ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 40หน้า

Whenever I stay in Ogaki, I choose Comfort Inn Ogaki. This time, my stay was after heavy rain, but as always, it was comfortable. As usual, the breakfast had a great variety of options and was delicious. The mango fruit served with the yogurt was also fresh—very sweet and tasty. I thought there might be some impact on the ingredients due to the heavy rain the day before, but there was none at all; everything was well stocked. With train services suspended due to the previous day’s heavy rain and getting home being difficult, preparing the ingredients must have been challenging. It seemed that great care was taken so guests could stay comfortably. The Room was so well maintained that there wasn’t even a speck of dust. Staying in such a comfortable space left me feeling not tired at all, and I was able to start my day smoothly the next morning.

It was very convenient for getting around, as it’s close to the station. Tenjin, the main downtown area, and the airport are also nearby. You can even walk to Canal City through the covered shopping arcade, so it was fine even in the rain or at night. The Hotel staff are always at the counter and greet you every time you pass by—they’re kind and helpful. I also asked them to arrange a taxi; there were a few minor Japanese mistakes (perhaps because the staff member on the internal line was a foreigner), but everything was understood without any issues and they handled it politely. Amenities are neatly arranged in front of the elevator for self-service. In the Room, there were cleansing oil, toner, emulsion (lotion), and hand & face soap—more than enough unless you’re particular about brands. During my Multiple Night Stay, when I put out the sign saying cleaning wasn’t needed, they left towels, nightwear, coffee, etc., outside my door. I really appreciated that. The Room was clean as well. Something I dropped rolled under the bed so I reached in to pick it up—there wasn’t even any dust on it, which honestly surprised me in a good way. Overall, I was very satisfied with this Hotel and would gladly stay again.

I had work scheduled in Nagasaki on Sunday and planned to arrive early in the morning, but I ended up staying the night before at short notice. (If Setre hadn’t had availability, I might not have stayed the extra night.) I also enjoyed the summer lounge treat of shaved ice, and for the first time I joined the evening “Saruku” walk as well. Since I ate a late lunch, I came back from Saruku and fully enjoyed the lounge’s late-night snack service too. I slept very well. In some regional areas it can be hard to arrange a taxi in the morning, but that wasn’t a concern in Nagasaki. I was able to take my time with breakfast and head to work with plenty of time. The Room is understandably showing its age, so I’d rate it a 4—but that sense of history is part of this Hotel’s charm, and I had no complaints at all. One note: there are no toothbrushes among the amenities here, and since I forgot mine, I went to a convenience store. It’s actually very close by. A Hotel where you can both have fun and relax. I’d love to stay here again next time I’m in Nagasaki. (The staff also told me about Setre properties in Kansai—I'd like to visit one someday.)

Considering the price, everything was acceptable. However, this isn’t the Hotel’s fault, but by 5 p.m. almost everything in the tourist area—including restaurants—was closed. The downside was that once it got dark, there was little choice but to spend time in the Room. I suppose there must be some kind of agreement among the local merchants.

The Onsen water was silky and very pleasant. The meals were plentiful, well-seasoned, and delicious. I would definitely like to stay at this Accommodation again.

The Facility and Room were stylish, impeccably clean, and incredibly relaxing. The tea and snacks prepared at check-in were also chic and instantly lifted my mood. All the in-room amenities, as well as the sweets, coffee, and other refreshments provided, felt carefully selected. Dinner was far better than I had imagined—delicious, of course, and beautifully presented for the eyes as well. I requested a mixed pairing of sake and wine, which turned out to be exactly right; even though my appetite had been down from summer fatigue, both the drinks and the food went down easily. I also heard that even the seasonings are handmade, and my overall satisfaction was higher than at an auberge—maybe it is an auberge? The garden view was lovely too; with wonderful food and drinks plus attentive service, it became an unforgettable night. All of the staff were courteous yet friendly—I’d love to see them again. I’d like to visit again in a different season.

The staff’s hospitality, the quality of the meals, the atmosphere of the Room, and the surrounding environment all exceeded our expectations. Thanks to you, we were able to enjoy a truly special getaway, and our dog was stress-free as well. Thank you.

Although the Room is a bit far from the front desk, it had everything we needed, and it was great to be able to relax without worrying even if our small children got excited. The warm hospitality at check-in was also wonderful. Our child got a little fussy during the meal, but your thoughtful care really helped us. Thank you very much!

My first time back in Kinosaki Onsen in decades. I wasn’t sure which Accommodation to choose, but “Away from the hustle and bustle” was the deciding factor. Just as the Reviews said, the food was unquestionably delicious, and the tableware and presentation were wonderful. What impressed me most was the attendant who looked after us for both days without change. She always greeted us with a smile, our conversations flowed easily, and she made us feel at home. She also answered our questions about the onsen town accurately, so we could enjoy visiting the public baths with peace of mind. Because we had to leave early for our own reasons, they prepared breakfast outside regular hours, and even drove us to the bus stop in front of Kinosaki Onsen Station. With everyone’s help at this Ryokan, we were able to start our journey home safely. I can’t thank them enough—thank you very much. Her wonderful smile is my best memory from this trip. I would love to stay again.

We stayed here for a family trip. The Room was very clean and comfortable. Since our family tends to feel hot, the Room was warm even in mid-May, and the air conditioning was not yet available due to the system settings. However, a staff member suggested opening the window to let in cooler air, and it worked—we were able to spend a comfortable night. Breakfast was automatically included, and everything was delicious. It was especially helpful on a busy morning when we really needed it.

During our 2-night, 3-day stay, we were able to truly relax both body and mind. Since we live in Saitama and this is Kagoshima, we can’t visit often, but we would definitely love to return. From the warm welcome to the delicious dinner… the treats of shochu and fireworks… I’m still thinking about how best to describe how wonderful it all was. The food was never flashy; instead, it was carefully prepared using freshly harvested vegetables and local fish and meat, and it felt as if I was becoming healthier from the inside out. Simply delicious! You can also feel the attention given to the tableware and presentation. The hot spring water… without a doubt, it was outstanding. We also felt completely at ease in our Room. Above all, we could sense kindness and care in every detail. The message written on a beautiful leaf, and the rice balls and rolled omelet you gave us to take when going out or returning—both were heartwarming and delicious. Thank you very much. Your warm hospitality—while maintaining just the right distance for each guest—was excellent in every way. This Accommodation reminded us of a gentle kindness that daily busyness had made us forget. Lastly… we hope that adorable pair of chickens stays healthy for a long time. Thank you for such wonderful memories. We would love to visit again for sure.

Just before the September three-day weekend, I suddenly decided to take a trip with a friend and hurriedly found this ryokan. Since it had availability, I wondered if I shouldn’t expect too much (sorry!). But I quickly realized I was wrong. The hot springs were great, the food was excellent, and the hospitality was wonderful. On top of that, the bar on the first floor was fantastic. They played my favorite records for me, and I was able to relax and enjoy a peaceful time. My friend—traveling for the first time in over 20 years—was thrilled, saying they never imagined spending such a lovely time like this! The footbath we went to at night also felt amazing!! We’ll be back!

Conveniently located near the station, with plenty of options for dinner nearby, and parking close by as well. The bath was great, with two tubs at different temperatures. What I especially liked was the non-buffet breakfast—it felt like we were treated to delicious local specialties from Shinshu that we don’t often get to try. I’d love to stay again.

The property, amenities, and hospitality were all excellent, and we happened to be able to watch fireflies as well, making our stay extremely satisfying.

At IKYU, it was categorized as casual, but we enjoyed a luxurious Onsen experience that felt like staying at a private villa. The Room had a spacious washroom, and the toilet being separate was also convenient. The heater in the Room was turned on in advance, so we stayed warm without needing to use the air conditioner. Various thoughtful touches were noticeable throughout, and I heard that adjustments are made regularly. It had such a pleasant atmosphere that made us wish to stay longer. Here are some points of concern: It would be helpful if spare foot mats were provided for the private bath so they can be replaced after use. The abundance of wash towels was very convenient. A single fresh flower in the Room would add charm since there were flowers in the dining area. During meal service, providing more details about local ingredients or cooking methods would be appreciated by travelers—it may require extra effort from staff but makes for enjoyable conversations while savoring meals. Having a menu list would also enhance the dining experience further.

In the Furano area, where prices are often set for international visitors, this Hotel offered good value for the price and quality. I chose a Room that might not be a unit bath type, but unfortunately it ended up being one (understandable, though). Overall, there were many stains, which bothered me—on the floor and on the Room walls as well. Breakfast was properly prepared and I enjoyed it.

Three female friends and I stayed for two nights. Dinner was a set course, and the menu was different on each night. For breakfast, in addition to individual plated assortments, there was also a buffet with salad, hot-spring eggs, and more—and above all, everything was delicious and truly impressive!! The service was also excellent!! The reason I rated the facilities and amenities 4 is that the water faucet at the far right of the washing area in the hot spring made a loud noise when running hot water; I also wished cotton swabs were available at the amenity station near the front desk (they were in the bathroom); and on the second night towels were left in our room and trash had been taken out, but used towels were left behind, and our glasses were not replaced, which was disappointing. However, when we mentioned this at the front desk, they apologized very politely. If I have a chance to visit Akita again, I would definitely like to stay here. Thank you very much for two wonderful days!!

From the time of my initial inquiry, the staff were extremely courteous and helpful, which allowed me to feel at ease on the day of our stay. The welcome cruising we had been looking forward to was fantastic, and since it was my wife’s birthday, they kindly upgraded our Room as well. We were able to spend a special time in an outstanding location. Thanks to the warm hospitality of all the staff, it became a truly satisfying anniversary. We would love to stay again.

I found this ryokan while looking for a place where my elderly mother could relax at her own pace. Although it is a long-established inn, the furnishings and ikebana arrangements were tasteful and never felt old-fashioned. The room and bath were spotless down to every corner, so we were able to stay in complete comfort. The ocean view filling the entire window was wonderfully calming. True to its name as a kappo ryokan, every dish was outstanding. I was especially moved by the uni tofu appetizer. The beautiful tableware made the experience feel even more luxurious. By the time dessert came, we were too full, so they kindly prepared it for us in the refrigerator in our room. Every staff member greeted us with warm smiles and attentive service that made us feel at ease. I think this is an ideal place for anyone who wants to spend quiet, unhurried time.

This is what a great Accommodation should be. It met my expectations—and exceeded them. From the complimentary herb water made with herbs from the garden to the various cordial syrups and even a sake bath, every detail was thoughtfully considered. The olive kaiseki dinner left a strong impression of Shodoshima. I truly hope to return.