Hotel Granvia Hiroshima 투숙객 리뷰 및 후기
- 객실 및 어메니티4.42
- 시설・설비4.47
- 접객・서비스4.63
- 식사4.68
- 온천・목욕4.06
- 만족도4.54
It was my first time using it.
The service at Hotel Granvia Kyoto was excellent, but this experience was a bit disappointing. The walls seemed thin, and I could hear quite a lot of noise from the neighboring and upper rooms. While it is close to the station, getting to the front desk felt somewhat inconvenient. Excessive service isn't necessary, but I think some attention or assistance for guests with physical disabilities would be helpful. Would I stay here again? Perhaps I'll look into other hotels in the area first before deciding. The convenience of not being affected by weather conditions was very good.
- 객실 및 어메니티3
- 시설・설비3
- 접객・서비스4
- 식사－
- 온천・목욕3
- 만족도3
- 2025. 12. 12.～
- 1명 1개
- Standard Semi-Double Room [18㎡] Smoking
- 식사 불포함
시설에서의 답장
Thank you very much for staying with us. We sincerely appreciate your valuable feedback. Regarding your comments about the noise in the room, we will strive to make improvements to ensure a more comfortable stay. Additionally, we will use your suggestions about access to the front desk and considerations for guests with physical disabilities to enhance our services in the future. We are delighted by your kind words about our convenience. For your next stay, we will do our best to provide an even better experience, and we hope you will visit us again. We look forward to welcoming you back soon. Accommodation Team, Hotel Granvia Hiroshima