Hakone Yumoto Onsen Hotel Kajikaso

Everyone on the staff, including the front desk team and the attendants, was kind and welcoming. My husband especially remembers being spoken to in the lobby.There were so many things we liked. The Onsen had excellent non-slip measures in place, so we could enjoy the baths safely. For karaoke, our name was posted, so we didn’t have to worry about other guests peeking in. It was also convenient that all the Facilities we wanted to use were grouped together on the second floor, making it easy to get around. There’s too much to list here, but we would love to visit again.

Twice a year, our family treats ourselves to a slightly luxurious trip. This time it was just the two of us, and considering the location and the Room, the price felt surprisingly reasonable—so I was a bit worried. Still, we decided to stay at Kajikaso because of its great location near the shopping street.\n\nUntil we arrived by car and were waiting to check in at the Hotel, I honestly thought we might have made the wrong choice. But after check-in, everything changed: a spacious, bright Room; a garden open-air bath with perfectly heated water flowing continuously; very comfortable beds; and even two TVs. The large public bath was impressive—big enough to swim in—and the temperature was just right.\n\nDinner was excellent, especially the appetizers and sashimi. Drinks ordered via tablet were delivered quickly, and chatting with the staff was truly soothing. We also enjoyed the karaoke room and breakfast—everything was wonderful.\n\nMy husband especially loved the complimentary beer server in our Room.\n\nThank you very much for taking such great care of us!