ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 72หน้า

This was my first time staying at Storyline, and I was extremely satisfied—the place was very clean and the location was great! I usually stay at large Hotels, so I was a little worried about the Facilities, but after staying here I had no issues at all. When making my Reservation, I shared my Room preferences, and you prepared a Room that perfectly matched my request—I was truly delighted!! Both the building and the Room were carefully cleaned and felt very fresh and spotless. Breakfast wasn’t the typical buffet style; instead, we could put whatever food and drinks we wanted into a basket and eat anywhere in the Hotel. It was my first time experiencing that, and it was so much fun! My once-a-year reward trip turned into something really special!! I’d love to stay again next year! Thank you so much!!

In Izu Nagaoka, in addition to the large public bath and the semi-open-air bath in the Room, there were as many as five private family baths, making this Accommodation an unforgettable one for a bath lover like me. Of course, I used the large public bath, sauna, and in-room bath, and also tried the family baths, but due to time constraints I could only manage three. Every bath was very relaxing. There were four massage chairs, and perhaps because they were free they were extremely popular (lol). All of the staff were also very pleasant and welcoming. Thank you very much.

We stayed here on a couples’ trip. The welcome pizza was incredibly delicious, and even though we asked for seconds many times, the staff kindly baked fresh pizzas for us each time with a smile. Thank you very much. Perhaps because there were many families with children, our bathing times didn’t overlap, so even though we used the bath several times, we never shared it with anyone and were able to relax as if it were private. This was my fault, but the pizza was so good that I ate too much and ended up leaving some of my dinner, which I felt sorry about. I thought it would be nice to have an option with a smaller dinner portion. The dessert contained peaches, and when I declined due to my allergy, they offered to prepare an assortment of seasonal fruits instead. Since I’m allergic to fruit in general, I had to decline as well, but I truly appreciated their thoughtful consideration. Breakfast was also very delicious and satisfying. We would definitely like to stay again.

The old-fashioned Momoyama-style bath was truly impressive. From the changing room, the detailed ceiling and flooring created a wonderful sense of character, and when I opened the door to the indoor bath, I couldn’t help but sigh at the atmosphere of a bygone era. The open-air bath also had an excellent ambiance. I rated service 4 because I would have appreciated clearer maps and signage inside the property.

Before booking, I had some questions, so I called the hotel and then made my reservation. The staff member on the phone was very polite and accurate, which left a great impression, so I decided to book and stayed here for the first time. First, the parking lot was full, but they told me about nearby parking and I was able to park there. When I told the front desk staff that it was my first time and I didn’t know anything, they kindly explained various things to me. Although it was a weekday stay, there were many families with children. I wanted a hotel with a separate bath and toilet and a bathtub; even though I stayed alone, the bathroom had a chair and wash basin, and the shower head settings could be changed with a button, which was very comfortable.. It was clean, convenient, reasonably priced, and I was very satisfied. I have already made another reservation for November as well, so thank you in advance for your continued hospitality.

The distance from the station, the Hotel Facility, and the Room—everything was satisfying. Breakfast also offered a wide variety and was excellent. I was truly impressed for the first time in a while.

I was shown to a Room larger than expected. Since I planned to work remotely in the Hotel, the large desk was a huge help! Also, I really enjoyed the complimentary tea, coffee, and black tea in the lobby. I also appreciated being able to borrow bath salts and a rubber duck. It was very comfortable, and I’d love to stay again if I have the chance. Thank you!

We were very satisfied with the wide variety of sweets in the lounge, and the meals were also very delicious. All three of us agreed we would like to come again. The bath was relaxing as well. We will definitely return—thank you very much.

I had a very comfortable stay. First of all, the wide variety of welcome drinks and how easy they are to use was excellent. They also had miso soup and wakame soup, which I enjoyed for breakfast. Each floor has a microwave, a water dispenser, and a shampoo/conditioner lending corner, and next to the microwave there are even disposable chopsticks and spoons. I’ve stayed at many Hotels, but this is the first time I’ve seen one so well stocked on every floor. Most Hotels only offer these amenities on certain floors at best—having them on every floor was incredibly convenient. I stayed here to attend a live show at CLUB CITTA’, and it was just a short walk to the venue, which was very convenient. However, it’s a bit far from the station, which may be a drawback—especially in bad weather. Also, since it’s close to the Keikyu railway tracks, you can hear some train noise. Some people may find that bothersome. Even so, I think it’s a Hotel where you can stay very comfortably overall. I’d like to stay here again when I’m in the area.

I stayed here again on a trip to Kyoto with my daughter. As always, I was completely satisfied with the hospitality, the food, and the location. In every situation, the staff’s service was truly outstanding. I would definitely like to stay here again in the future.

The convenience is excellent, with the express bus stop from Sendai right in front of the property, and the bathroom’s separate washing area was also a big plus. Above all, I was amazed by how lavish the breakfast was. I chose the Japanese set, and was surprised to be served a tray-style meal that felt just like a Ryokan. Starting with imoni soup served on a small burner, every dish showcased Yamagata specialties—I was truly impressed. Both the quality and portion size were completely satisfying. I would love to stay again.

We originally planned to stay for one night, but since the weather at our next destination didn’t look promising, we decided on a last-minute Multiple Night Stay here. Before staying here, we had been at the Grand Prince Hotel Hiroshima, and compared with that, this Hotel felt more family-friendly and enjoyable even with children. It’s a little away from the center of Dogo Onsen, but a free retro-style Shuttle Service bus runs regularly, so the distance hardly bothered us. There is a footbath at the Hotel entrance that you can enjoy anytime. In the evening, there was also a festival-style kids’ fair held next to the souvenir shop area, which delighted our child. The baths are divided between an indoor bath on the 3rd floor and an open-air bath on the 4th floor. Each has its own atmosphere, and it was great being able to enjoy both. The food was delicious and our whole family was very satisfied. The staff were courteous as well, so we could relax and feel comfortable throughout our stay. This last-minute Multiple Night Stay turned out to be absolutely the right choice. When we visit Dogo Onsen as a family again, we would definitely like to stay here again—certainly a repeat for us. The Dogo Prince Hotel character “Yutama Prince” greeted us at check-in and saw us off at check-out at the entrance. We hope he keeps up the great work!

This was my first stay here, and it was a truly comfortable, relaxing, and wonderful hotel. All of the staff were very kind and pleasant as well. The room felt clean and cozy, with a great view. It also had a lanai where I could enjoy coffee and unwind. Above all, the hot spring baths and breakfast were amazing. The hot spring water was excellent, and the breakfast buffet used plenty of local ingredients—it was truly delicious. It really was a fantastic hotel. Thanks to you, I had a fun and memorable trip, and I’m very grateful. Thank you so much. I’d love to visit again.

I stayed on the Early Bird 56 / No Meals Included Plan in a Corner Double Room for Single Use (Non-Smoking) (Double). This was my first time staying near Fukushima Station, and I’m glad I chose this Accommodation. The Room was compact, but clean and easy to use. In particular, the bathroom was very clean, which I think is especially appreciated by women. Amenities are placed next to the elevator for you to choose what you need, and everything necessary is available. Also, I was pleasantly surprised at how delicious the drip coffee in the Room was! The staff were very kind as well, and I had a comfortable stay.

The guest room was very clean and beautiful. The hiba wood bath smelled wonderful and was amazing. The atmosphere of the building was also great. And the food was incredibly delicious!! The sashimi at dinner was so fresh it was hard to believe we were staying at an Accommodation in the mountains. For breakfast, we were very satisfied to enjoy many local dishes such as Aomori’s famous ika-menchi and Towada barayaki. Most impressive of all was the staff’s thoughtful attention to detail. Since we had a small child with us, thank you very much for all your consideration. In particular, the staff member who assisted us at dinner welcomed us with a wonderful smile, creating a memorable experience that will stay with us. Thank you very much. We visited as a large group, and everyone praised it as an outstanding Accommodation. We would definitely love to visit again in another season. Thank you for a wonderful time.

On a long-awaited trip to Izumo Taisha, I wanted to stay at a Hotel near Matsue Castle, so I chose this Accommodation. I arrived a little early, but the pleasant service left a great first impression. When I entered the Room, I found it had been renovated and was very clean and beautiful. The view from the window wasn’t Lake Shinji, but I was happy to see Matsue Castle clearly. I was really looking forward to the sunset over Lake Shinji, but unfortunately it was cloudy... I waited until 6:00 p.m., but sadly couldn’t see it. Before dinner, I used the bath facilities. The changing area and baths were very clean, and the open-air bath was spacious and comfortable. To be honest, I wasn’t expecting much from the food... but it was surprisingly delicious—especially the shijimi clam soup! It truly impressed me. While buffet-style dining is common these days, I was satisfied that we could relax and enjoy our meal at our table. Breakfast was half buffet-style, but there were many small dishes neatly packed into a bento box-style tray, and everything tasted great. Thank you very much. Starting with the front desk staff, everyone’s hospitality made me feel truly comfortable. It’s a Hotel where I would definitely like to stay again!!

This was a long-awaited stay at a hotel I had always wanted to visit, and it truly lived up to my expectations. Because of the Kumamoto earthquakes, I briefly considered canceling my reservation. However, when I reached out, I received a warm and courteous email assuring me there would be no impact. By adjusting my route, I was able to visit safely. I am sincerely grateful for the thoughtful support even before our arrival. The interior was beautifully appointed with historic furnishings, and the fresh flowers placed throughout reflected subtle attention to detail. Dinner offered an authentic atmosphere and flavors; the portions and timing of service were just right, and we thoroughly enjoyed relaxing at the bar afterward as well. Those who prefer flashy luxury or modern facilities may find it a bit too calm, but for us—who love classic charm—it was an ideal setting. All of the staff were wonderfully attentive, though there were moments when it seemed they might have been slightly understaffed overall, to the point that I worried about their workload. Even so, we received warm hospitality and made wonderful memories. We would love to return again when we have the chance.

Great value for money and excellent service—I’ve become a fan of this Hotel. I’ll definitely stay here again on my next business trip to Nagoya!

Due to my mistake when making the Reservation, I ended up with a smoking Room, but it was thoroughly deodorized and I didn’t notice any odor at all. During my stay, I could use the complimentary rental bicycles, which allowed me to enjoy sightseeing at a relaxed pace. The staff who assisted me were friendly and approachable, and this Accommodation is one I’d like to stay at again. Thank you very much.

Last year, I was impressed by the variety of Onsen and the fresh vegetables, so I stayed again this year. The Room we chose had a bedroom on the second floor and a wonderful layout. We were thrilled to spot a wild squirrel from the balcony, even if only for a short time. I heard the chef has changed, so the overall impact was slightly different, but everything was delicious, with fresh vegetables featured throughout the menu. The morning tomato juice was just as fresh as ever and outstanding. Not only is the Onsen excellent, but there is also a wide selection of drinks available, making this Accommodation more satisfying than any other Onsen Accommodation. It’s a bit far from Tokyo, but I would love to stay again to relax with superb Onsen and fresh vegetables.