Seluruh negara × Penilaian perkhidmatan pelanggan yang tinggi di Hotel·penginapan gaya Jepun - 73Halaman

Almost directly connected to Kitahama Station, and the front desk staff were exceptionally kind. The room type I stayed in had a separate bathtub that was very convenient—overall, I had an extremely comfortable stay. I sincerely appreciate everything. I would love to stay with you again next time. Thank you very much.

I often stay here when visiting Kyoto for personal trips. I like the quiet setting away from the downtown area. Shin-Sawaragi Street runs north–south toward the Imperial Palace. Some old wooden houses still remain, and over the past few years I’ve been coming here, more small places such as stand bars have opened along the street and side lanes. With an 11:00 check-out, and since it was a hot season, I was able to relax in my Room. I think I’ll stay here again next time.

We stayed with my parents, my spouse and I, our three children, and one dog. We arrived after 2:00 pm, and they kindly allowed us to check in. We stayed in two Rooms, Seiran and Gekpaku, and breakfast was served for all seven of us together in Seiran. For dinner, the seven of us gathered around the irori hearth to grill the ingredients we brought, enjoying a relaxed time together. It was also fun to use the Tuk-Tuk Shuttle Service to Mochimune Station and Mochimune Minato Onsen. The grassy garden and cool earthen-floor area were comfortable for our dog as well, making this a pleasant trip for the whole family. We would love to visit again in a different season.

All the staff were incredibly cheerful, which made for a very pleasant stay. The building feels a bit old, but it seems to be well maintained and thoroughly cleaned. The baths are also clean. While I was using the large public bath, a staff member came by to check on things and even cleaned up what looked like fallen leaves. I stayed two nights with breakfast and dinner included, and there was such a wide variety of dishes that I never got bored—everything was delicious and very filling.

It was the weekend right before the Obon holidays, so every Accommodation was expensive and I was looking for somewhere affordable. Since it was cheap, I didn’t have high expectations, but it was clean, the shampoo and other amenities were POLA, the room size was just right for a solo stay, and I was satisfied with the breakfast curry and bread. I was able to park at a nearby parking lot for only 600 yen. This is a Hotel I’d like to stay at again when I visit Kitakyushu. Thank you very much.

The food was delicious, the free drinks were great, and we could watch the fireworks right in front of us—it was amazing. Thank you very much. If we have another opportunity, we would definitely like to stay again.

It was pleasant that everything—from the lobby and hallways to inside the elevator—was covered with tatami mats. Right after check-in, we were welcomed with cold matcha tea, which was a nice touch. Both breakfast and dinner were served in a private room across the hallway. The simmered kinki (rockfish) was especially delicious. The staff were also very attentive. I think it would have been perfect if face towels were provided in the large public bath.

Even though I arrived late, the front desk staff were kind and made me feel at ease.

We stayed here because we wanted to see the ocean, and our child wanted to visit the aquarium. The boat platter was incredibly lavish—my mother was thrilled, and our child kept saying how delicious it was and ate a lot (the presentation was beautiful, so we took photos before eating). The rice cooked in a pot was also excellent; we could even hear other guests saying how good the rice was. The room was spacious, with a large window offering a full ocean view that made it feel very open and relaxing. We used both the evening and morning baths; since it’s not a hot spring, it may feel more like a regular public bath. However, the bath with an ocean view had great scenery, so we ended up soaking for quite a while. As smokers, we usually use an indoor smoking area at hotels, but here the smoking area is outside next to the front desk—being able to smoke while looking at the sea in clean air felt refreshing and was quietly appreciated. The parking lot also had plenty of space; even our large minivan fit easily. Everyone at the front desk and during dinner service was kind and helpful. Thank you very much.

It was my first stay in a while. Last time, it was shortly after the opening. The Room was clean and comfortable. I think it would be nice if there were a cold bath in the large public bath.

Thank you very much for your hospitality on this occasion. There were no major issues, and I am grateful that I was able to enjoy a generally comfortable stay. I hesitated to write this in a Review, but as I have no other way to convey my message, please allow me to share a few requests for improvement here. I am usually assigned Room 820, but this time I was shown to Room 620 for the first time. A common issue in both rooms is that the air-conditioning temperature setting is limited to a minimum of 23°C. This may not be a problem in midsummer when outdoor temperatures are high, but at this time of year the nighttime temperature drops, and at 23°C the cooling does not work well enough; each time, it becomes uncomfortably warm and makes it difficult to sleep. I understand the intention of narrowing the selectable temperature range and adjusting output at the outdoor cooling tower unit in order to reduce utility costs; however, if that results in guests having to endure an uncomfortable room temperature, I feel that is problematic. If possible, I would appreciate it if guests could select down to around 21°C. For reference, at Sotetsu Fresa Inn Yokohama Station East Exit, cooling can be set down to 20°C. In addition, compared with before the renovation, removing the working desk space and also removing the two towel hooks that were on the wall to its left has been inconvenient—there is now nowhere suitable to hang used bath towels to dry. Even in a twin room, there should be other guests besides myself who work in their rooms; having only a small table in front of a small high sofa is inconvenient. Also, leaving two chairs sitting by themselves where the desk area used to be seems like wasted floor space—and even on the lighting switch it still says “desk.” For your reference, I have attached an image of bath towel hooks installed in the full changing area at Sotetsu Fresa Inn Yokohama Station East Exit. Regarding Facility items specific to Room 620: The screw on the right-side bracket of the face-towel hook by the sink is loose and wobbles; please tighten it. Also, as for wall-mounted TV set: it tilts downward by about 7 mm on its left side; if possible, I would appreciate it if you could correct this. I sincerely apologize for raising such detailed points like an overly picky guest; however, there are many excellent aspects otherwise. As I would like continue staying with you going forward as well، these comments are offered with hopes for further improvements in convenience. I would be grateful if you could consider them positively.

Just down the escalator from the South Exit of Mito Station and before crossing the Sakura River—an excellent location with easy access. It was convenient to leave my luggage and pick it up later, and there’s also a lounge where you can relax freely until 24:00, which was great for taking it easy until my train Reservation time. The staff were kind as well. The free breakfast included a local dish called Nuppe-jiru, which was rich and delicious. The Room was spacious for one person and very comfortable. It was bright and clean. If I had to mention anything, a slightly longer shoehorn would have been easier to use, and the disposable slippers were thin, so I wish I had brought my own. Overall, I was very satisfied.

After checking out, I realized at the station that I had left something in the room and called. Their quick thinking and response were excellent. It’s about a 5-minute walk from Hanshin Amagasaki Station, which is convenient for getting to Namba, Osaka, or Kobe. There is also a convenience store nearby. Even with a last-minute Saturday stay, the price was reasonable, and I had no problems during my stay. This was my second stay, and it’s easy to find—so even I, who easily gets lost, could get there without any trouble from the start. I would like to stay here again.

I stayed in a room with a ceramic open-air bath. In front of us was a quiet beach after the swimming season. Unfortunately, the weather wasn’t great, but the calm Seto Inland Sea—shallow and constantly changing—was very beautiful. At high tide in the middle of the night, the sea came right up to the road in front of the inn, creating an impressive scene you don’t often get to see. Dinner was heartfelt, homemade Japanese cuisine with an exceptionally large number of dishes, and I really appreciated the thoughtful presentation and tableware. If I could ask for one thing, I think reducing the number of items slightly and putting more cost into the main ingredients would create a menu with clearer highlights and make it even more appealing. As for the room, it had a practical layout leading from the vanity area to the shower room and then to a comfortable semi-open-air bath with a ceramic tub that was just the right size, so I had a very pleasant stay. However, it was disappointing that the sliding toilet door was extremely heavy; adding rollers would be an easy renovation that would make it much easier to use. Also, whatever fragrance is used in the elevator may be difficult for guests who are sensitive to chemicals. Keeping it clean is important; if any scent is added at all, something very subtle—such as light aromatherapy or a small sachet—would be better. There were beautiful fresh flowers arranged in the tokonoma alcove in my room, and all staff members were cheerful; I felt warmth that you can only find at a small inn like this. Finally, beds are much appreciated for elderly guests. The room is spacious enough that with minor remodeling it could become a lovely twin-bed Japanese-Western style room—and if so, I would like to stay here again.

The meals, the Room’s open-air bath, and the service were all excellent. We were able to fully enjoy a special getaway and relax at our own pace. We would love to visit again!

I was surprised to find my skin felt so smooth the next morning. The hot spring and large public bath were excellent. Dinner is served in a semi-private setting, so you can relax and enjoy your meal. Breakfast is buffet-style with a wide variety of options, and both Japanese and Western dishes are delicious. I went back for seconds of the clam miso soup. There is also a shuttle bus to the station, making it convenient even if you’re not driving.

We visited to enjoy a family vacation. THE HOUSE has wonderful taste. From the moment we stepped inside, we fell in love with the ocean view stretching across the entire window. We were also captivated by the sight of Mt. Fuji glowing in the sunset, and couldn’t stop taking photos. There was an original photo book casually placed there, and when we opened it, inspiring words appeared, which conveyed the lovely thoughts behind this place when it was built. Since it was Golden Week, Aburatsubo and Misaki Port were crowded, but coming back felt like returning to a secluded private villa where we could truly rest and enjoy the quiet. Also, at a Hotel or Ryokan you can feel slightly rushed about breakfast times, so it was great to spend relaxed “THE HOUSE time” without that. Our dog could also stretch out and seemed very happy. Thank you very much.

I stayed here during a training trip to Kyoto. It is conveniently located near Kyoto Station’s Hachijo Exit, with a convenience store on the way to the Hotel. The Room was spacious and clean, and the Hotel staff were kind. I had a comfortable stay.

This was my second stay. The Room size and Facility are fairly standard, but everything is well cleaned and feels very fresh and spotless. The real highlight is the breakfast—there’s a great variety, and everything is delicious. Made-to-order dishes like lemon steak and fried horse mackerel, limited-time specials, and the homemade pudding for dessert were all excellent—I was truly satisfied. The breakfast staff were also kind and attentive, making this a Hotel I’d happily recommend to others. I’ll definitely stay here again when I’m back in town!

We had been looking forward to our stay even before arriving. We stayed in a Room with a slide, and the kids were thrilled (an early elementary schooler and a 3-year-old). The Facility offerings were also excellent, so we had no trouble at all even with children (including a space where kids can play). They also organized a festival event inside the Hotel during our visit, and we joined that as well. All the staff were kind, and we felt their hospitality everywhere. The view from the rooftop terrace was wonderful (morning is recommended). During dinner, there was live music, and they included songs that children would enjoy, so it never got boring. Highly recommended for families with children. Of course, I think it would be a very satisfying stay for adults only as well. We will definitely return. Thank you very much for everything.