Seluruh negara × Peringkat layanan dan pelayanan yang tinggi di Hotel·penginapan gaya Jepang - 32Halaman 目

I had been struggling with light sleep and not feeling well-rested for quite some time, when I happened to see the words “sleep therapy” on IKYU and decided to book immediately. Services like this are often available for only one guest, so it was wonderful that both of us could receive the treatment at the same time. My husband was also very pleased. The Room lighting, Onsen temperature, and bedding were all thoughtfully arranged as well, and thanks to that, we both slept soundly through the night. From the welcome sweets onward, both dinner and breakfast were delicious. However, it was a little disappointing that the Tajima beef was served on a hot plate rather than charcoal-grilled. With a hot plate, you don’t really get the benefits of charcoal grilling, so it felt like some of the flavor was lost. The staff were full of hospitality and absolutely wonderful. It was our first visit to Yumura Onsen, but we loved its charming atmosphere and sense of tradition, so we definitely want to return. When we do, we would of course like to book a Plan that includes the sleep therapy again. Thank you very much for taking such great care of us.

We stayed here as a family. It was conveniently located near the station, making it easy to access Enoshima and Kamakura. Check-in was smooth, and the staff were very friendly and helpful. We were able to relax in the Onsen, and the breakfast was delicious. We would love to stay here again.

They provided clear, courteous explanations via LINE even before our stay, which made everything easy to understand. During the stay, they also sent updates via LINE, so we had nothing to worry about. When we entered the Room, it was clean and smelled wonderful. The tableware and cooking utensils were well stocked, so we had no inconvenience. There were only a few amenities, but since preferences vary, it didn’t bother us. There is no TV, but we watched movies on the projector—it felt luxurious on a big screen. We stayed mainly for the sauna, and it was piping hot—very satisfying. It would have been even better with a cold plunge bath and relaxation chairs. You can see the Mogami River from the Room and the bath—it’s very soothing. It was an excellent sauna trip overall.

We chose this Accommodation after seeing photos and Reviews saying the food is incredibly delicious. We travel twice a week, and among the many Accommodations we’ve stayed at, the meals here were truly top-class. It really felt like we came to stay at an Accommodation run by a chef. We’re a bit shy, but they spoke with us in a way that wasn’t too close or too distant, so we had a wonderful time. This time it was just the two of us, but next time we’d like to bring our parents as well.

My mother and I stayed for one night, and we were truly impressed by the Hotel staff’s courteous service from check-in to check-out. The Room was clean and comfortable, so we could relax, and the breakfast buffet offered many unique dishes—all of them were delicious. This is a Hotel we would love to stay at again if we have the chance. Thank you very much.

Thank you for always taking such great care of us! This is our fifth stay! We love Sankyu’s sushi for dinner, and the Room is spacious and clean. Breakfast is delicious, the price is reasonable, and we’re completely satisfied! We’ll definitely be back again! We’ve also recommended it to everyone at our company!

Thank you as always. I really appreciate that the Room TV has been upgraded to a smart TV, making it possible to watch apps and WOWOW. The variety of bath salts has also increased, and the bath towels feel luxurious and are easy to use. Even in a single room, the Room is spacious enough for light stretching. Recently, prices have gone up and it’s been hard to stay as often, but I’d like to use it again during more affordable periods.

This was our first stay here to celebrate my birthday and our wedding anniversary. I’d been wanting to visit for a while, and I found an affordable Plan, so I made a Reservation. All the Rooms looked spacious with beautiful views, so I chose the “hotel’s choice” Plan and booked without specifying a Room. When we arrived at the Hotel looking forward to our stay, we were surprised with a suite! The weather wasn’t great, but it instantly lifted our spirits. The view from the open-air bath was wonderful, and dinner was absolutely delicious. In particular, both the fish and meat dishes had amazing sauces—we finished everything between the two of us. Breakfast was also excellent, including dried fish, and I even had seconds of the clam miso soup! The staff were very kind as well. Late at night we accidentally stained the sheets due to our own mistake, but when we contacted the front desk they came right away to replace them. They reassured us repeatedly by saying “It’s okay,” and I’m truly grateful for their quick response. The Room, the view, the food, and the staff—everything was outstanding hospitality. We had a wonderful day! We’d love to visit again for another special occasion. Thank you very much.

This Accommodation was the final stop on our 3-night, 4-day summer trip through Okayama, Tottori, and Shimane, and it was truly a wonderful place to end our journey. Check-in was very courteous and smooth, and I was surprised—in a good way—that an attendant escorted us to our Room while explaining the building along the way, which is rare these days. They also carefully explained everything in the Room, and I was impressed by the traditional level of hospitality. The Room had great taste, and the open-air bath in the Room was free-flowing Onsen water. It was a bit hot, but adding some water quickly made it comfortable enough to enter, so we enjoyed it many times during our stay. With Rooms that have an open-air Onsen bath, insects often get into either the bath or the Room, but for some reason we had no such issues here and were comfortable throughout. Dinner was served in a private room; the attendant’s explanations were thorough, and everything tasted excellent. The final dish seemed especially delicious—my husband and son even asked for seconds. Breakfast was buffet-style. We went at a later time close to last order, but we were not rushed at all and could enjoy our meal comfortably until the end. We chose late check-out as well. Although there were hardly any other guests around at that time (at other Hotels with late check-out there are usually few staff members left and no send-off), they continued to assist us until departure—taking photos for us and seeing us off properly—which felt like outstanding service. In addition, there were foot reflexology massages as well as foot baths, hand baths, and even face baths. Our Plan also included lounge access—all of which we enjoyed. It is rare to find such a large Ryokan (Hotel) with excellent Facility offerings, ample staffing levels, great service, plus wonderful meals and Onsen. It really shows their dedication. We had a very satisfying stay. Thank you very much.

It was a truly wonderful Accommodation. Fresh flowers were beautifully arranged throughout the building, everything was spotless, and the lounge offerings—drinks and sweets—were excellent. The breakfast mochi was also outstanding! It was a lovely Accommodation that left our whole family very satisfied. Thank you for the wonderful memories.

Located just a short distance from Horyu-ji Temple, the building was new and very clean. As there were few guests on the day of our stay, we were upgraded to the West Wing. The bath was at a perfect temperature, and breakfast the next morning was delicious—this was our favorite Accommodation of the trip. On the Horyu-ji tour, the guide’s explanations were excellent, and the two hours flew by. This is an Accommodation we definitely want to visit again. It truly became a valuable and memorable journey.

I have stayed here several times, and I am always satisfied with the Hotel staff, the Room, and the breakfast. The cakes and bread at the lobby lounge & boutique “Fountain” are reasonably priced yet very delicious, and taking them back to my Room to enjoy is something I look forward to every time.

I’m truly glad I stayed at Hanaougi. Everyone at the Ryokan, especially our attendant, was wonderful—kind, attentive, and courteous—so we were able to relax and enjoy a very comfortable stay. The food was absolutely delicious, and I also appreciated the careful explanation of each dish. It was memorable to see local Hida/Takayama ingredients and regional cuisine incorporated into the meals, making it a wonderful travel experience. The guest room was spotless and thoughtfully maintained down to the smallest details, with excellent amenities. The open-air bath was outstanding as well, allowing us to spend a slow and luxurious time. I was completely satisfied with everything—hospitality, cuisine, room, and Onsen. You can really feel how much care is put into this Ryokan; it’s a place that made me think, “I definitely want to come back.” Thank you very much.

Above all, we were soothed by the Onsen, the meals, and the heartfelt hospitality of your staff. Thank you very much.

As a car and racing enthusiast, I love the details of this Hotel. The weather wasn’t great this time, but I was glad I could still see Mt. Fuji from my Room. I always choose the “view assigned by the Hotel,” and you can enjoy it no matter which side you get. This time again, we had dinner at Robata Oyama, and it was delicious—we were very satisfied. I also really like the breakfast.

This is a historic Accommodation, yet the staff are full of energy, and operations from check-in to check-out are efficient with no wasted time. The seasonal cuisine is truly delicious, and getting to the various baths is an adventure—through maze-like corridors and, in some areas, even across a suspension bridge. It’s packed with excitement! You can have a wonderful stay just at Kikuya alone, making it an Accommodation you’ll want to visit again and again. Both check-in and check-out are well designed and smooth, so there’s no waiting—excellent! Thank you very much for taking such great care of us again.

I stayed for one night during the Obon holiday period, and it was a truly wonderful stay. With only 10 Rooms, the Accommodation was very quiet and private, and I hardly ran into other guests during my stay. The Room was spacious and spotless, and the open-air bath in the Room was very relaxing, allowing me to unwind at a leisurely pace. The food was also excellent, and I was extremely satisfied.

The Hotel staff were wonderful, and the food and baths were excellent!

We arrived by car, and even in the heat we were greeted before we even reached the entrance. Sometimes you’re welcomed after arriving at the entrance, or staff are stationed at the entrance to greet you—but this time they were already waiting out front. Isn’t that almost too wonderful? The welcome drink was delicious as well. This time we chose a lower grade and stayed in the Residence building. Getting from the Main building to the Residence requires walking a short distance outside, so it might be a concern on rainy days. There are also a few stairs, but staff will carry your luggage, so it shouldn’t be an issue. There is a private Onsen along the way, so for those who plan to use it, staying in the Residence may actually be more convenient. The Room was spacious enough. Our pre-requested baby cot, diaper bin, baby bath, etc., were already set up in the Room, so families with babies can stay with peace of mind. The indoor bath is an Onsen with free-flowing natural spring water in the Room. The temperature was perfect—absolutely wonderful. The BVLGARI amenities were also great. Breakfast was delicious, and the portions were just right—more than enough. As for the cuisine overall, I think the chef’s skill is outstanding. At dinner service most guests dress neatly, so for men it’s better to wear something with a collar to match the atmosphere. On our first stay last time we didn’t know what to expect and dressed too casually—lesson learned. Shorts and a T-shirt would probably still be fine; this is simply about maintaining the overall ambiance. The outer-side seating likely has better views, but if you have children I recommend sitting on the lobby side—you don’t have to worry as much about others there, which really helps. If your baby starts crying hard nonstop (as babies do), you can simply step out. I’m very interested in dinner as well, but with a baby we couldn’t use it considering the atmosphere—hopefully someday. The evening ambiance is wonderful. Service is excellent as expected—from checkout through seeing us off was superb—and I honestly wonder if there is any Accommodation that surpasses this one. Given today’s times I imagine staff training must be challenging everywhere, but this Accommodation’s hospitality stands out as truly exceptional. Thank you to all staff members and chefs alike. Thank you again for another wonderful stay.

All the meals were delicious, and the portions were just right. The staff provided excellent service, and we were very satisfied with the bath in the Room, which we could use at our convenience.