn’t get to try the famous late-night soba!! I’ll be back!!

This is a wonderful Hotel!! When making our Reservation, I called with various questions, and they answered everything kindly and thoroughly. Even when we arrived late for check-in at 6:00 p.m., they quickly arranged dinner so we could make it to the Yokagura performance, and we were able to go with plenty of time. The Room and the entire property were spotless, and everything was excellent—the soothing large Onsen bath, well-stocked amenities, and innovative two-way pillows that let you choose the height and firmness. We made a Reservation for two Rooms for three adults. Since the Rooms were different types, we assumed they would be on different floors, but they placed us in adjacent Rooms. My father has difficulty walking, and his Room was near the elevator, which was a huge help. I believe this was their thoughtful consideration—thank you very much. It’s clear that all staff provide warm service, work carefully, and always put guests first—this is truly an outstanding Hotel. We were moved by the breathtaking Takachiho Gorge we had long dreamed of seeing as well as Yokagura at night. Relaxing at this wonderful Accommodation made my father’s 80th birthday celebration and my birthday an unforgettable memory! To all the staff members—thank you so much!!

We stayed here to watch the Super Formula race in Motegi and to explore the surrounding area. The Facility was new, and we were very satisfied with the Onsen and breakfast. We were also soothed by Cocoa-chan’s warm welcome, and had a very comfortable stay. Thank you very much. We would love to stay again.

Although it is an older building, it is well cared for and kept very clean. Thank you very much to the proprietress and all the staff. If checkout were at 11:00, we could have had a more relaxed morning... We would love to stay again.

It was the best stay. The hospitality was better than any Hotel I have stayed at, and the staff were truly wonderful. We enjoyed hearing various stories during the Shuttle Service ride. We were completely satisfied with everything—the Room, amenities, and minibar. The view from the Room was absolutely breathtaking, and we were able to spend a truly happy day. Of course, the food was also very satisfying. The main dishes—venison and sweetfish—were incredibly delicious and made us want to come back again.

I was thrilled by the new, beautiful building. The minibar-inspired table setting in the room made it feel like a special escape from everyday life. Dinner featured luxurious ingredients such as foie gras, truffles, and sea urchin, and the requested Omi beef tenderloin steak was perfectly sized and wonderfully tender. From start to dessert, it was an unforgettable dining experience. The fresh salad and fruit at breakfast were excellent, and above all, the French toast was outstanding—like a soft, custard-like pudding inside a baguette. I could truly feel the thoughtful hospitality of every staff member reflected in the meals, the room furnishings, and throughout the entire property.