Đánh giá & Cảm nhận của khách tại Hotel Granvia Hiroshima

(Tỉnh Hiroshima/Kết nối trực tiếp với Ga Hiroshima) [Tổng cộng 407 phòng]
Điểm tổng thể
4.46
Tốt (178)
  • Phòng nghỉ & Tiện nghi
    4.43
  • Tiện nghi・Thiết bị
    4.47
  • Dịch vụ khách hàng・Dịch vụ
    4.65
  • Bữa ăn
    4.68
  • Suối nước nóng・Bồn tắm
    4.05
  • Mức độ hài lòng
    4.54
3.20
たくくんママ

It was my first time using it.

The service at Hotel Granvia Kyoto was excellent, but this experience was a bit disappointing. The walls seemed thin, and I could hear quite a lot of noise from the neighboring and upper rooms. While it is close to the station, getting to the front desk felt somewhat inconvenient. Excessive service isn't necessary, but I think some attention or assistance for guests with physical disabilities would be helpful. Would I stay here again? Perhaps I'll look into other hotels in the area first before deciding. The convenience of not being affected by weather conditions was very good.

  • Phòng nghỉ & Tiện nghi3
  • Tiện nghi・Thiết bị3
  • Dịch vụ khách hàng・Dịch vụ4
  • Bữa ăn－
  • Suối nước nóng・Bồn tắm3
  • Mức độ hài lòng3
  • 12/12/2025～
  • 1 người 1 phòng
  • Standard Semi-Double Room [18㎡] Smoking
  • Không bao gồm bữa ăn

Phản hồi từ Tiện nghi

Thank you very much for staying with us. We sincerely appreciate your valuable feedback. Regarding your comments about the noise in the room, we will strive to make improvements to ensure a more comfortable stay. Additionally, we will use your suggestions about access to the front desk and considerations for guests with physical disabilities to enhance our services in the future. We are delighted by your kind words about our convenience. For your next stay, we will do our best to provide an even better experience, and we hope you will visit us again. We look forward to welcoming you back soon. Accommodation Team, Hotel Granvia Hiroshima

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