Seluruh negara × Penilaian perkhidmatan pelanggan yang tinggi di Hotel·penginapan gaya Jepun - 40Halaman

The front desk service was courteous, and I appreciated that they promptly called a taxi for the next day. The Room was clean and comfortable. In addition, there is a convenience store attached to the Hotel, which is handy even when it’s windy and rainy. I would like to stay here again.

The three of us—my spouse, my sister, and I—had a relaxing stay. The Room was clean, and the Onsen was at a comfortable temperature, so we enjoyed soaking many times while looking out at the sea. The meals were all delicious, and even the grilled fish at breakfast was prepared in an easy-to-eat way. Both dinner and breakfast were excellent, and all three of us finished everything. Thank you very much.

The bed mattress is excellent, so I stay here regularly; the quality of sleep is especially good at this property, and I wake up feeling refreshed. I was happy to see that the breakfast selection had increased compared to my previous stay. I would like to stay again.

The Hotel was spacious, the Onsen was almost private, and we could enjoy our meals quietly. The staff were very considerate, so we were able to relax and have a restful stay. I did think it would have been nice if they provided at least a toothbrush, but other than that, everything was enjoyable. It was great since it was my son’s birthday.

The bath, meals, and service were all even better than we expected. The guest room was also clean and had been updated with new facilities. Thanks to everyone’s thoughtful attention, we enjoyed a very comfortable holiday. We would love to stay here again when we visit Izu. Thank you very much.

Following our stay during the March equinox holidays, we stayed with you again for the September equinox holidays. We booked connecting Corner Suite and Comfort Suite Rooms. With just one door between the two Rooms, communication between grandma and her grandchild improved dramatically. The Onsen in such a prime Ginza location was exceptional—grandma enjoyed it so much she went in three times. Breakfast was beautifully presented, which lifted our spirits, and everything was delicious. We will be back again.

We stayed here with four generations of our family. Because our 93-year-old grandmother has become more self-conscious around others and rarely goes out to eat, we chose a Room with a private Onsen. She was truly delighted, and we are so glad we chose this Room. Since it was a trip with four generations, we wanted a space where everyone could relax at their own pace, so we made a Reservation for the Wakakusa Room. Thanks to the spacious Room, everyone in the family was able to spend time comfortably and freely without any stress. We usually live in Mie, so it’s rare for our whole family to travel together. This time, traveling with our 3-year-old son and 93-year-old grandmother, we were able to create wonderful memories as a family. We hope we can all visit again while our grandmother is still doing well. Thank you very much for such an unforgettable stay.

Considering the price, everything was acceptable. However, this isn’t the Hotel’s fault, but by 5 p.m. almost everything in the tourist area—including restaurants—was closed. The downside was that once it got dark, there was little choice but to spend time in the Room. I suppose there must be some kind of agreement among the local merchants.

I stayed at Comfort Inn Ogaki again this time.\nIt’s a quiet hotel, and the rooms are kept very clean and well maintained—truly excellent.\nThe front desk staff were also very pleasant and helpful.\nThe welcome drinks (coffee and lemon water) were provided, and I enjoyed them. There are three different coffee flavors to choose from.\nI also enjoyed the breakfast the next morning.\nThey had my favorites like Chikuzen-ni (simmered chicken and vegetables) and fluffy scrambled eggs.\nTheir original curry is outstanding every time, and it pairs perfectly with white rice.\nThere is a wide variety of dishes, so you can look forward to breakfast from the start of the day.\nThe salads and fruit are fresh as well.\nThey offer menu items you won’t find at other hotels.\nThe waffles were fun to make yourself and tasted great, with lots of topping options.

It was very convenient for getting around, as it’s close to the station. Tenjin, the main downtown area, and the airport are also nearby. You can even walk to Canal City through the covered shopping arcade, so it was fine even in the rain or at night. The Hotel staff are always at the counter and greet you every time you pass by—they’re kind and helpful. I also asked them to arrange a taxi; there were a few minor Japanese mistakes (perhaps because the staff member on the internal line was a foreigner), but everything was understood without any issues and they handled it politely. Amenities are neatly arranged in front of the elevator for self-service. In the Room, there were cleansing oil, toner, emulsion (lotion), and hand & face soap—more than enough unless you’re particular about brands. During my Multiple Night Stay, when I put out the sign saying cleaning wasn’t needed, they left towels, nightwear, coffee, etc., outside my door. I really appreciated that. The Room was clean as well. Something I dropped rolled under the bed so I reached in to pick it up—there wasn’t even any dust on it, which honestly surprised me in a good way. Overall, I was very satisfied with this Hotel and would gladly stay again.

The room was clean and well maintained. It was a bit disappointing that we had to take a bus to the hot springs, but since check-out is at 12:00, we were able to go after breakfast and relax. I didn’t know you could play the golf course at such reasonable rates, so I’d like to use it next time.

The Facility and Room were stylish, impeccably clean, and incredibly relaxing. The tea and snacks prepared at check-in were also chic and instantly lifted my mood. All the in-room amenities, as well as the sweets, coffee, and other refreshments provided, felt carefully selected. Dinner was far better than I had imagined—delicious, of course, and beautifully presented for the eyes as well. I requested a mixed pairing of sake and wine, which turned out to be exactly right; even though my appetite had been down from summer fatigue, both the drinks and the food went down easily. I also heard that even the seasonings are handmade, and my overall satisfaction was higher than at an auberge—maybe it is an auberge? The garden view was lovely too; with wonderful food and drinks plus attentive service, it became an unforgettable night. All of the staff were courteous yet friendly—I’d love to see them again. I’d like to visit again in a different season.

The staff’s hospitality, the quality of the meals, the atmosphere of the Room, and the surrounding environment all exceeded our expectations. Thanks to you, we were able to enjoy a truly special getaway, and our dog was stress-free as well. Thank you.

Although the Room is a bit far from the front desk, it had everything we needed, and it was great to be able to relax without worrying even if our small children got excited. The warm hospitality at check-in was also wonderful. Our child got a little fussy during the meal, but your thoughtful care really helped us. Thank you very much!

We stayed here for a family trip. The Room was very clean and comfortable. Since our family tends to feel hot, the Room was warm even in mid-May, and the air conditioning was not yet available due to the system settings. However, a staff member suggested opening the window to let in cooler air, and it worked—we were able to spend a comfortable night. Breakfast was automatically included, and everything was delicious. It was especially helpful on a busy morning when we really needed it.

The Room was clean, the breakfast was delicious, and the large public bath was great. However, since there was only one elevator, it got very crowded during peak check-in and check-out times, and we sometimes had to wait quite a while, which was a bit inconvenient. Also, the hallway was hot—I wish there had been air conditioning in the corridors as well. Still, considering the value for money, it’s an excellent Hotel! I’d love to stay here again when I visit Imabari.

During our 2-night, 3-day stay, we were able to truly relax both body and mind. Since we live in Saitama and this is Kagoshima, we can’t visit often, but we would definitely love to return. From the warm welcome to the delicious dinner… the treats of shochu and fireworks… I’m still thinking about how best to describe how wonderful it all was. The food was never flashy; instead, it was carefully prepared using freshly harvested vegetables and local fish and meat, and it felt as if I was becoming healthier from the inside out. Simply delicious! You can also feel the attention given to the tableware and presentation. The hot spring water… without a doubt, it was outstanding. We also felt completely at ease in our Room. Above all, we could sense kindness and care in every detail. The message written on a beautiful leaf, and the rice balls and rolled omelet you gave us to take when going out or returning—both were heartwarming and delicious. Thank you very much. Your warm hospitality—while maintaining just the right distance for each guest—was excellent in every way. This Accommodation reminded us of a gentle kindness that daily busyness had made us forget. Lastly… we hope that adorable pair of chickens stays healthy for a long time. Thank you for such wonderful memories. We would love to visit again for sure.

Just before the September three-day weekend, I suddenly decided to take a trip with a friend and hurriedly found this ryokan. Since it had availability, I wondered if I shouldn’t expect too much (sorry!). But I quickly realized I was wrong. The hot springs were great, the food was excellent, and the hospitality was wonderful. On top of that, the bar on the first floor was fantastic. They played my favorite records for me, and I was able to relax and enjoy a peaceful time. My friend—traveling for the first time in over 20 years—was thrilled, saying they never imagined spending such a lovely time like this! The footbath we went to at night also felt amazing!! We’ll be back!

Three female friends and I stayed for two nights. Dinner was a set course, and the menu was different on each night. For breakfast, in addition to individual plated assortments, there was also a buffet with salad, hot-spring eggs, and more—and above all, everything was delicious and truly impressive!! The service was also excellent!! The reason I rated the facilities and amenities 4 is that the water faucet at the far right of the washing area in the hot spring made a loud noise when running hot water; I also wished cotton swabs were available at the amenity station near the front desk (they were in the bathroom); and on the second night towels were left in our room and trash had been taken out, but used towels were left behind, and our glasses were not replaced, which was disappointing. However, when we mentioned this at the front desk, they apologized very politely. If I have a chance to visit Akita again, I would definitely like to stay here. Thank you very much for two wonderful days!!

The welcome drink, meals, and Room were all excellent at this Hotel. I would stay again if I have the opportunity. This is a highly recommended Hotel.