전국 × 고객 서비스 평가가 높은 호텔·료칸 - 73페이지

This was my first stay here. The Onsen on the second floor was wonderful and easy to use at convenient hours, and breakfast was so delicious that I had seconds of rice. I also appreciated how close it is to Imaike Station.

I originally planned to stay for one night and then move to another Accommodation, but it was so comfortable that I extended my stay for a Multiple Night Stay. The property was very clean, the air conditioning worked well, and the view was beautiful. Breakfast was carefully prepared, and on the second day they changed the menu. They also provided options for children. During my stay, I enjoyed coffee, and in the evening I had a little alcohol as well. It was a wonderful stay. The view from the Room was great, and the Room was spacious, clean, and comfortable. Thank you very much.

I planned to share the Room name as part of a birthday message for him, and the Ryokan kindly helped by arranging a bouquet in the Room. Then, on the day, they upgraded our Room, which also made my message to him even more special, and it became a time that brought us even closer (lol). The staff were very kind, and since the bath was private to our Room only, we were able to relax and enjoy our time together. I would definitely like to stay again! Thank you very much.

This is my regular place to stay in Chino. The rooms are like a standard business hotel, but the soundproofing is excellent. This time my room was next to the elevator, yet I heard nothing at all. It seemed nearly fully booked, but I couldn’t hear any noise from other rooms either—perfect for a quiet stay. The owner’s dog, whom I often see in the morning and evening, is absolutely adorable, and I always look forward to saying hello on each visit. There is a large hot-spring bath on the first floor with wonderful water quality. It’s open from 6:00 a.m., so I hardly ever use the bathtub in my room. After soaking, there’s also a massage chair room where you can fully unwind from travel or work fatigue. In the morning, complimentary coffee is available next to the front desk, and it’s very good—I enjoy it every time. The entire building is non-smoking, but there is a designated smoking area by the entrance, so it isn’t inconvenient. It feels like the best of both worlds: an onsen ryokan and a business hotel combined. Every time I stay here, I tell myself that next time I’ll try the breakfast buffet.

I have stayed in Shuzenji at Yagyu-no-Sho and at Sora next door, but this was my first stay at Asaba. 　The moment I arrived and stepped into the entrance, a pond and a Noh stage opened up before me—an overwhelming view. I also noticed the pleasant scent of wood and the crisp, refined air. I assume everything is kept impeccably clean. Our Room was in the second-lowest price range, but it still had a view of the Noh stage, and with two adjoining rooms it felt very comfortable. 　Both the staff member who guided us to our Room and handled check-in, and the attendant who served dinner and breakfast, were courteous yet pleasantly friendly, which helped me relax. Some luxury top-tier Accommodations have staff who make guests feel tense, but that was not the case here. 　Dinner made it clear that each dish was prepared with great care. The soft-shelled turtle winter melon soup and the horse mackerel sashimi were outstanding. However, as others have mentioned, since the grilled dish was sweetfish and the rice was also sweetfish rice, I would have preferred a sea fish for the grilled course. 　I used the large public bath about twice without running into anyone, so I could unwind in peace. The in-room bath was also very comfortable. I spent time in the salon before dinner on day one and after breakfast on day two; it was wonderfully quiet there, so I could relax while looking out over the pond and Noh stage. 　I would like to stay again in a different season.

Three of us (all women) stayed here. The staff’s hospitality was wonderful, and we felt very comfortable throughout our stay. The bath was also clean and lovely. The sound of the waves was soothing and relaxing. Both dinner and breakfast offered a wide variety of dishes, and we enjoyed chatting with the person who served our meals—everything impressed us from start to finish. If we come back to Yuhigaura again, we will definitely stay here again!

I often stay here when visiting Kyoto for personal trips. I like the quiet setting away from the downtown area. Shin-Sawaragi Street runs north–south toward the Imperial Palace. Some old wooden houses still remain, and over the past few years I’ve been coming here, more small places such as stand bars have opened along the street and side lanes. With an 11:00 check-out, and since it was a hot season, I was able to relax in my Room. I think I’ll stay here again next time.

The property was very clean and excellent. Even without dinner, the complimentary drinks, snacks, and late-night meal were more than enough. The hot spring was wonderful—perfect when you want to relax and unwind.

We stayed with my parents, my spouse and I, our three children, and one dog. We arrived after 2:00 pm, and they kindly allowed us to check in. We stayed in two Rooms, Seiran and Gekpaku, and breakfast was served for all seven of us together in Seiran. For dinner, the seven of us gathered around the irori hearth to grill the ingredients we brought, enjoying a relaxed time together. It was also fun to use the Tuk-Tuk Shuttle Service to Mochimune Station and Mochimune Minato Onsen. The grassy garden and cool earthen-floor area were comfortable for our dog as well, making this a pleasant trip for the whole family. We would love to visit again in a different season.

All the staff were incredibly cheerful, which made for a very pleasant stay. The building feels a bit old, but it seems to be well maintained and thoroughly cleaned. The baths are also clean. While I was using the large public bath, a staff member came by to check on things and even cleaned up what looked like fallen leaves. I stayed two nights with breakfast and dinner included, and there was such a wide variety of dishes that I never got bored—everything was delicious and very filling.

The food was delicious, the free drinks were great, and we could watch the fireworks right in front of us—it was amazing. Thank you very much. If we have another opportunity, we would definitely like to stay again.

It was pleasant that everything—from the lobby and hallways to inside the elevator—was covered with tatami mats. Right after check-in, we were welcomed with cold matcha tea, which was a nice touch. Both breakfast and dinner were served in a private room across the hallway. The simmered kinki (rockfish) was especially delicious. The staff were also very attentive. I think it would have been perfect if face towels were provided in the large public bath.

Even though I arrived late, the front desk staff were kind and made me feel at ease.

It was my first stay in a while. Last time, it was shortly after the opening. The Room was clean and comfortable. I think it would be nice if there were a cold bath in the large public bath.

Thank you very much for your hospitality on this occasion. There were no major issues, and I am grateful that I was able to enjoy a generally comfortable stay. I hesitated to write this in a Review, but as I have no other way to convey my message, please allow me to share a few requests for improvement here. I am usually assigned Room 820, but this time I was shown to Room 620 for the first time. A common issue in both rooms is that the air-conditioning temperature setting is limited to a minimum of 23°C. This may not be a problem in midsummer when outdoor temperatures are high, but at this time of year the nighttime temperature drops, and at 23°C the cooling does not work well enough; each time, it becomes uncomfortably warm and makes it difficult to sleep. I understand the intention of narrowing the selectable temperature range and adjusting output at the outdoor cooling tower unit in order to reduce utility costs; however, if that results in guests having to endure an uncomfortable room temperature, I feel that is problematic. If possible, I would appreciate it if guests could select down to around 21°C. For reference, at Sotetsu Fresa Inn Yokohama Station East Exit, cooling can be set down to 20°C. In addition, compared with before the renovation, removing the working desk space and also removing the two towel hooks that were on the wall to its left has been inconvenient—there is now nowhere suitable to hang used bath towels to dry. Even in a twin room, there should be other guests besides myself who work in their rooms; having only a small table in front of a small high sofa is inconvenient. Also, leaving two chairs sitting by themselves where the desk area used to be seems like wasted floor space—and even on the lighting switch it still says “desk.” For your reference, I have attached an image of bath towel hooks installed in the full changing area at Sotetsu Fresa Inn Yokohama Station East Exit. Regarding Facility items specific to Room 620: The screw on the right-side bracket of the face-towel hook by the sink is loose and wobbles; please tighten it. Also, as for wall-mounted TV set: it tilts downward by about 7 mm on its left side; if possible, I would appreciate it if you could correct this. I sincerely apologize for raising such detailed points like an overly picky guest; however, there are many excellent aspects otherwise. As I would like continue staying with you going forward as well، these comments are offered with hopes for further improvements in convenience. I would be grateful if you could consider them positively.

Just down the escalator from the South Exit of Mito Station and before crossing the Sakura River—an excellent location with easy access. It was convenient to leave my luggage and pick it up later, and there’s also a lounge where you can relax freely until 24:00, which was great for taking it easy until my train Reservation time. The staff were kind as well. The free breakfast included a local dish called Nuppe-jiru, which was rich and delicious. The Room was spacious for one person and very comfortable. It was bright and clean. If I had to mention anything, a slightly longer shoehorn would have been easier to use, and the disposable slippers were thin, so I wish I had brought my own. Overall, I was very satisfied.

After checking out, I realized at the station that I had left something in the room and called. Their quick thinking and response were excellent. It’s about a 5-minute walk from Hanshin Amagasaki Station, which is convenient for getting to Namba, Osaka, or Kobe. There is also a convenience store nearby. Even with a last-minute Saturday stay, the price was reasonable, and I had no problems during my stay. This was my second stay, and it’s easy to find—so even I, who easily gets lost, could get there without any trouble from the start. I would like to stay here again.

I stayed in a room with a ceramic open-air bath. In front of us was a quiet beach after the swimming season. Unfortunately, the weather wasn’t great, but the calm Seto Inland Sea—shallow and constantly changing—was very beautiful. At high tide in the middle of the night, the sea came right up to the road in front of the inn, creating an impressive scene you don’t often get to see. Dinner was heartfelt, homemade Japanese cuisine with an exceptionally large number of dishes, and I really appreciated the thoughtful presentation and tableware. If I could ask for one thing, I think reducing the number of items slightly and putting more cost into the main ingredients would create a menu with clearer highlights and make it even more appealing. As for the room, it had a practical layout leading from the vanity area to the shower room and then to a comfortable semi-open-air bath with a ceramic tub that was just the right size, so I had a very pleasant stay. However, it was disappointing that the sliding toilet door was extremely heavy; adding rollers would be an easy renovation that would make it much easier to use. Also, whatever fragrance is used in the elevator may be difficult for guests who are sensitive to chemicals. Keeping it clean is important; if any scent is added at all, something very subtle—such as light aromatherapy or a small sachet—would be better. There were beautiful fresh flowers arranged in the tokonoma alcove in my room, and all staff members were cheerful; I felt warmth that you can only find at a small inn like this. Finally, beds are much appreciated for elderly guests. The room is spacious enough that with minor remodeling it could become a lovely twin-bed Japanese-Western style room—and if so, I would like to stay here again.

The meals, the Room’s open-air bath, and the service were all excellent. We were able to fully enjoy a special getaway and relax at our own pace. We would love to visit again!

I was surprised to find my skin felt so smooth the next morning. The hot spring and large public bath were excellent. Dinner is served in a semi-private setting, so you can relax and enjoy your meal. Breakfast is buffet-style with a wide variety of options, and both Japanese and Western dishes are delicious. I went back for seconds of the clam miso soup. There is also a shuttle bus to the station, making it convenient even if you’re not driving.