全國 × 接待・服務評價高的飯店·日式旅館 - 40頁面

The Facility and Room were stylish, impeccably clean, and incredibly relaxing. The tea and snacks prepared at check-in were also chic and instantly lifted my mood. All the in-room amenities, as well as the sweets, coffee, and other refreshments provided, felt carefully selected. Dinner was far better than I had imagined—delicious, of course, and beautifully presented for the eyes as well. I requested a mixed pairing of sake and wine, which turned out to be exactly right; even though my appetite had been down from summer fatigue, both the drinks and the food went down easily. I also heard that even the seasonings are handmade, and my overall satisfaction was higher than at an auberge—maybe it is an auberge? The garden view was lovely too; with wonderful food and drinks plus attentive service, it became an unforgettable night. All of the staff were courteous yet friendly—I’d love to see them again. I’d like to visit again in a different season.

The Onsen was even smoother and more moisturizing than I imagined. The meals were great—beautifully presented and delicious! There was almost too much food. The staff’s warm smiles left a strong impression, and it’s a place I’d love to visit again someday. Thank you for your thoughtful Shuttle Service.

The staff were very kind and helpful, both when I called with questions and when I arrived late. The Room was spacious and comfortable, and it was great that the bath and toilet were separate. I thought it would be nice to have a chair in the washing area of the bathroom. There was a roadside station nearby, and a 7-Eleven right next door, which was very convenient. The Room photos on the website showed a round table and two chairs, but the Room I was shown had only one chair and no table, which was inconvenient. However, when I spoke to the front desk the next day, they didn’t have a table but they lent me an additional chair, which really helped. Thanks to that, I was able to relax and enjoy my stay. Thank you very much.

I gave my elderly mother, who can go anywhere on her own, a solo trip as a gift. When she returned home, she was truly delighted and spoke very highly of the wonderful service provided by the Ryokan staff. The meals were also delicious, and above all, it seems she was able to relax completely. Thank you very much. I plan to give her another trip as a gift once more within this year, and I would appreciate your kind support when that time comes.

Our family stayed for one night. The Room was very spacious and comfortable. Dinner showed great attention to detail, and the wonderful dishes truly brought out the natural flavors of the ingredients. Both the fish and meat were grilled fresh on the spot, so everything was absolutely delicious. The breakfast delivered to our Room also highlighted the ingredients just like dinner, and it was outstanding in both presentation and taste. Above all, every staff member was kind and welcoming, and we had a truly wonderful time. Thank you very much.

This Hotel has truly wonderful staff. I don’t think there are many Hotels where the team is this naturally warm and friendly. It made me feel at ease. Also, the breakfast was so delicious that it surprised me. Each dish felt carefully prepared. The curry in particular tasted like it was from a specialty restaurant (or even better). I was able to relax in a spacious setting and was very satisfied. One disappointing point: when I turned on the air conditioner because of the intense heat, an unpleasant sour-smelling air blew out. I couldn’t stand it, so I opened the window and gave up on using the air conditioner. Also, a large garbage bag—apparently left outside a guest room—was left sitting in the hallway, which made me uncomfortable. (I understand staff can’t constantly patrol, so this may be more an issue of guest manners.) When I visit Kumamoto again, I would like to stay here and enjoy breakfast again, so please just address the air conditioner cleaning issue.

I stayed for one night, and it was a wonderful Hotel from start to finish. The Room uses a PIN code system with no key, so it was very convenient to go out without having to carry a key around. In the evening, alcoholic drinks were all-you-can-drink (free). It was a shame the large public bath didn’t have an open-air bath, but it was clean and the alkaline Onsen water was excellent. Breakfast offered a great selection of both Japanese and Western dishes, and I was very satisfied. I was also impressed by the thoughtful services—being able to choose your pillow, and free coffee and drinks available at all times. What makes this Hotel stand out is how they thoroughly reduce operating costs within what guests can reasonably accept—such as shortening breakfast hours to about two hours, asking guests to help with tidying up, using PIN codes instead of keys, and not handing out unnecessary amenities—and then use those savings to enhance guest services like free drinks and alcohol overall. I felt this approach significantly increases satisfaction. I admired how well they strike that perfect balance where you feel like thinking, “They do so much for us—so we can do this much in return.” I would definitely like to stay again.

The property, amenities, and hospitality were all excellent, and we happened to be able to watch fireflies as well, making our stay extremely satisfying.

During our 2-night, 3-day stay, we were able to truly relax both body and mind. Since we live in Saitama and this is Kagoshima, we can’t visit often, but we would definitely love to return. From the warm welcome to the delicious dinner… the treats of shochu and fireworks… I’m still thinking about how best to describe how wonderful it all was. The food was never flashy; instead, it was carefully prepared using freshly harvested vegetables and local fish and meat, and it felt as if I was becoming healthier from the inside out. Simply delicious! You can also feel the attention given to the tableware and presentation. The hot spring water… without a doubt, it was outstanding. We also felt completely at ease in our Room. Above all, we could sense kindness and care in every detail. The message written on a beautiful leaf, and the rice balls and rolled omelet you gave us to take when going out or returning—both were heartwarming and delicious. Thank you very much. Your warm hospitality—while maintaining just the right distance for each guest—was excellent in every way. This Accommodation reminded us of a gentle kindness that daily busyness had made us forget. Lastly… we hope that adorable pair of chickens stays healthy for a long time. Thank you for such wonderful memories. We would love to visit again for sure.

We stayed here as three generations, traveling with my parents-in-law. Before our stay, I contacted the Accommodation twice to ask whether our Rooms could be on the same floor, whether we could dine in the same venue, and about meals for the children. Both times, the staff responded courteously, which made us feel at ease on the day of arrival. As this is a long-established Ryokan, the building is not new, but it has a calm atmosphere that suited my parents-in-law perfectly. Some wallpaper in parts of the Room was peeling, and perhaps due to a special type of wallpaper there was some fuzz that seemed to float around, but overall the Room was relatively clean. The meals were kaiseki-style and just the right amount; our family enjoyed them very much. The staff also explained each dish carefully, making it a truly pleasant dining experience. There was also an excellent selection of alcoholic drinks. When traveling with children we often end up choosing buffet-style dining elsewhere, so it was a great experience for them to enjoy kaiseki cuisine as well. In the lounge, perhaps because it is open to non-staying guests too, all seats were taken at first; once seats became available they called our Room via internal phone so we could use it. We were able to spend relaxing time together as a family. As for the Onsen, there is nothing to complain about—the water quality was wonderful and the large public bath was clean. Overall, I felt that the high level of hospitality from all staff members is what drives guest satisfaction here. The Facility itself may not stand out compared with other Ryokan in every respect, but their hospitality more than makes up for it. Thank you very much.

Thank you very much for having us during our stay. The food was delicious, and we enjoyed our meals comfortably on a floor with a wonderful view. In particular, the handwritten message and lovely illustrations at breakfast were very soothing, and we truly felt the staff’s kindness. Thank you. Thank you as well for the Shuttle Service the following day. If there is a regular shuttle to the station, we would appreciate being able to use it on our return trip as well.

We stayed at an auberge for the first time with our young child. Thank you for your warm consideration for our child, and for preparing gently seasoned dishes such as corn soup, homemade bread, and a hamburger steak. Our child was very happy and enjoyed everything. We enjoyed the course meal and the premium pairing. Every wine paired beautifully with the food, and each one suited our tastes. Each dish was truly delicious; while gently seasoned, the portions were also generous, and we were very satisfied. The Accommodation was kept very clean, and it was a wonderful Facility—spacious enough for an auberge—with comfortable beds and even a jacuzzi. We were able to relax at a leisurely pace, and it is a Hotel we would definitely like to visit again. Because we were traveling with a small child, we may have caused some inconvenience to other guests. We sincerely apologize for that; however, all of the staff treated us warmly, and we are truly grateful. We had a comfortable time as a family, and felt it was a truly wonderful auberge. We would love to return again.

Last autumn, my wife (73) and I (75) both underwent surgery, and we were completely exhausted both physically and mentally. After the New Year, once things finally settled down, we planned an easy one-night trip nearby to relax. I always use IKYU to book travel, and after searching with various criteria, I found a reasonably priced Hotel with excellent Reviews. That was Hotel Green Core Bando, where we stayed this time. And the result... it truly was a wonderful Hotel just as the ratings suggested. The staff were very attentive, and the Room was impeccably clean. We stayed in a twin Room; it felt more spacious than expected, and the bathroom with a separate washing area was fantastic. Amenities are brought in by guests at check-in as needed, which I think is efficient and waste-free. And breakfast the next morning... simple but perfectly well-balanced selection—just as its reputation promised. I was surprised to see stewed offal on the breakfast menu, but it was outstanding. And of course—this is Ibaraki—natto was delicious too. It seems this Hotel does not serve dinner, but there are surprisingly many restaurants nearby; the izakaya we visited this time was excellent as well. Around the Hotel there are also many shops such as Japanese confectionery stores, pickle shops, and soba restaurants—and there’s even a supermarket right close by. The local people were down-to-earth and friendly, and without exception everything we ate was delicious. This time it was only one night, but there are many historical sights related to Taira no Masakado as well as numerous shrines—far too much to cover in just one night. Next time we would like to stay for two or three nights and enjoy traveling at a slower pace. Thank you very much for everything.

This villa resort was a place I had always wanted to stay at, and this summer my wish finally came true.\nAs soon as we parked, the staff greeted us by name before we even introduced ourselves.\nWe completed check-in while enjoying a welcome drink and fruit, then headed to our Room.\nSeeing the view in person—one I had only seen in photos—was truly moving.\nBoth the BBQ dinner and breakfast were excellent.\nSince this trip also celebrated my partner’s new job, I emailed to request a surprise dessert plate, and I’m very grateful for their thoughtful assistance.\nI’m so glad we stayed here—it became a once-in-a-lifetime memory.\nI hope to return again someday if I have the chance.

I stayed here on a solo trip. Everyone at the Accommodation was incredibly kind and helpful! The meals at the Accommodation were beautifully presented and delicious—I was very satisfied. I was surprised that the drinks in the Room were free! I enjoyed having alcohol on the terrace to cool off in the evening, and drinking oolong tea after a bath, haha. In the morning, I made drip coffee using hot water from the water dispenser and spent my time feeling refreshed. The Room was also very clean, and the in-room bath was an Onsen. There wasn’t any mold at all in the bathroom. The grout was spotless, the faucets were shiny, and even the drain was clean. The large public bath was great too—the design is lovely. This time my goal for the next day was visiting shrines, so I went to Ishigami-san, Hikodaki Daimyojin, and Isawa Shrine. They kindly explained nearby roads and how to get around, which helped a lot. What’s more, even after I had checked out, they actually ran after me just to give me a taxi company phone number. Thanks to that, I could take a taxi when traveling from Hikodaki Daimyojin to Isawa Shrine and arrived an hour earlier! They also recommended a very kind taxi company, so the driver told me what preparations I needed for visiting Isawa Shrine as well—and I made it up safely! It turned into such a wonderful trip! I’d definitely love to stay again!

I stayed here to relax at an Onsen Accommodation. The homemade, heartfelt dishes were truly delicious. Dinner was great, but breakfast was especially memorable—the simmered royal fern, Tochio fried tofu and bamboo shoots, and simmered potatoes were outstanding. The potato salad was also excellent; the woman next to me had finished hers and asked for seconds, so I requested an extra serving as well. After bathing, I opened the Room window and enjoyed the pleasant night breeze from the satoyama countryside, soothed by a chorus of frogs. I was very satisfied!

My daughter and I stayed for two nights. All the front desk staff were very friendly, and we had a comfortable stay. The location is great, and they also offer welcome drinks and laundry facilities (free of charge), so the value for money is excellent. We will definitely stay here again when we visit Hakodate.

Everyone was extremely kind and attentive. The Room was clean, and the Onsen temperature was just right, so we were very satisfied. There was a wide variety of dishes; in particular, the tempura made with mountain vegetables looked great and tasted wonderful, and the grilled sweetfish was plump and delicious. It is a quiet Onsen town, but we were able to relax and were very satisfied.

I made a Reservation the day before on a whim. I was very satisfied with this rate including breakfast. The Facility is old, but both the Room and the large public bath were well cleaned, and I had a very comfortable stay. Also, the front desk and restaurant staff were very pleasant and wonderful. It’s not flashy, but I think it’s a very good Hotel where you can relax. I’d love to stay again. Thank you very much.

I had been wanting to stay at this Accommodation for a long time and was really looking forward to it. As the reviews said, everything was very clean, and the Room was a bit spacious with a layout different from a typical twin—very satisfying. The ceiling height on each floor also felt relatively high, giving a slightly open feel. The bath was practically private, so we could relax and enjoy it. Both yukata and samue were provided, and we chose the samue. It worked well as sleepwear. The meals were just right for us since we can’t eat very large portions, and everything was delicious. The location is also convenient, and I would definitely like to stay again. Thank you very much.