ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 32หน้า

The welcome drink, meals, and Room were all excellent at this Hotel. I would stay again if I have the opportunity. This is a highly recommended Hotel.

We stayed with our 3-year-old and our 2-month-old baby. We chose this Accommodation because the Room has a private open-air bath, and in-room dining—now quite rare—meant we could relax even with small children. About two days before our stay, we received a confirmation call and were grateful for the details about the Shuttle Service pickup location. When we told them our children’s ages, they kindly said, “We’ll make sure your Room is thoroughly cleaned.” The Facility felt a bit dated, but the Room was very clean. Everyone at the Ryokan wore hakama, which looked wonderful. Since we arrived with children, they guided us to our Room first, and being able to complete check-in in the Room was also a big plus. We were welcomed with matcha tea and warabi mochi, which helped us unwind after traveling. With only eight guest Rooms, it was very quiet throughout our stay—comfortable like having a private villa. They had already laid out futons so our child could lie down anytime, and they spoke warmly to our older child by name—thoughtful service that really stood out. Every in-room dining dish was delicious, especially the fish dishes. The private open-air bath attached to the guest Room had a lovely hinoki aroma. It rained on arrival day, but the next morning we enjoyed a bath while looking out at the sea. There is also a reservable open-air bath on the rooftop; after putting the kids to sleep, my spouse and I took turns using it. We even enjoyed stargazing at night—such a special memory. Thanks to all of their thoughtful care, this became an unforgettable family trip. We would love to stay again when we visit Izu. Thank you very much!

I stayed here a year ago as well, under unfortunate circumstances. This time, I returned for the first anniversary memorial service. It was very reassuring that the front desk staff member was the same as last year, since I rarely stay at a Hotel alone. When I mentioned it, they said, “I’ll probably be here next year too.” The atmosphere was very welcoming and felt like being back at my family home.

After watching the Awa Odori, our family of four stayed here. We couldn’t find anywhere in Tokushima City with two Rooms available, so we chose this place by elimination—but we were very satisfied. The Rooms were connected Rooms, with two Rooms linked by an internal door when opened. The beds were bunk beds, which our kids found really fun and enjoyed a lot. The bath was available until 9:30 a.m., so even though we checked in at 11:30 p.m., we could relax and enjoy it. The water had a slightly salty quality and the temperature was just right—excellent overall. Breakfast focused on organic ingredients and was served buffet-style; everything was delicious. We hadn’t heard of this Hotel before, but it was clean and very nice. We’d definitely like to stay again if we have the chance.

We thoroughly enjoyed the silky Yuda Onsen. We also chose the BBQ for dinner, and everything was delicious (beef, pork, chicken, vegetables, etc.). The Matsuri sauce in particular was outstanding—we bought three bottles to take home. We stayed in a Japanese-style room; it was spacious, and the futon was comfortable, so we had a very pleasant stay. Thank you very much.

Both the Room and the entire Accommodation were clean, and we had a very comfortable stay. The Onsen warmed us through to the core and helped relieve our travel fatigue. The meals were a delight both visually and in taste, and the steak in particular was outstanding. We had no contact with other guests, making it a quiet, relaxing space. Conversations with the staff were also pleasant, and we were very satisfied. We would love to visit again in a different season.

I was feeling down because it was a pretty tough business trip, but the beautifully clean Hotel room, delicious meals, and the warmth of the staff truly comforted me. Next time, I’d like to come for something other than work!

I stayed in February, and as soon as I got home I made a Reservation for June. Last time was Nadeshiko, and this time it was Tsutsuji. The Tsutsuji Room is a maisonette, with a spacious cypress bath on the first floor. The bath was wonderfully relaxing. I had been looking forward to the meals because they were even better than expected last time. Once again, everything was delicious and very satisfying. This is an Accommodation that makes you want to try every Room, and enjoy the cuisine again in different seasons.

I truly enjoyed Kanazawa’s cuisine from the bottom of my heart. I learned so much—about Kanazawa’s culture and local ingredients. This is purely my personal impression, but I felt that the guest rooms, dining, and hospitality were on par with the luxury Hotels I have stayed at in Japan and abroad, such as Aman, Bulgari, Okura, and Palace.

I apologize for any inconvenience caused by my food allergies. Thank you very much for your kind assistance.

This is a compact Accommodation. While the building has some age, it is kept very clean, and its compact size makes it easy to access the baths and dining area, making for a very comfortable stay. Our Room was on the first floor, but the view was outstanding—true to the Accommodation’s name, it was a spectacular panorama! The baths were my favorite type—an alkaline spring with a silky feel—and the view from the open-air bath was also breathtaking. For dinner we chose the “Bliss Course,” and that was absolutely the right choice: a wonderful meal packed with Sendai’s flavors. The Sendai Kuroge Wagyu beef grilled on magnolia leaves was tender and generous in portion, and the miso seasoning was exceptional. The beef tongue was also thick and tender; we had planned to eat beef tongue again the next day, but dinner left us completely satisfied, so our whole family agreed we didn’t need to—and we were able to keep our expenses down as well. The seafood and sashimi were delicious too; even the scallops were thick, and everything we tried was satisfying. Breakfast also included hot pot dishes and sashimi—almost like a light version of an inn-style dinner—and we left completely full. This is an Accommodation I would love to visit again if I have the chance.

The food, drinks, and hospitality were outstanding, and we were extremely satisfied. Every dish looked beautiful and tasted amazing, and there were also unique alcoholic beverages you can only enjoy here. All drinks were free, which was a delightful surprise. The staff’s warm hospitality was wonderful as well, and we had a comfortable and enjoyable stay. It was a little disappointing that there was no open-air bath, but the Onsen was excellent; we enjoyed the large public bath as well as three private family baths, each with its own charm. On our way home, we received photos from dinner and freshly baked, delicious croissants as souvenirs. We are grateful for the heartfelt hospitality until the very end. Next time, we would love to try the winter and spring dishes too.

I stayed with my daughter at this accommodation. I chose it after reading reviews about its delicious cuisine, and it exceeded my expectations. The steamed abalone and simmered golden eye snapper recommended by the hostess, as well as the sashimi and other dishes, were truly delicious and visually stunning. There are three baths available for private use, allowing us to relax at our own pace. I would definitely love to visit again!

I had been struggling with light sleep and not feeling well-rested for quite some time, when I happened to see the words “sleep therapy” on IKYU and decided to book immediately. Services like this are often available for only one guest, so it was wonderful that both of us could receive the treatment at the same time. My husband was also very pleased. The Room lighting, Onsen temperature, and bedding were all thoughtfully arranged as well, and thanks to that, we both slept soundly through the night. From the welcome sweets onward, both dinner and breakfast were delicious. However, it was a little disappointing that the Tajima beef was served on a hot plate rather than charcoal-grilled. With a hot plate, you don’t really get the benefits of charcoal grilling, so it felt like some of the flavor was lost. The staff were full of hospitality and absolutely wonderful. It was our first visit to Yumura Onsen, but we loved its charming atmosphere and sense of tradition, so we definitely want to return. When we do, we would of course like to book a Plan that includes the sleep therapy again. Thank you very much for taking such great care of us.

Although it was renovated a few years ago, I expected it might still feel a bit old, but that wasn’t the case at all. The entrance lobby is clean, and the Room has a unique layout while still being spacious enough to relax comfortably. There are plenty of essential shops nearby as well, making it very convenient as a base for sightseeing.

They provided clear, courteous explanations via LINE even before our stay, which made everything easy to understand. During the stay, they also sent updates via LINE, so we had nothing to worry about. When we entered the Room, it was clean and smelled wonderful. The tableware and cooking utensils were well stocked, so we had no inconvenience. There were only a few amenities, but since preferences vary, it didn’t bother us. There is no TV, but we watched movies on the projector—it felt luxurious on a big screen. We stayed mainly for the sauna, and it was piping hot—very satisfying. It would have been even better with a cold plunge bath and relaxation chairs. You can see the Mogami River from the Room and the bath—it’s very soothing. It was an excellent sauna trip overall.

We thoroughly enjoyed the all-you-can-drink craft beer server. The open-air bath overlooking the bamboo grove was also wonderful: during the day, you can hear cicadas, and at night it has a majestic, Bamboo Cutter’s Tale atmosphere. The meals were excellent—both dinner and breakfast offered a great variety of dishes. The bar had many cocktails and Japanese whiskies, all delicious. Thank you to the bartender.

We stayed here as a family. It was conveniently located near the station, making it easy to access Enoshima and Kamakura. Check-in was smooth, and the staff were very friendly and helpful. We were able to relax in the Onsen, and the breakfast was delicious. We would love to stay here again.

Even on a rainy day, I was able to arrive without getting wet at all from Sakuragicho Station’s South New Ticket Gate. I had booked two rooms for one person and was a bit confused at check-in, but the staff helped me right away and the process went smoothly. There’s also a Seijo Ishii supermarket on the first floor, which made it incredibly convenient to pick up delicious drinks and snacks for an evening nightcap. Of course, the room was clean as well, and I appreciated the comfortable hospitality that was eco-conscious without being excessive.

We stayed here for our wedding anniversary trip. From the moment we arrived until the very end, we truly had a wonderful time. The Room was spacious and spotless, with thoughtful attention to every detail. It was so comfortable that we honestly wished we could stay there forever. We were also delighted to receive a Room upgrade this time—thank you so much. Above all, the meals were beyond words—absolutely delicious. Every single dish was outstanding, and the dining experience itself became a special memory. Because it was our anniversary, you even prepared a surprise dessert plate for us. We were deeply touched by your unexpected kindness. All of the staff were warm throughout our stay, full of attentive care and hospitality, and we found ourselves thinking again and again how glad we were to have chosen this place. The Room, the meals, the Onsen, and especially the staff’s thoughtfulness—everything was exceptional. We couldn’t be more satisfied with our stay. We have stayed at many Accommodations over the years, but this is without a doubt the best one we have ever experienced. We are truly glad we chose “Hakone Gen” for such an important anniversary. When we visit Hakone again, we would love to stay here again. Thank you very much for such a wonderful time and unforgettable memories.