Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 73Page Number

I stayed here for hiking in the Yatsugatake Mountains. The location was great, and the price was reasonable. The bed was spacious, which I really appreciated. I was also grateful that they kindly froze my ice packs for me. I’d like to stay here again.

Everything was excellent. The food, the service, and the atmosphere were all outstanding. We had a wonderful time. We would love to stay here again when we visit Kyoto.

This was our second stay. Both dinner and breakfast used local ingredients, and we enjoyed them very much. When staying in Yufuin, this is the Accommodation my family always requests. The staff were courteous, our privacy was well maintained, and we were able to relax at a leisurely pace. This Room also had both an indoor bath and an outdoor bath, so whenever we had free time, we soaked in the tub. We’re looking forward to our next visit.

Being close to the station is everything. No matter what, being close to the station matters most. Getting to the Accommodation can be tough with luggage, but you arrive in no time, which is wonderful. They even offer a welcome drink service—thank you.

This was my third stay. I was worried about road restrictions due to the heavy rain, but everything was fine. The meals were delicious, and there is a semi-open-air bath with a view of the fishing lights. I’m planning to visit by motorcycle next year.

The staff were very kind and attentive, and I was very satisfied.

We had been looking forward to our stay even before arriving. We stayed in a Room with a slide, and the kids were thrilled (an early elementary schooler and a 3-year-old). The Facility offerings were also excellent, so we had no trouble at all even with children (including a space where kids can play). They also organized a festival event inside the Hotel during our visit, and we joined that as well. All the staff were kind, and we felt their hospitality everywhere. The view from the rooftop terrace was wonderful (morning is recommended). During dinner, there was live music, and they included songs that children would enjoy, so it never got boring. Highly recommended for families with children. Of course, I think it would be a very satisfying stay for adults only as well. We will definitely return. Thank you very much for everything.

The Onsen on the 1st floor was spacious and very relaxing. I was concerned about a chlorine smell, but it was hardly noticeable. I enjoyed it twice, at night and early in the morning. The breakfast was also delicious, and the dining area was comfortably spacious. I will definitely use this facility again.

We stayed here as a couple in August. It was very reasonably priced, yet everything was excellent overall. The meal included wagyu beef grilled on a ceramic plate, and even if it was cooked a bit too long, it was still very tender. The other dishes were also delicious. The portions were generous, and we were completely satisfied with both dinner and breakfast. The staff were friendly, and the building was clean. We’d love to use the bath again. If we have the chance, we would definitely stay again, and we would recommend it to others as well.

I stayed for two nights on Friday and Saturday. The building is certainly old, but the Room was thoroughly cleaned and very comfortable. When staying at a Hotel, I personally pay attention to how bright the Room is and the location and number of power outlets. This Hotel had a light by the window, and additional outlet strips installed by the bedside and on the table, which I found very well thought out. I also enjoyed choosing from the small breakfast side dishes. It’s a big plus that Saturday is priced the same as weekdays. This is a Hotel I’d like to stay at again when I’m in this area.

This is a wonderful Hotel!! When making our Reservation, I called with various questions, and they answered everything kindly and thoroughly. Even when we arrived late for check-in at 6:00 p.m., they quickly arranged dinner so we could make it to the Yokagura performance, and we were able to go with plenty of time. The Room and the entire property were spotless, and everything was excellent—the soothing large Onsen bath, well-stocked amenities, and innovative two-way pillows that let you choose the height and firmness. We made a Reservation for two Rooms for three adults. Since the Rooms were different types, we assumed they would be on different floors, but they placed us in adjacent Rooms. My father has difficulty walking, and his Room was near the elevator, which was a huge help. I believe this was their thoughtful consideration—thank you very much. It’s clear that all staff provide warm service, work carefully, and always put guests first—this is truly an outstanding Hotel. We were moved by the breathtaking Takachiho Gorge we had long dreamed of seeing as well as Yokagura at night. Relaxing at this wonderful Accommodation made my father’s 80th birthday celebration and my birthday an unforgettable memory! To all the staff members—thank you so much!!

Because the Reviews were highly rated, I had wanted to visit for a long time. When I actually stayed, it was exactly as the Reviews said, and I felt truly relaxed. The iron-rich Onsen was wonderful, and the Room was very clean; throughout the property I could also sense the owner’s thoughtful touches, which made my stay extremely comfortable. I also appreciated the staff’s respectful sense of distance—it really helped someone like me who tends to get nervous. The meals were outstanding; I’ve never had fish this fresh before, and the meat was also incredibly delicious—I was genuinely impressed! Breakfast was comforting and delicious as well, and I enjoyed a wonderful time right up to the very end. It was a lovely one-night, two-day stay. Thank you very much. I will definitely come again!

A quiet setting, a clean Room with a great view, and above all, delicious meals made for a truly wonderful stay. I had the chance to speak with the owner at breakfast and could really feel the care and dedication they put into this place. They were such a lovely person, and I was truly glad I came. Thank you for a wonderful time!

We stayed as a couple specifically for the host’s guided tour, and thanks to it we were able to make a very satisfying pilgrimage. Thank you very much. Without the guide, I don’t think we could have felt this level of satisfaction or fulfillment. At each key point, he gave careful explanations and taught us what kinds of prayers are appropriate for the deities enshrined there. That was extremely important for our visit. As for the Accommodation, since it is rented as an entire house, it felt just like staying at home. We truly felt at ease and were able to sleep soundly. Thank you for this wonderful connection and opportunity. We would also like to express our gratitude for the guidance of the deities of Ise Jingu Shrine.

My daughter and I had a wonderful stay. Everything we ate was delicious, and we enjoyed a very filling meal—simply the best! We were really looking forward to the baths; it was raining on the first day so we couldn’t use the open-air bath, but the rain stopped the next morning and we were able to go in. The view was amazing! If I had to say one thing, I would have preferred the bath temperature a little lower—it felt quite hot. Still, we’d love to stay again. Thank you very much.

This was my first stay, and I was very satisfied. The buffet offered a wide variety of dishes with excellent quality, and I appreciated how promptly empty plates were cleared away. There were several ice machines with water dispensers, and the Room also had a pitcher for cold water, so it was nice to relax in the Room and rehydrate after a bath. Overall, it’s a great Accommodation with a strong sense of cleanliness and hospitality.

This was our first stay here on a trip with four friends. The Room, the meals, and above all the service from all staff were outstanding. Every staff member was courteous and kind, and we truly felt first-class hospitality—worthy of a five-star Accommodation. Thanks to you, we were able to relax throughout our stay and enjoy a special time. The clean and comfortable Room, the wide variety of delicious and thoughtfully prepared buffet dishes, and the wonderful Onsen—all exceeded our expectations. Everyone in our group was very satisfied with this trip. When we visit Kusatsu again, we would definitely like to stay at Hotel Ichii again.

Everything went smoothly throughout our stay. A beautiful universal-access room with a shower booth in this location is truly a rare find! The staff were very attentive both at the front desk and on the 30th floor, and all of the dining options were delicious—I was already thinking about how I’d spend my time on my next visit. Thank you very much.

The first Hotel in Japan to join Small Luxury Hotels of the World (SLH). The highest level of comfort! They promptly accommodated a sudden Room change and provided wonderfully courteous service. Thank you very much. The same attendant as last time assisted us again, and everyone was delighted with the consistently excellent service. The Hotel’s atmosphere and the staff are always polite and kind—truly outstanding! We will definitely stay again.

This was my first stay, and I was completely satisfied with everything—the Room, spa treatments, baths, and meals! Since it’s all-inclusive, there were complimentary drink services in various areas, and it was wonderful to enjoy the café while soaking in the footbath. The amenities were well stocked, and perhaps because it was a weekday, the baths were almost private so I could relax at my own pace. There’s also a gym, making it an ideal Hotel stay. I’d love to stay again.