Hakone Yumoto Onsen Hotel Kajikaso

Twice a year, our family takes a slightly luxurious trip. This time it was just the two of us, but considering the location and the Room, the price was so reasonable that I felt a bit uneasy. Still, with its great location near the shopping street, after much deliberation we decided to stay at Kajikaso.Until we arrived by car and were waiting to check in at the Hotel, I found myself thinking we might have made the wrong choice. But after check-in, everything changed: a spacious and bright Room; a garden open-air bath with perfectly heated water flowing continuously; comfortable beds; and even two TVs. The large public bath was impressive—big enough to swim in—and the temperature was just right.Dinner was excellent, especially the appetizers and sashimi. Drinks ordered on a tablet were delivered quickly, and chatting with the staff was truly soothing. There was also a karaoke room, and breakfast was great as well. Everything about our stay was wonderful.My husband especially loved the complimentary beer server in our Room.Thank you very much for taking such good care of us!

We stayed here for our first trip with our 0-year-old baby.The staff, the meals, and the Onsen were all excellent—we were completely satisfied!When I called in advance to ask about baby items, I was told they only had a diaper trash bin and a baby bath. However, on the day of our stay they attached a baby seat to a chair, which was incredibly helpful for feeding weaning foods.Our child was at the crawling and pulling-to-stand stage, so we felt safe and comfortable because there were no steps in the Room.Every dish was delicious and beautifully presented. The meals were mainly fish-based, so they were easy to digest—and we even enjoyed a late-night snack at the izakaya as well (laugh). The chashu ramen is especially tasty.Since it was our first trip with a child during a hot season, we had various concerns, but even after checkout the staff kindly helped us, allowing us to relax with peace of mind. Thank you very much.We chose this place for our first Onsen trip and made wonderful memories. We would love to stay again!