Toàn quốc × Đánh giá cao về dịch vụ và phục vụ của Khách sạn·nhà trọ kiểu Nhật - 32Trang đầu tiên

My mother and I stayed for one night, and we were truly impressed by the Hotel staff’s courteous service from check-in to check-out. The Room was clean and comfortable, so we could relax, and the breakfast buffet offered many unique dishes—all of them were delicious. This is a Hotel we would love to stay at again if we have the chance. Thank you very much.

This was our second stay, and it was truly a wonderful Hotel, just as impressive as the first time. The staff were all very kind, and we were very satisfied with the service at the pool, including bath towels and water! Our 3-year-old also really liked how clean the Room was. The candy we received when leaving was given to our child, but it turned out to be spicy—so we would have been happier if it had been a sweet candy instead.

It was a very cozy Hotel. The delicious breakfast, the staff’s warm smiles, and the clean Room—everything offered service and quality beyond the price. Because of the rain, we spent more time at the Hotel, but it was very comfortable. When I visit Kyoto again, I would definitely like to stay here.

Despite the economical rates, the bathtub had a built-in step that could be used as a seat, and there was also a separate washing area for the body, which was excellent. It offered Facility services you wouldn’t even find at top-class Hotels costing twice as much. I was able to relax very comfortably. The staff service was wonderful, and it made my trip even more enjoyable.

This was our first stay here to celebrate my birthday and our wedding anniversary. I’d been wanting to visit for a while, and I found an affordable Plan, so I made a Reservation. All the Rooms looked spacious with beautiful views, so I chose the “hotel’s choice” Plan and booked without specifying a Room. When we arrived at the Hotel looking forward to our stay, we were surprised with a suite! The weather wasn’t great, but it instantly lifted our spirits. The view from the open-air bath was wonderful, and dinner was absolutely delicious. In particular, both the fish and meat dishes had amazing sauces—we finished everything between the two of us. Breakfast was also excellent, including dried fish, and I even had seconds of the clam miso soup! The staff were very kind as well. Late at night we accidentally stained the sheets due to our own mistake, but when we contacted the front desk they came right away to replace them. They reassured us repeatedly by saying “It’s okay,” and I’m truly grateful for their quick response. The Room, the view, the food, and the staff—everything was outstanding hospitality. We had a wonderful day! We’d love to visit again for another special occasion. Thank you very much.

It was a truly wonderful Accommodation. Fresh flowers were beautifully arranged throughout the building, everything was spotless, and the lounge offerings—drinks and sweets—were excellent. The breakfast mochi was also outstanding! It was a lovely Accommodation that left our whole family very satisfied. Thank you for the wonderful memories.

Located just a short distance from Horyu-ji Temple, the building was new and very clean. As there were few guests on the day of our stay, we were upgraded to the West Wing. The bath was at a perfect temperature, and breakfast the next morning was delicious—this was our favorite Accommodation of the trip. On the Horyu-ji tour, the guide’s explanations were excellent, and the two hours flew by. This is an Accommodation we definitely want to visit again. It truly became a valuable and memorable journey.

I have stayed here several times, and I am always satisfied with the Hotel staff, the Room, and the breakfast. The cakes and bread at the lobby lounge & boutique “Fountain” are reasonably priced yet very delicious, and taking them back to my Room to enjoy is something I look forward to every time.

I have stayed here several times. This time, I stayed in a newly renovated Room, and it still felt brand-new. Compared to before, the layout and table were more convenient and easier to use. I also highly recommend the breakfast here. They offer both Japanese and Western options, and the Japanese “obanzai” dishes are especially delicious. The view from the restaurant is wonderful as well, with a panoramic view of Tokyo Station. I would love to stay here again. Thank you very much.

Once again, I was very satisfied with the cuisine, the Room, and the service, and had a wonderfully relaxing stay. Dinner in particular was excellent and truly outstanding, including the salt-grilled ayu we ordered separately. One request: drinks in the lobby lounge end at 7:00 PM, but it would be appreciated if guests could have a drink after dinner, so I would be grateful if you could consider staying open until around 9:00 PM. In any case, I would like to visit again in a different season and look forward to enjoying your delicious food and sake. Thank you for your hospitality.

The Hotel, located just steps from Kyoto Station, exudes luxury, and the lobby blends modern design with a distinctly Kyoto atmosphere. I initially had a concern about my Room, and when I called, the front desk staff responded immediately and arranged a Room change. I was truly grateful. Thanks to that, I was able to relax and fully enjoy my stay at the Hotel. As expected of a top-class Hotel, they proposed the best solution from the guest’s perspective, and it was a moment that truly reflected their hospitality. Every dish at the breakfast buffet was delicious, and with such a wide selection, my friend and I were very satisfied as we talked about coming back together to try what we couldn’t eat this time. In particular, the smoothies were excellent—my friend was genuinely impressed. It was an extremely satisfying stay, and this has become one of the Hotels I will definitely return to.

I’m truly glad I stayed at Hanaougi. Everyone at the Ryokan, especially our attendant, was wonderful—kind, attentive, and courteous—so we were able to relax and enjoy a very comfortable stay. The food was absolutely delicious, and I also appreciated the careful explanation of each dish. It was memorable to see local Hida/Takayama ingredients and regional cuisine incorporated into the meals, making it a wonderful travel experience. The guest room was spotless and thoughtfully maintained down to the smallest details, with excellent amenities. The open-air bath was outstanding as well, allowing us to spend a slow and luxurious time. I was completely satisfied with everything—hospitality, cuisine, room, and Onsen. You can really feel how much care is put into this Ryokan; it’s a place that made me think, “I definitely want to come back.” Thank you very much.

Above all, we were soothed by the Onsen, the meals, and the heartfelt hospitality of your staff. Thank you very much.

I chose this Accommodation because of its high ratings, but it exceeded my expectations—one pleasant surprise after another. Some places these days feel short-staffed, but here the service from the kimono-clad staff was outstanding, and they answered every question warmly and perfectly. I was deeply moved after finishing in two days the biography of the first founder (the proprietress’s mother), written by the current proprietress—I ended up buying a copy. The building was filled with artworks and gorgeous fresh flowers, with thoughtful touches everywhere that anticipated every need. At breakfast and again at the entrance when we departed, the proprietress greeted us with a warm smile; her mother’s teachings clearly live on here. Niigata isn’t easy for us to visit from Kanto, but I truly want to come back with my family.

I stayed for business with a No Meals Included plan, and overall it was a chic, luxurious Hotel. I’ve stayed at other Hotels in the same group in different areas, but Kumamoto is the best. From the entrance, it had a wonderful atmosphere and a very pleasant scent. Everything was just right, and I had a very comfortable stay. However, there were also some disappointing points. About some overseas guests: Even if I overlook the lack of elevator etiquette (forcing their way in even when people are getting off), I was shocked to see someone using a video call (the other party sounded like a man) in the large public bath changing area.

I stayed here to support a table tennis tournament held at Bons Arena. It’s a bit far from the station, but that makes it more affordable, and it was the perfect distance for me to walk to my destination! The facilities were impressively well stocked and fun—standard vending machines, a machine that serves draft beer in a mug, tasting options for wine and sake, an automatic ice machine, and snack vending machines. If I have the chance, I’d love to stay again, and I’d also like to try other Pal locations in different areas. Thank you very much!

Both dinner and breakfast (I chose the Japanese set) were perfectly seasoned and very delicious. The conger eel fritters were especially outstanding. The after-bath ice cream, morning milk, and complimentary drinks were also plentiful, so I could enjoy them throughout the day. The amenities were well stocked too, including Sekkisei toner, emulsion, facial wash, and cleansing products, so there was no need to bring my own.

This was our first stay, and thank you very much for preparing such a wonderful Room! Our family had a great time. Since we have a small child, we really appreciated the valet service on hot days, and we were truly happy when your staff helped carry our plates to the table at the breakfast buffet while I was holding my child. Also, because we could switch our breakfast vouchers to the lunch buffet at your affiliated Hotel next door, it was a big help that they didn’t go to waste even on days when we had to head out early in the morning. The value for money is excellent and the in-house Facilities are well equipped—this is a Hotel I would recommend to friends and acquaintances. Thanks to you, it was a very satisfying trip. We would love to stay again.

I stayed for one night during the Obon holiday period, and it was a truly wonderful stay. With only 10 Rooms, the Accommodation was very quiet and private, and I hardly ran into other guests during my stay. The Room was spacious and spotless, and the open-air bath in the Room was very relaxing, allowing me to unwind at a leisurely pace. The food was also excellent, and I was extremely satisfied.

The Hotel staff were wonderful, and the food and baths were excellent!