전국 × 고객 서비스 평가가 높은 호텔·료칸 - 32페이지

Maybe it was because of a sale, but I was really lucky to stay in a quiet, spacious single room for 6,800 yen just a few minutes from Kamata Station. There are plenty of restaurants around the West Exit, and the bathtub was large for a Business Hotel. The desk and TV were at a comfortable distance from the bed, which made it easy to work. Thank you very much—I’d like to stay again.

My spouse and I (both in our late 40s) stayed here. All of the staff were incredibly kind, and we truly appreciated it. We stayed in a special Room, and there was a beer server on our floor. After check-in, we took a bath and enjoyed some beer, then had kaiseki dinner delivered to our Room. We had a wonderful time—thank you very much. The bath is small, but the water was excellent, so we went in four times. We’d love to visit again when we can make time to relax. We fully enjoyed the benefits of the all-inclusive plan.

This is a compact Accommodation. While the building has some age, it is kept very clean, and its compact size makes it easy to access the baths and dining area, making for a very comfortable stay. Our Room was on the first floor, but the view was outstanding—true to the Accommodation’s name, it was a spectacular panorama! The baths were my favorite type—an alkaline spring with a silky feel—and the view from the open-air bath was also breathtaking. For dinner we chose the “Bliss Course,” and that was absolutely the right choice: a wonderful meal packed with Sendai’s flavors. The Sendai Kuroge Wagyu beef grilled on magnolia leaves was tender and generous in portion, and the miso seasoning was exceptional. The beef tongue was also thick and tender; we had planned to eat beef tongue again the next day, but dinner left us completely satisfied, so our whole family agreed we didn’t need to—and we were able to keep our expenses down as well. The seafood and sashimi were delicious too; even the scallops were thick, and everything we tried was satisfying. Breakfast also included hot pot dishes and sashimi—almost like a light version of an inn-style dinner—and we left completely full. This is an Accommodation I would love to visit again if I have the chance.

They provided clear, courteous explanations via LINE even before our stay, which made everything easy to understand. During the stay, they also sent updates via LINE, so we had nothing to worry about. When we entered the Room, it was clean and smelled wonderful. The tableware and cooking utensils were well stocked, so we had no inconvenience. There were only a few amenities, but since preferences vary, it didn’t bother us. There is no TV, but we watched movies on the projector—it felt luxurious on a big screen. We stayed mainly for the sauna, and it was piping hot—very satisfying. It would have been even better with a cold plunge bath and relaxation chairs. You can see the Mogami River from the Room and the bath—it’s very soothing. It was an excellent sauna trip overall.

It was the best stay. The hospitality was better than any Hotel I have stayed at, and the staff were truly wonderful. We enjoyed hearing various stories during the Shuttle Service ride. We were completely satisfied with everything—the Room, amenities, and minibar. The view from the Room was absolutely breathtaking, and we were able to spend a truly happy day. Of course, the food was also very satisfying. The main dishes—venison and sweetfish—were incredibly delicious and made us want to come back again.

The Onsen water had a very silky, slippery feel—unlike anything I’ve experienced before—and it was wonderful. Since it was before Golden Week, there were very few guests and it was quiet, so I could relax. Dinner was extremely luxurious, and I’m sorry I couldn’t finish it all. I would recommend this place to anyone who loves Onsen.

We chose this Accommodation after seeing photos and Reviews saying the food is incredibly delicious. We travel twice a week, and among the many Accommodations we’ve stayed at, the meals here were truly top-class. It really felt like we came to stay at an Accommodation run by a chef. We’re a bit shy, but they spoke with us in a way that wasn’t too close or too distant, so we had a wonderful time. This time it was just the two of us, but next time we’d like to bring our parents as well.

We stayed here with our family of four during our trip to Kyoto and Osaka. Since we booked the Family Suite, we received services such as welcome drinks, and they even celebrated our child’s birthday for us—thank you very much. The Room was more than spacious enough, the amenities were well stocked, and the outstanding location with Osaka Castle towering right in front of us made us extremely satisfied. Breakfast was also high quality across the board and delicious. We are also grateful for the wonderful hospitality from everyone at the Hotel. Thanks to you, it became a truly memorable family trip. Thank you again.

It was a wonderful trip—100% perfect. Of course, I would 100% recommend it to friends and acquaintances. The Room had an ocean view, and it felt like looking at a painted seascape. I requested Japanese-style meals, and everything was truly satisfying. The bath was great, the meals were great, the amenities were well stocked, and the Room was excellent. Since I informed you in advance that I have a disability, I was also able to park properly in the Hotel parking lot. It really was 100%. Thank you very much. This became a memorable trip, and I’m truly happy about it. I hope to visit again someday. Thank you again very much.

This was our first trip together, and we stayed here to celebrate her birthday. The Room and service were excellent, but above all, we were truly impressed by the meals. Both breakfast and dinner were a wonderful experience. We would definitely like to stay again.

Our family of four took our first trip to the Sanin region and stayed at Kaike Yugetsu. We’ve stayed at many Accommodations from Hokkaido to Miyakojima, but this visit was especially satisfying. We were unexpectedly upgraded to a suite, which made everyone in the family very happy. From the ocean-view Onsen and meals to the warm hospitality of the staff, we had a truly comfortable stay. At dinner, I asked for my plum wine soda “light,” and somehow my second drink ended up non-alcoholic—an amusing little mix-up that became a fun travel memory. It was our first time in the Sanin region, and all four of us were very pleased. We’d love to return in a different season.

This Accommodation was the final stop on our 3-night, 4-day summer trip through Okayama, Tottori, and Shimane, and it was truly a wonderful place to end our journey. Check-in was very courteous and smooth, and I was surprised—in a good way—that an attendant escorted us to our Room while explaining the building along the way, which is rare these days. They also carefully explained everything in the Room, and I was impressed by the traditional level of hospitality. The Room had great taste, and the open-air bath in the Room was free-flowing Onsen water. It was a bit hot, but adding some water quickly made it comfortable enough to enter, so we enjoyed it many times during our stay. With Rooms that have an open-air Onsen bath, insects often get into either the bath or the Room, but for some reason we had no such issues here and were comfortable throughout. Dinner was served in a private room; the attendant’s explanations were thorough, and everything tasted excellent. The final dish seemed especially delicious—my husband and son even asked for seconds. Breakfast was buffet-style. We went at a later time close to last order, but we were not rushed at all and could enjoy our meal comfortably until the end. We chose late check-out as well. Although there were hardly any other guests around at that time (at other Hotels with late check-out there are usually few staff members left and no send-off), they continued to assist us until departure—taking photos for us and seeing us off properly—which felt like outstanding service. In addition, there were foot reflexology massages as well as foot baths, hand baths, and even face baths. Our Plan also included lounge access—all of which we enjoyed. It is rare to find such a large Ryokan (Hotel) with excellent Facility offerings, ample staffing levels, great service, plus wonderful meals and Onsen. It really shows their dedication. We had a very satisfying stay. Thank you very much.

It was the first time in a while that I was able to stay at a Hotel that exceeded its price. Everyone at the front desk was friendly, and the shared spaces were clean. The Room is compact but well cleaned, and I had no issues at all with any odors from the towels or pajamas, making it completely stress-free. The Facility was excellent. The location is outstanding, and I would like to stay here again on my next trip to Tokyo.

I’ve stayed here about three times now, and it’s truly an excellent Accommodation. It’s conveniently close to the station, and I really appreciate that they still provide a Shuttle Service. I was especially impressed when they were waiting for me even though I hadn’t made any special arrangements in advance. The Facility has a rich history and offers a spacious, relaxing atmosphere. You can see superb craftsmanship throughout, and the garden is also beautiful. The Onsen is wonderfully relaxing while looking out over the greenery. The skin-beautifying waters leave your skin silky smooth. And the best part of all is the dining. The seasonal kaiseki course, making full use of local ingredients, feels like a work of art. Everything is delicious, but I’m particularly moved by how flavorful the vegetables are. I’ll be back again.

Everything was simply wonderful. Our whole family truly enjoyed your heartfelt hospitality, thoughtful care, delicious cuisine, and the Shiratama-no-Yu hot spring. The great proprietress is the best in Japan. Please stay healthy and live a long life. We will definitely visit again.

This was my second stay. I came back because I had such a great experience last time. Just like before, the staff were very kind, the Room was clean, and above all it was quiet, so I could relax and take it easy. The teppanyaki was different from last time and very delicious as well. I would love to stay again.

I have stayed here several times, and I am always satisfied with the Hotel staff, the Room, and the breakfast. The cakes and bread at the lobby lounge & boutique “Fountain” are reasonably priced yet very delicious, and taking them back to my Room to enjoy is something I look forward to every time.

As our Room was in a separate building, we were able to relax in a quiet space. The open-air bath was also wonderful—I enjoyed it so much that I went in several times. The meals were delicious, and we especially appreciated the spacious dining area where we could take our time without worrying about others. We also received a gift for our wedding anniversary, and the thoughtful hospitality truly warmed our hearts.

The front desk staff were kind, and the service was attentive. Every detail was thoughtfully considered, including towels for visiting the public baths. The building itself was new, clean, and tastefully designed.

As it was my first stay, the parking area and the route from the parking area to the lobby were a bit difficult to find, but it was a very satisfying Hotel. The Room size was just right, and above all, its cleanliness was what I found most satisfying. It also felt luxurious and made me feel like I was wealthy. This is a Hotel I would definitely like to use again.