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- Shirahama Coganoi Resort & Spa
- Shirahama Coganoi Resort & Spa 點評
- キャン2010的評語
Shirahama Coganoi Resort & Spa住客評價與感想
- 客房・設施4.38
- 設施・設備4.31
- 接待・服務4.58
- 餐飲4.53
- 溫泉・浴池4.70
- 滿意度4.57
Everything exceeded expectations.
During the summer vacation season, I was very pleased to stay in a quiet Room. The only downside was the stink bug smell in the Room, but that was it. The customer service was not unpleasant at all. The seasonal sale hamo dish was delicious, and many of the less noticeable dishes were also tasty. The salt-grilled ayu fish was delicious as well. The garlic shrimp was also very tasty; it would have been even better if served piping hot—though I understand it's challenging. The bath area had towels provided, which made things very convenient. Thank you!
- 客房・設施4
- 設施・設備3
- 接待・服務4
- 餐飲4
- 溫泉・浴池4
- 滿意度4
- 2025/8/4～
- 2名 1間
- Standard Twin <Non-Smoking> [Ocean View]
- 含早晚餐
設施的回覆
Thank you very much for choosing our accommodation and for taking the time to share your feedback. We are delighted to hear that you enjoyed a quiet stay with us during your summer vacation. It is also wonderful to know that you were satisfied with the meals, including the seasonal hamo from our time-limited sale, grilled ayu, and garlic shrimp. Your kind words are a great encouragement to our chef and kitchen staff. We will take your valuable feedback regarding the serving temperature of the garlic shrimp into consideration for future improvements. However, we sincerely apologize for any discomfort caused by the odor in your room due to stink bugs. We will strengthen our cleaning and pest control measures to ensure a more comfortable stay in the future. We are also honored that you were pleased with both our bath facilities and customer service. We look forward to welcoming you again in another season when an opportunity arises. Once again, thank you very much for staying with us!