Lucian Old Karuizawa

Everything was very clean, the Room interior was lovely, and the dog-friendly facilities were well equipped. There was a front yard where we could let our dog play right away, and at mealtimes a chair for dogs was provided at the table. There was also a photo booth, so we had a great time. As owners, we appreciated that dinner is served as a course meal, so it could be brought to us without having to leave our dog to go pick it up. The food was delicious, and because shampooing isn’t allowed in the two private baths, guests can rotate quickly in a short time, which made it very comfortable. The large public bath also has a sauna where we could relax.It’s also within walking distance of Karuizawa, and we were grateful that we could keep our car parked until early afternoon even after check-out.

This time, I stayed with my toy poodle. As soon as we arrived at the parking lot, a staff member came right away and helped carry our luggage on a cart, which was very helpful. Everyone at the front desk was kind, and they were gentle with my dog as well. The complimentary treats were a nice touch.The Room had a clean, Western-style feel, and being able to grind coffee beans with the coffee mill made it feel special. There were also snacks prepared for both people and dogs in the Room, which showed great thoughtfulness. The only concern was that the bedding had an animal-like odor that seemed to have soaked in. I would appreciate deodorizing and sanitizing.At the restaurant, every table had space for dogs, so being able to dine together with my dog was truly wonderful for guests traveling with pets, and we were able to enjoy a special time. My dog happily ate the beef menu at dinner, but the next morning didn’t eat it—perhaps because the meat was a bit tough—which was slightly disappointing. Our meals used high-quality ingredients, and we could enjoy even the low-allergen options with peace of mind, though overall they felt slightly lightly seasoned. The freshly baked bread service was well received.For late-night noodles (yonaki soba), I chose the soy sauce flavor. It was delicious.I was also satisfied with the breakfast buffet. However, since the coffee machine brewed one cup at a time, it tended to get crowded; offering coffee in decanters would make it even more convenient.The large public bath was clean and relaxing, and I also appreciated the free ice pop service after bathing.The dog run even had photo spots where we could capture fun memories.Since all guests were traveling with dogs, conversations naturally started among us; it created a very friendly atmosphere with an appeal you can’t experience at an ordinary Hotel.For drinks at the restaurant, I used Kyoryt Maintenance shareholder benefit vouchers. I personally own a small number of Kyoryt Maintenance shares as well, and after experiencing such a wonderful Hotel firsthand, I genuinely felt glad that I bought shares in this company. It ended up being satisfying not only as an overnight stay but also from a shareholder’s perspective.If only the bedding odor could be improved further it would be even more comfortable; aside from that point I was very satisfied overall and would like to stay again with my dog.